Print this page

10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
100 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2015 Mercedes-Benz CLS550 suspension problems

suspension problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2015 Mercedes-Benz CLS550:

Unsubscribe any time. We don't sell/share your email.

2015 Mercedes-Benz CLS550 Owner Comments

problem #1

Oct 212015

CLS550 Sport 2.0L

  • Automatic transmission
  • 75 miles

A D V E R T I S E M E N T S

broken front left suspension from factory I bought my second GLA here in Brazil at a dealership called Itatiaia. When I picked up the vehicle on 21/oct/15, just as I was outside driving by the first block I noticed a noise coming from the front suspension. I drove back to the dealership and informed to the same person that delivered the car to me. He said it was probably a kind of dust that would disappear soon. After some days the noise was still thee and I took the car to be service at another dealership “EuropaMotors” - that is situated just outside my home. I left the vehicle there on 29/oct/15 with 144km and it was appointed that the front left shock absorber was broken. They ordered a new part that took 3 long days to arrive. I bought a new car that came broken from the dealer. It is not a cheap car and Mercedes sold a car that was not even safe to go to the road!! (This part is essential to the security of the driver and passengers). I am very mad. After almost one week they returned me the car with the problem fixes, they said. Yesterday, the same noise appeared again. And now it is even louder!! I can’t believe this is a serious company. I complained to the dealership and to the Mercedes Benz in Brazil. Nothing hás been done to really solve the problem. I am now entering with an oficial complain to the authorities and I hope to hear from Mercedes with a solution. I don’t want to buy an expensive car and receive a broken cheap car as Mercedes is proposing to me.

- Fabio S., São Paulo, Brazil

Not what you are looking for?