This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hi I am writing about my 2014 Rav4 my mileage is 62,000. Prior to this car being 3 years old and 55,000 miles the radio shorted out including the bluetooth and navigation. I am shocked Toyota has not done a recall when it is evident this is a common defect. Browsing you tube shows many, many people have the same problem with their Toyota radio. After months of silence I ended up paying $1345.41 to replace this upon reasearch seems to be a common known problem. My invoice #tocs231192 with dublin Toyota is dated 3/16/2017. I am asking for your review, consideration and response in this matter
I was sitting in heavy stop & go traffic on the highway. All three lanes were stopped. And alternately inching forward due to accidents further down the road. I was stopped with my foot on the brake. My vehicle - the rave 4 suddenlysurged forward and hit the vehicle in front of me. I stood on the brakes as hard as possible but could not stop the vehicle (rav 4). All my airbags deployed. I had an infant in the back seat in a car seat. I was extremely in shock and shaken and had trouble getting out of the vehicle and back in to get the baby out. My vehicle was declared a total loss. I also question why all airbags deployed. Takata airbags
The roof rack cross bars do not stay in place while being used and car is in motion. We purchased a rockymount for our bikes that connects to the roof crossbars and when driving on the interstate, the stock cross bars moved backwards so that our bikes were hanging over the backside of the car.
We were driving down the interstate at about 65 mph at around 9 am when we heard what sounded like a boom on top of our 2014 Rav4. There were other vehicles on the road but there was nothing that we saw fly up off the road and immediately turned to see what might have flown off the back of the vehicle and saw nothing. We were able to exit the freeway and find a parking lot to see what happened to our vehicle. Our sunroof had a big hole in the middle and all the rest of the glass was cracked like a spider web. There was nothing found such as rock or other object in the glass that could have hit the vehicle and no other damage to the roof. Thankfully the cover was closed at the time. We did not have a choice but to break out all the remaining glass after contacting the Toyota dealership/and insurance company, so as not to spray glass on the road or drivers on our 45 mile drive back home. Toyota dealership told us it would not be covered under our warranty and would have to be an insurance claim. We feel that this is a manufacturer defect.
While driving at 60mph, manufacturer installed sunroof exploded. Outside air temp was 88deg. Sounded like a gunshot, and caused me to swerve off road thinking my car had been hit. No other cars or people on roadway at the time of the incident. No overpasses or trees, either. No rocks or debris were found in the broken glass. Cover was closed, or I would have been covered in glass. Toyota has had complaints about this problem, and refuses to accept responsibility for this known defect.
On May 2, 2015, at about 10:00 a.M. we were driving to the scranton, pa, area. We had just entered the on-ramp to I-81 North from rt. 309 when we heard a very loud bang and roaring sound similar to a door on a jet blowing off mid-air in a movie. There was nothing on the road to run over and the closest vehicle to us was a truck tractor at least 500 yards ahead of us and not driving on an angle that would send anything airborne to our area; nor were we near an underpassr. We put our flashers on and pulled over at the first safe area. Upon checking our vehicle, we discovered our sunroof glass had 'exploded' with an approximate 8-10 inch circular hole dead center and the rest of the glass fractured. We had the interior sunroof covering pulled closed when this occurred. The edges of the hole were bent slightly upward indicating an upward force. We didn't run over anything and nothing struck us, so we were fairly shocked. We checked our cell phones and discovered independence Toyota, hazelton, pa, was about 5 minutes away at our next exit. We pulled in and both the sales people and service people examined the damage and were as surprised as us. Nothing was found in the glass debris that would indicate something struck the glass. Independence Toyota was great by cleaning up the glass, placing two layers of heavy plastic over the sunroof opening and taping it shut. I am a retired police lieutenant. I know what impact damage looks like and this was not it. Upon checking online, this occurrence appears more frequently than one would think in various makes of vehicles. Price Toyota in new castle, de is declining to cover this under warranty citing this is normal glass breakage. I have had windshields struck before. This is not remotely close. It is not okay to be driving your vehicle and suddenly have the sunroof "explode" with no causing factors present.
A D V E R T I S E M E N T S
- Hopewell, PA, USA