7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Audi A6 steering problems

steering problem

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2013 Audi A6 Owner Comments

problem #7

Jun 212021

A6

  • miles

A D V E R T I S E M E N T S

Steering Rack Assist has a recall for my car because my steering locked up. Audi replaced the recall part two times. the first didnt work after the second time it works but now they cant reset the check engine lights, TPMS, Steering Fault do not drive it says, ECS Fualt, Stability Fault, Child Safety Lock Fault etc. Dealer told they did everything they could even flew in an Audi Engineer still cant reset anything and that they exceeded the cars value in man hours to figure out what is the issue. Now they tell me the car is drivable but my question is, is it safe for me to accept it like that and risk something happening while driving and the steering locking up or any other problems that may arise but I wouldn"t know because of the other alarms may override the current alarm that may pop up. My insurance said they wouldnt accept the car back in that condition because its a recall issue related and that Audi needs to address this but in just getting the run around. My car has been at the dealer for about 6 months trying to figure it out. Now they tell me "You brought your car because steering was locked up wasnt able to drive and now the car is drivable and the only thing we cant clear are the alarms that i mentioned above but it is drivable its just like an oil change alarm that you do the oil change but we just cant reset it so its kinda the same thing" they told me that and i was like okay. No is not the same i said, my question is is this even safe to accept and risk something happen and get into an accident because of the steering lock up. Now they wont even take my wife audi because has the same recall that needs to be replaced. the only way they replace it is till it happens. So they waiting for my wifes car to lock up while driving and not have control of car and crash especially if my kids are with her because she takes them to school. What do i do please help? I also requested the total estimate to see how much I owe and they will not send it to me.

- Casa Granda, AZ, USA

problem #6

Jan 172019

A6 6-cyl

  • miles
2013 Audi A6. Consumer writes in regards to power steering failure.

- Los Angeles, CA, USA

problem #5

Apr 022018

A6

  • miles
When I passed a puddle, the water splashed. Then a warning came out and ask me do not drive the vehicle.after that it was towed to Audi, they said they need to change the steering rack

- Columbus, OH, USA

problem #4

Feb 202018

A6

  • 3 miles

A D V E R T I S E M E N T S

I got a message on my wash it said "steering detective do not drive". my steering wheel gets hard and moves on its own sometimes. It does it intermittently in any condition or driving speed.

- St George, UT, USA

problem #3

Feb 122016

A6

  • 30,400 miles
The contact owns a 2013 Audi A6. While backing the vehicle out of the driveway at 5 mph and attempting to turn left, the vehicle failed to turn. The contact pulled back into the driveway, turned off, and restarted the vehicle. A "do not drive vehicle steering failure" warning message appeared. The contact shut off the vehicle and called the dealer and the manufacturer. The vehicle was towed to the dealer where it was diagnosed that the electrical mechanical power steering module failed. The power steering control module and the steering gear failed and needed to be replaced. The vehicle was repaired. The approximate failure mileage was 30,400.

- Lakeville, CT, USA

problem #2

Aug 022014

A6 6-cyl

  • Automatic transmission
  • 20,000 miles
The contact owns a 2013 Audi A6. The contact stated that while driving at various speeds, the steering wheel seized as the steering warning light illuminated. The failure recurred two times. The vehicle was taken to a dealer where it was diagnosed that the electronic magnetic steering needed to be repaired. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 20,000. Updated 04/08/15

- Rochester, NY, USA

problem #1

Dec 022013

A6 4-cyl

  • 2,100 miles
Steering feels loose-hard to keep the car going straight.Audi performed software update for the steering-same problem still exist-most noticeable in cold weather.

- Ottumwa, IA, USA

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