This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Explorer. While driving 35 mph, an exhaust odor emitted into the vehicle through the front and rear air vents during acceleration. The vehicle was taken to the dealer where the muffler was replaced. The vehicle was repaired; however, the failure recurred. In addition, the instrument panel failed to illuminate while driving 20 mph. The contact coasted the vehicle to the side of the road and the gear shifter seized. The contact restarted the vehicle and drove home. Once the contact arrived at home, the vehicle lost power, the alarm and horn sounded, and the tailgate opened. The vehicle was taken to the dealer where the gear shifter was replaced. The manufacturer was notified of the failures. The approximate failure mileage was 24,191. Updated 05/03/16
- Obrien, FL, USA
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- Obrien, FL, USA