This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Audi A5. The contact received a recall notice for NHTSA campaign number: 18V082000 (air bags) in January of 2018. Hoffman Audi of East hartford (700 Connecticut blvd, East hartford, ct) stated that the parts were not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Audi A5. The contact received notification of NHTSA campaign number: 18V082000 (air bags). The dealer (Audi buffalo, 5255 genesee St, bowmansville, NY 14026, 716-683-3343) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Audi A5. The contact received notification of NHTSA campaign number: 18V082000 (air bags). The contact stated that the recall repair exceeded a reasonable amount of time. The contact called the dealer (jim ellis Audi in atlanta, ga 1-877-465-2802) and the Audi manufacturer who confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and instructed the contact to notify the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Audi A5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called town Audi at (201) 227-6524 (400 South dean street, englewood, NJ 07631) where it was confirmed that the parts were not available for the recall remedy. The contact also called Audi burlington at (781) 272-8880 (62 cambridge St, burlington, MA 01803) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Medford, MA, USA
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The contact owns a 2010 Audi A5. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: Received recall notice April 2016. Waitied 7 months. Contacted Audi dealer, Audi usa Oct 2016 say part is still unavailable and NHTSA is allocating parts. Filed complaint with NHTSA Oct 2016. Nothing. No one called or contacted me. Audi dealer customer care contacts me Feb 2017 to purchase a new car as a 'solution' for airbag recall. Tells me I can die or get seriously injured anytime. Better to get a new car they say. Wait. If parts are available for new cars. Why not fix mine" why should I buy a new car? confirmed according to Audi dealer and Audi usa 2017 models have non faulty parts and airbags! emails to Audi usa why parts are being allocated to new cars instead of repairing affected cars?? they have no answers. Just keep deferring to NHTSA. Called NHTSA for answers. NHTSA states it's the manufacturer's responsibility not theirs. They just collect complaints. Is anyone reading these? 13 million cars have been repaired but which one are these? I'm in zone a ca at least 2 deaths occurred here as a result of the takata airbags. It is hot humid area I am concerned driving my car and this is unacceptable. Again is anyone reading these" post clear information about schedules for each zones and which manufacturers will be getting parts so that we can better understand when our dangerous life threatening recall will be repaired. If Audi is responsible for allocating parts tell them to stop telling us that they have no idea and aren't responsible for parts availability. Make them use the new parts to fix our cars not manufacture new ones and sell it to us as a scare tactic!
Takata recall. The contact owns a 2010 Audi A5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2010 Audi A5. The contact received a notification for NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I received a notice in February 2016 regarding the recall but as of today October 21 I still have not received the repair notice. I have called numerous Audi dealers as well as the Audi worldwide number who told me they do not have parts and are waiting. I asked when they expect to get parts and they did not know at all. I contacted NHTSA and I was told they did not know when parts would be received by Audi neither. All they could tell me was living in ca I was in zone B and the next on this list after the higher priority high humidity areas. Due to the sheer number of recalls this could mean we may not get parts for years if something isn't done to improve production frequency, produce high quality airbags and make it available to the customers who have a recall notice. I am concerned driving the car with the recall notice as well as the deaths and issues regarding the airbag. We need quality parts to be allocated to Audi in ca as soon as possible. What is the plan to have more airbag parts available as soon as possible for consumers such as myself who has an Audi 2010 A5 to protect my safety while continuing to drive the vehicle?
The contact owns a 2010 Audi A5. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer informed the contact that there was no remedy. VIN tool confirms parts not available.
Recall 16V078. Audi letter indicates body injury or death. My contact with Audi custemer service indicates its entirely my decision to drive car. They will not provide vehicle until recall problem is fixed. They have no time frame when it will be fixed, no parts will be available for over 2 months.
The contact owns a 2010 Audi A5. The contact stated that the oil warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that there was a malfunction with the air bags and the pistons, which needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
A D V E R T I S E M E N T S
- Southington, CT, USA