This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Audi A3. The contact stated while refueling, there was gasoline leaking from the vehicle. The contact was able to drive the vehicle however, while the vehicle was parked gasoline was still leaking from the vehicle. The vehicle was taken to an independent mechanic who stated that the suction pump had failed and that the suction pump, charcoal canister, and a valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 113,000.
The contact owns a 2015 Audi A3. The contact stated that while her husband was driving at an undetermined speed, the fuel level decreased. The driver noticed that fuel was pouring out of the vehicle. The driver added fuel to the vehicle and continued driving. The vehicle was parked for several days. While the contact was driving the vehicle, the vehicle worked as designed. The contact stated that while driving, she was informed by another motorist that fuel was leaking from the vehicle. The contact pulled up to the gas station and became aware that fuel was pouring out of the nozzle. There was an odor of fuel detected inside the vehicle. The contact was able to add fuel. The vehicle was taken to the local dealer where it was diagnosed that the suction pump and EVAP system were inoperable. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle was repaired in 2018 under NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) but provided no additional assistance. The failure mileage was approximately 162,000.
The contact owns a 2015 Audi A3. The contact stated that she noticed there was fuel leaking on the ground while the vehicle was parked. The vehicle was taken to the dealer and the adapt system solenoid and charcoal canister was repaired. However, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The failure mileage was approximately 67,800.
NHTSA recall 15V229000 dated 04/17/15 does not show up in Audi system, however, Volkswagen group of America, Inc. Has listed it for my Audi A3. I am experiencing this defect as of January 9, 2018 with VIN #[xxx]. I never received a recall notice. On occasion, the car will not start, or starts for a minute and shuts off with an inability to restart. After sitting for an hour or so it will start. I believe there may be a defect with the fuel pump as described in recall 15V229000. How do I get Audi to accept the recall? I have already been stranded once and needed a tow to Audi dealer who stated fuel pump was the issue, but vehicle has no recalls. I believe this to be in error and would like it resolved. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Rosenberg, TX, USA