This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall; fuel pump went out while driving causing car to stop and almost lead to an accident. (ca electric components do not always work, window is a big one. Wheels all had to be replaced within six months and the axel appears to cause wheel damage. Constant leaks such as coolent.
On December 3rd, 2010, I was driving South on I-405S heading from long beach, ca to san diego, ca. I was driving approximately 45 mph when my check engine light came on and I lost all acceleration in my car. I still had electrical power (ie, indicators still worked, my manual transmission worked and interior dome lights worked). I pulled straight over to the side of the highway at which point I noticed that the hood of my car appeared to be melting and that smoke was rising out of the engine. I jumped out of the car and ran to the side of the road to call 911. Two gracious strangers attempted with two separate fire extinguishers to put out the fire but were unable to. The entire engine compartment was entirely consumed by flames within 2-3 minutes. By the time the fire department and emts arrived, the entire car was aflame and was no longer salvageable. It only took about 5 minutes for the entire car to go up in flames. All that remained once the fire was put out was the rear-hatchback door. Everything else in the car was completely and totally melted and burned. The state trooper who was at the scene of the incident said that the car was so badly burnt it would be extremely hard to determine what caused the fire. I have pictures of the car after the fire and would be happy to share them if needed. The fire was so fast, hot and quick that it was only 30 minutes from when my check engine light came on and I had to pull over, to the end of the entire ordeal.
Ignition coil failure on my 2002 Audi A4 (21K miles). Per my dealer service advisor, car must be towed to a dealer. Lost several hours at work and was given substandard rental car, repair was not completed on the day estimated. Per Audi of America policy, only one coil is replaced, we will wait for another coil to prove faulty (which almost everyone assumes will happen, even dealer), I will have to wait at road side again, at which point Audi will replace all remaining coils. (hopefully--Audi's web site already has said all would be replaced when one fails, beginning in March, but apparently this is not the policy at my dealer.) this has been happening to thousands of Audi customers.
- Arlington, VA, USA
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Ignition coil failure. Received letter from Audi on March 3, 2003 regarging recognized ignition coil failures. Audi indicated significant failures with ignition coils and promised that in the event of ignition coil failure all repairs would be free. On March 11, 2002, I went to dealer for a regularly scheduled maintenance at 11,000 miles. I asked the service representative to replace the defective coils even though I had yet to experience any trouble. I was informed that Audi would not replace the coils until actual vehicle failure. Approximately two weeks later, the coils failed and my car died on the road in zero degree weather. After a 90 minute wait, Audi roadside service arrived and took my car by flat-bed to dealer. I have been informed by the service representative that only the defective coils will be replaced. My vehicle has six coils. The service representative indicated that all coils will be replaced only when the car is in for a second coil failure. The service representative acknowledged that a second coil failure is guaranteed. The other complaints on this website appear to bear this out. The nhstb should demand an immediate recall of these defective ignition coils. Audi has been aware of this vehicle safety issue for months and appears to be quite content to let its customers continue to bear the risk of a catastrophic accident. I would like to know how many complaints of this nature must be written before the NHTSA takes action?
Engine coil"? my A4 has now been towed four times do to misfiring. They have replaced the engine coil now four times but last saurday was the one that broke the camels back. When your on the toll in rush hour at 65 miles an hour with no shoulder its usually a bad thing when your car stalls out and begins to shake violently.out at 10,000-18,000-20,000-and now it is in a shop why I drive a rented Accord(it gets better they tell me that the part is on back order-maybe in a couple days" did somebody say lemon-law.
The vehicle has been in the shop 8 times for misfiring of the fuel injectors. Not one attempt has been successful at solving the problem. On one occasion, the car accelerated by itself. On another, the engine continued to run after the key was removed from the car. On another, the car reprogrammed the keys and would not allow me to start the car. On two occasions the car's engine stopped while putting the car into reverse. Audi in miami, fl and in alexandria, va have failed to find the cause of these problems and have "never heard" of such complaints. Despite these problems, Audi consumer relations refuses to replace the car and therefore, I am forced to file under Florida lemon law. This is a disgrace on behalf of Audi and because of these problems and Audi on the corporate level, I would never buy another Audi nor recommend it to anybody else.
Engine coil failed on 2002 A4 1.8T at 10,600 miles. Per Audi, replacement part is on national backorder for approximately 2 weeks. Indicates that this is a more widespread problem than Audi is admitting. When coil fails, car becomes unsafe and undrivable; engine barely has any power. Huge safety issue for driver and other cars on the road should the coil fail while car is in use. Audi is not proactively replacing all ignition coils when a vehicle presents with one failed coil. Audi would not provide price quote to me for replacing remaining coils in the vehicle at my expense (also, they have no available parts to do this, advising that they only have supply to replace failed coils). I do not believe this car is safe to drive until all coils are replaced. Please demand that Audi research this problem and initiate a recall to repair all impacted vehicles. Dealer advises that they are seeing increase in number of vehicles presenting with failed coils.
Consumer states that the ignition coil is defective on the vehicle. This causes the vehicle to lose engine power and the engine light will come on. Consumer stated that the manufacturer replaced the ignition coil, but the ignition fails repeatedly.
A D V E R T I S E M E N T S
- Tucson, AZ, USA