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NHTSA — Visibility: Windshield Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL windows / windshield problems

windows / windshield problem

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2004 Acura TL Owner Comments

problem #2

Sep 172013


  • 97,000 miles


Parked the car at night in the garage as it has always been since I bought the car new. Car has always been pampered and has never spent time outside of a garage except for rare occasions visiting family out of town for the weekend. Even with that, the car maybe spends a total of 30 some odd days a year in time sitting in the sun. Went to take the car out to the store the next morning and noticed a large crack going from the windshield towards the passenger seat across the air bag. The next day 2 more cracks appeared, and the next day an additional 2 cracks. For a car that had been beyond well kept and pampered, not to mention a 'luxury' car, should not be in this state. I have friends with Acura and Honda much older than mine that have spent their entire lives sitting outside in the Texas heat and have not a single crack on the dashboard, yet mine which has lived a "sheltered" life has over 6 now. After much research on the web, I noticed I am not the only owner with this issue. What makes this more annoying is looking at pictures posted from other owners, the places where the cracks form and grow are almost nearly identical. This is completely unacceptable for this brand of vehicle and the fact that a recall or an offer form Acura to replace this dashboards has not been made. One or two people having the issue can be over looked. Hundreds of people having the same issue in the same locations is a defect. Acura should be held responsible for this. I bought this car because of their reputation. Now their reputation has no meaning to me. If I hadn't paid so much for the car to start with and the fact that replacing it would be ridiculous for a car that for the most part is still like new would be insane.

- Spring, TX, USA

problem #1

Mar 122004

TL 6-cyl

  • Automatic transmission
  • 1,000 miles
Windshield cracked while making a right turn onto a freeway. After inspection to the windshield Acura said a small stone had nicked the windshield causing it to break. Acura paid half the cost of replacement but I was still $330 out of pocket. After checking around with other 2004 Acura TL owners IM not alone. Many owners are reporting broken windshields in the first few thousand miles. Many owners believe that the problem is a sound barrier sandwiched in-between the two layers of glass. Source

- Vacaville, CA, USA

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