6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
14,800 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2020 Subaru Outback accessories - interior problems

accessories - interior problem

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2020 Subaru Outback Owner Comments

problem #1

May 232021

Outback 4 cyl

  • Automatic transmission
  • 14,769 miles

A D V E R T I S E M E N T S

Instrument panel displays the word "OFF" under a car within a lane on the upper 1/3 of the center of the instrument panel. This happens multiple times in a 35 mile trip to Billings, MT from Edgar, MT (home). The "OFF" symbol with a car on and off for 1-2 seconds. Complained to dealer Rimrock Subaru Service Dept in Billings, MT in July 19-21, 2021, when they had my car because of a battery failure. Service depart did not have the car ready. I wrote the service manager the next day, but addressed it to the former manager. Aug 17, 2021 met with new Service manager, for he called a week prior. Another diagnosis was performed, and the manager said service could not do anything, for they could not find a code for the problem. So they did nothing.

Complained to Subaru of America with 4 phone calls over a month's time after I met with Rimrock Subaru, before Andre Clark called back and addressed the problem (on Oct 6, 2021). Said to call him when I go to Subaru again next. The next day (Oct 7, 2021), Conrad, from Rimrock Subaru Used Car of Billings, MT called and asked if I liked my Subaru. I said no no no. I met with him the next week Oct 15, 2021 when I went to town along with others who convened on us. I told them the problem, but to the Sales people. One sales person (Trey) said he believed it was a setting on the Subaru which if the EyeSite cameras do not get 100% visual from the sensor displays a temporary failure.

He changed the settings, but a week later some kind of warning sound went off with a "Bing" as prior, as the warning lights flashed on the windshield while driving to Billings, MT from Edgar, MT; to change my bank account because I was scammed. This error on my instrument panel happened for about 1-2 seconds, but I had to be quick to see if a symbol shown on the Instrument panel, but something seemed to go blank on the upper 1/3 of the center of the instrument panel different from prior for the settings were changed.

- Daniel W., Edgar, US

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