This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought the car used and within the first month of purchase and to start putting an additional 1qt of oil on every 1000 miles...now few mints later I have to do that more often on every 500miles... and recently I had to add cooling and now this has been an new issue... my mechanic told me this is a common issue for my car and he is surprised Audi hasn't done a recall on it. My car is under 90K and may require an engine change for over $3-4K. That's not right!
In the beginning of the week I noticed some unusual behavior with my car, whenever I slowed down to make a turn or to pull up in a garage I felt the car loosing power as if it was about to go off, I will then have to press on the accelerator to give it power and keep it going which was not the safest, knowing that I should be decelerating in such instances. I didn't think much of it, and then 3 days later after parking in a school parking lot for about 12 minutes, I returned to my car to find it not starting up. It will begin to crank but never started. I tried to jump start it with a power startup battery and it still wouldn't start. I had it towed to a repair shop and after 2 days of diagnosis, I was told it was a timing chain/tensioner fault within the engine. This will take some days to repair and I have to find an alternative vehicle for work. I was told this failure was common for my car make/model.
I have been informed by my garage that the timing chain tensioner is faulty and needs to be replaced. They say it is a "known issue" and I am wondering why this has not been made a recall. It is $2,000 and there are no warning signs; it could happen at any time. I don't want to be writing in after a catastrophe so I am writing preemptively: Please make this a recall!!!
While driving my car (2010 Audi A5), the vehicle began to sputter and was not able to drive the vehicle on a state highway. The vehicle would not accelerate and had to pull to the shoulder. It was later towed to Audi of new orleans where I later found out that my car needed a new turbo, timing chain, and timing chain tensioner at a cost just over $4300. After doing research I learned that this is very common with the type of engine that I have. It seems that it occurs in the 2.0T Audi/VW around approximately 80K miles. My car had just turned over 80K. I also learned that had I continued to drive the car I could have possibly damaged the pistons, causing the car to possibly need a new engine. The car also consumes an excessive amount of oil.
- Luling, LA, USA
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The contact owns a 2010 Audi A5. The contact stated that the vehicle failed to start without warning. The vehicle was towed to the dealer where it was diagnosed that the timing chain tensioner failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and informed the contact that there was no recall for the failure. The contact would have to pay out of pocket for the repair under manufacturer reference number: 170626336. The contact stated that the vehicle was serviced for the crank shaft seals and turbo charger in January. In addition, the dealer mentioned that the timing chain failed at 110,000 miles. The vehicle was not diagnosed at that time. The failure mileage was approximately 115,000.
The contact owns a 2010 Audi A5. While driving 50 mph, the check engine, epc, and engine oil warning indicators illuminated. The failure recurred twice. The vehicle was towed to a dealer where it was diagnosed that the timing chain failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,336.
The contact owns a 2010 Audi A5. The contact stated that the oil warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a malfunction with the air bags and the pistons, which needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
The contact owns a 2010 Audi A5. The contact stated that the vehicle was shaking violently upon starting and when driving over 40 mph. The oil and electromagnetic parking sensor illuminated intermittently. The vehicle was taken to an authorized dealer, who diagnosed that the oil and oil filters needed to be replaced. The dealer also stated that the chassis needed to be lubed. The vehicle was repaired and the failure recurred. The vehicle was taken back to an authorized dealer several times to no avail. The dealer stated that the contact may have needed to add a quart of oil every 1,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,713. The current mileage was 78,473. The consumer stated the vehicle was consuming excessive amounts of oil. The engine light illuminated and the vehicle would not accelerate past 40 mph. Updated 11/10/14
A D V E R T I S E M E N T S
- Vienna, VA, USA