This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2014 Ford Explorer. Attorney representing consumer writes in regards to rust along front edge of vehicle hood. Dealership refuses to replace hood or include requests under extended warranty protection. It was finally determined, it was not rust as the consumer believed. The consumer returned to the dealer, where they repaired and repainted the hood. The consumer requested a replacement hood, but the Ford representative stated it would not help as the new hood would have the same problem. In other words, the same repair would likely occur again, in the next 30 months.
- Lawrenceburg, IN, USA
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- Lawrenceburg, IN, USA