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NHTSA — Electrical System Problems

9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Acura RLX electrical problems

electrical problem

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2014 Acura RLX Owner Comments

problem #2

May 152014

RLX

  • 500 miles

A D V E R T I S E M E N T S

While driving South on U.S. 1, a six lane road, I placed a telephone call using the buttons on the steering wheel. Shortly after the call was connected, the car's warning alarm sounded and an "I" appeared in the information display. Frantically trying to determine the problem while driving in heavy traffic, I used the control on the steering wheel to scroll down the information list and found a red display saying "12 volt battery charging system problem". because traffic was so thick, I decided not to try to get to the side of the road. When I got to a red light, I turned the engine off and restarted it. The message did not reappear. Because this problem did not reoccur for a month, I assumed that Acura used its link system to remotely correct the software error. The assumption was incorrect. Over the next 5 months, the same thing happened 3 more times. On September 19 I took the car to the dealer and was told that there was an Acura bulletin on this software issue dated April 16, 2014. In my opinion, this software issue that issues a false alarm that the electrical system has failed should have been the subject of a noisy recall, or at least a quiet recall. My car was at the dealership on 2 occasions between May 15 and September 19, and the software error was not corrected. If Acura could send an E-mail to all owners on September 16 advising of a software incompatibility for stationary vehicles with the ios 8 for iphones, why couldn't Acura send an E-mail regarding an error in Acura software that affects moving vehicles? I raised this issue with Acura client relations and was unable to escalate the issue. My requests for contact information for the executive offices of american Honda and american Honda's chief safety officer were denied. I did not even succeed in speaking with a supervisor.

- Miami, FL, USA

problem #1

Sep 022013

RLX

  • 1,500 miles
Vehicle will not shift into 3rd gear at random times - this can be when under moderate load to light load. This will limit the car to a speed to approx. 50mph, the transmission will not shift until the vehicle has slowed down 10+mph and sometimes will require you to come to a dead stop to function correctly. This has caused a handful of safety risk as you cannot force the vehicle to come to a complete stop in some instances - like merging on a highway or a highway without a shoulder. This has happened to 4 other Rlx that have been documented - Acura's response was we don't see it being a problem and will not authorize repairs at this time. - no matter my safety concerns. This has been very hard for the dealer to reproduce - it can be forcibly reproduced with heavy load - but the random lighter load examples can take 1-2 week to happen.

- Bristol, PA, USA

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