Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 1999-2003 Acura TL has a known & widespread defect with the transmission.

Honda fixed some vehicles with a recall in 2004 by changing the oil cooler return line. To settle a class action lawsuit in 2006, Honda extended the transmission warranty on some of these Acura TL's to 93 months / 109,000 miles.

Now these vehicles are past the warranty limit, so buyer beware.

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
76,570 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Acura TL seat belts / air bags problems

seat belts / air bags problem

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2002 Acura TL Owner Comments

problem #14

May 022015

TL

  • 135,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Acura TL. The contact stated that the air bag warning light illuminated after the vehicle was serviced under NHTSA campaign number: 14V351000 (air bags). The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.

- Marietta , GA, USA

problem #13

Feb 012012

TL 6-cyl

  • miles
2002 Acura 3.2 TL. Consumer writes in regards to drivers side airbag inflator recall and repairs.

- Gainesville, VA, USA

problem #12

Oct 012014

TL

  • 170,000 miles
First off my driver side power window has never worked. I changed my window motor with the regulator twice. That did not fix my window. I changed my drivers master window module twice. I checked all of the fuses and the power window fuses were good. My power window still doesn't work after $400 in parts and $400 in labor. I took my car to the Acura dealership because my car had a few recalls. The person helping me at the dealership was real rude and disrespectful. He told me the only recall I had was for my SRS airbag. He had to order the part. I haven't received a phone call from the dealership to let me know the part was in. Two weeks later I go in and check if the part was I N. the same person that helped me came up to me and had an attitude and was disrespectful again. He told me the part was in but they can't service it that day. They never communicated with me. Horrible service at [xxx] Acura. I told the service guy that my car does not want to come out of first gear and there was a recall on my transmission. He was real rude and told me that I had to pay $6000. I did a little research and my 02 Acura TL type S with my VIN number has many recalls. 1 for my air bags. 2. for my transmission 2nd gear. 3 for my drivers power window. I told this Acura service guy that I had recalls for all 3 things and he laughed at me. My cluster fuse keeps blowing and the code that comes up is for my transmission range sensor. 70+ people with an 02 Acura Tls have had the same issues as me. I just contacted Acura and they told me that the transmission has been completed. No recall has been done on my car. I need help please. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, VA, USA

problem #11

Sep 192014

TL

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Acura TL. The contact received a recall notification for NHTSA campaign number: 14V351000 (air bags) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Naple, FL, USA

problem #10

Apr 012013

TL

  • 65,000 miles
The contact owns a 2002 Acura TL. The contact stated that while driving 65 mph, the driver crashed into another vehicle. Upon impact, the air bags failed to deploy. The contact also stated that the passenger side seat belt unbuckled. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 11V260000 (air bags). The contact was unsure of any injuries. The vehicle was destroyed. The manufacturer was not contacted. The failure mileage was 65,000. The VIN was not available.

- Auburn, IN, USA

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problem #9

Apr 012012

TL

  • 229,000 miles
The contact owns a 2002 Acura TL. The contact stated while waiting at a toll booth her foot slipped off of the brake pedal and crashed into the vehicle in front of her. Upon impact, the air bags deployed with minimal force. The police were notified and a police report was filed. The vehicle was not inspected nor was the vehicle repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 229,000.

- Chicopee, MA, USA

problem #8

Mar 022012

TL 6-cyl

  • miles

A D V E R T I S E M E N T S

Vehicle totaled after colliding with guardrail airbags failed to deploy.

- Norwell, MA, USA

problem #7

Sep 022011

TL

  • 150,000 miles
Allege that vehicle airbag deployed causing the driver to be unable to control vehicle and/or including possible acceleration leading to a collision and/or seat belt restraint system. Received two recall notices and/or possible more than two. SRS light appeared to be activated prior to the incident. ( facts: Power inverter connected, other mobile electronics powered by vehicle's DC power supply, both driver and airbag were deployed, new car mount installation on passenger seat frame bolts)

- Sacramento, CA, USA

problem #6

Nov 012010

TL

  • 165,615 miles
The contact owns a 2002 Acura TL. The contact referenced recall 10V041000 (air bags); the repair was performed on the vehicle November 2010 but the SRS light was still illuminated. The contact spoke with the dealer who stated that she would have to pay to have the light turned on. The vehicle had not been repaired. The current and failure mileages were 165,615.

- Suffolk, VA, USA

problem #5

Jun 242010

(reported on)

TL 6-cyl

  • miles
2002 Acura 3.2 TL. Consumer cc letter to dealer for recall repair appointment the consumer was trying to get the air bag recall performed, but he has not received a follow-up from the dealer.

- Manchester, NJ, USA

problem #4

Oct 082009

TL

  • 31,423 miles

A D V E R T I S E M E N T S

Received a safety recall concerning my 2002 Acura 3.2 TL. On October 8th, 2009 (which was a scheduled appointment) I took the car in to have issue checked out and corrected (hall Acura location #7 in newport news, va.) after the dealer looking over the car they came to me with a list of items that supposedly needed to be done. All but 1 item had been done that should have been my first clue that this was a shady dealer. The service advisor said they could get me a rental car and have these items fixed plus fix the recall for the airbag inflator. Of course I did not get the extra work done since it had already been done, and the service advisor said it would be 2 weeks for the part to come in. At that time I thought it was funny that they could have had the safety recall fixed if I was willing to spend money on unnecessary repairs. Well to get to the issue it is now 2 months and I have not received any correspondence whether phone, email (which they are always emailing incentives to buy another car). This is very disturbing since the car is driven by my 76 year old mother and god forbid something happens. If you could please get on top of this and let me know what my next steps are. I have a very bad taste in my mouth with this dealership. I have dealt with the peninsula Honda for years and have never had any issues like this with my Honda Accord. The funny part is the car was bought at hall's Acura dealership in chesapeake va.

- Hampton, VA, USA

problem #3

Sep 272005

TL 6-cyl

  • Automatic transmission
  • 80,000 miles
SRS light comes on. I have the Acura extended warranty and I have gone to several dealerships and they all tell me that the SRS light is not covered for 02 but it was for 03" what is the purpose of an extended warranty if no one will honor it"

- Miami, FL, USA

problem #2

Oct 212003

TL 6-cyl

  • Automatic transmission
  • 45,940 miles
Safety issue. Acura dealer has been unable to resolve supplemental restraint system (SRS) problem after three attempts during the past 90 days. The vehicle is now being serviced by the Acura servicing dealer for the fourth time for the identical problem. The SRS problem light keeps turning while driving. There is a concern that the SRS system will not function as designed due to this ongoing problem.

- Kingwood, TX, USA

problem #1

Dec 012001

TL

  • miles
Recurring problem with SRS light coming on and rendering vehicle unsafe to operate per dealer, owner's manual, and factory rep. Car is 90 days old and has been out of service for 40 days. Neither the dealer nor the manufacturer can repair after 4 attempts. There is evidence that this is a problem with this model as it is reported on internet message boards (e.g. clubrsx.com), and the dealers refer to other occurrences.

- Chester, NH, USA

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