The contact owns a 2014 Toyota Rav4. While driving various speeds and depressing the brake pedal, there was a loud clicking noise coming from the brake pedal. In addition, when the vehicle struck a pothole or when making a turn, the clicking noise would get louder. The failure recurred each time the vehicle was driven. The vehicle was taken to the dealer (dallas Toyota located on delton dr dallas, tx 75229) who stated that the vehicle was not covered by the warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

- Irving, TX, USA

Unintended acceleration. Before starting work, my wife was attempting to slowly park our 2014 Rav4 at less than 2 mph in an empty parking space in the public parking lot where she works when the vehicle suddenly accelerated on its own reaching a final speed of 21 mph in the span of approximately 2 to 3 seconds. During these 2 to 3 seconds the vehicle traveled a distance of approximately 27 feet from the empty parking space, running over the parking space concrete curbs and hit a parked vehicle on the Rav4 right and then ran into a tree, which was the only thing that stopped the vehicle. My wife applied the service brake to try to stop the vehicle but this effort did not prevent the vehicle from accelerating. After hitting the tree my wife shifted the vehicle into park and pushed a button to turn the engine off. The air bags did not deploy after hitting the tree at 21 mph. We notified Toyota of the problems regarding sudden acceleration, service brake and the non-deployed air bags. Toyota opened a case and sent an inspector to inspect the Rav4. We received a letter from Toyota stating they found no evidence of any type of manufacturing or design defect. We do not feel safe in this vehicle. We are not driving the 2014 Rav4 due to this serious safety defect of sudden unintended acceleration. Vehicle safety failure mileage was 2,577 miles.

- Alexandria, VA, USA

Vehicle experienced sudden acceleration while slow moving in a crowded parking lot. Wheels continued to spin and accelerate even after car had collided with other (parked) cars, and continued to accelerate with no response from the brakes. It collided in quick succession with four cars until it finally stopped (car was turned off). Luckily no one was injured, there were dozens of pedestrians returning to their vehicles after a classic concert. I asked for an investigation by the car maker. Investigation was conducted on 6 July (cdr/edr record recovered from SRS module). In September I received a letter from Toyota saying no mechanical defect was found. However, I believe it is not a mechanical defect but a software defect that caused the acceleration. I've owned Toyota for over 15 years - which I had always considered a very reliable company - have been a driver for over 30 years and never had a single accident. The experience was so terrifying in spite of Toyota reassurance I felt the car was unsafe and transferred the lease to a dealer (bearing some monetary loss, unfortunately). I file this complaint so that future owners can be made aware, and in order to assist accuracy of statistics and studies on sudden unintended acceleration events.

- Bethesda, MD, USA

Noise when braking, and pads not releasing from rotors completely.

- Philadelphia , PA, USA

At approximately 8:20 am on Friday, January 16th, 2015, I was pulling into an empty parking spot in front of my apartment complex after dropping my 6 year-old at school. This was a routine as I do this every morning. However, as I was slowing the car down preparing to park (5-10 mph), the car suddenly accelerated (approximately 25-30 mph) and ran over the sidewalk, bushes and into the side of my apartment complex. Despite my attempts to brake, the car would not stop. In the process I ran through the side of my apartment complex wall and front gate, nearly going right through my front door and living room where my 6 month old and wife were playing. I had to place the car in park and turn the car off. That stopped the car. I then turned the car back on and reversed. Luckily no one was injured, but there was substantial damage done to the side of my apartment complex and my vehicle. Should be noted, that despite the impact, no airbags were deployed. At the moment, my insurance company has me at fault. I have filed with Toyota corporate and they are having a specialist investigate the vehicle. I do not feel safe in this car. And hope that this is investigated further. Had I not turned off my car, I would have surely gone through my front door and into my living room, potentially hurting my 6 month old and wife.

- Ladera Ranch, CA, USA

While driving my brand new Toyota 2014 Rav4, they were the following: 1. the car was vibrating slightly and the car was stuck in first gear. 2. the ?check engine" light came on along with the AWD drive and traction control lights. 3. the steering wheel was becoming firm along with the brake pedal. Remember, this was all while the car was still running. 4. I managed to pull over and turn off the car. 5. I tried to restart the vehicle, but the car would not start and would only use the battery. 6. I tried to start the car for the third time, but stopped when I could smell burning rubber. I was very nervous when this happened. Moreover, I have lost confidence, trust, and a sense of safety in this vehicle. Basically, I no longer feel safe and secure in this car. My experience yesterday 09/01/2014 was terrifying, I was afraid that somebody was going to hit me from behind. When the vehicle started to shut down I was scared for my friends life and mine. I had no choice but to stop the car as much as I could to the side safely and put on my hazard lights on, and call for help. There was no shoulder I had to stop on a busy road, where cars drive over the speed limit. When I was buying the vehicle they were my best buddy offering you water, pizza, after the deal shaking hands 20 times, when you go back its like we are very busy. Toyota care will take care of it, don't really want to know you! at the moment it is at the dealership being checked! lets see what happens.

- Hudson, NH, USA