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9.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 11,550 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (1 reports)
- replace mechtronics (1 reports)
transmission problem
Helpful websites
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A D V E R T I S E M E N T S
Warranty expires both new car and CPO.
- 03-10-20 Returned to Audi Dealership in Fresno complained about transmission shifting rough, having issues. Dealership informs me that the transmission needs a new module (Mechatronics) $5,404.78, Replace Transmission $12,226.28 and a fuel cap $46.67 add tax and it comes to $18,833.61. I declined that service but still paid $305.90 for the investigation done at that time. I asked Bryan Serpa at Fresno Audi to see if this can be covered by Audi since I complained about this the entire time of ownership while vehicle was UNDER WARRANTY WHEN THESE ISSUES AROSE! After some time to collect data and have it reviewed, Fresno Audi said no and that I needed to pay for the repairs. THAT is when I contacted Audi Care on March 3, 2020. AUDI CARE REJECTS and says I have to pay for it. This issue was ONGOING DURING THE WARRANTY PERIOD but Audi FAILED to correct their DEFECTIVE PRODUCT. Audi knew it was defective, see Bulletins A37166820300075 and A3716620300076 both issued BEFORE my last visit under warranty and by Audi trying to make corrections to the transmission on 08-12-14, 08-28-14, 02-19-15.
AUDI care still asserts my warranty has expired and too F'N bad for me...
- Roger L., San Jose, CA, US