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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,829 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Audi Q5 fuel system problems

fuel system problem

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2010 Audi Q5 Owner Comments

problem #7

Feb 022016

Q5

  • miles

A D V E R T I S E M E N T S

I am very concerned about my safety at this point, the recall is the sdi driver frontal air bag and fuel pump flange, for the airbag it has been over 8 month and the parts are still not avaialble"?????????????? what"

- Scotch Plains, NJ, USA

problem #6

Nov 102016

Q5

  • 1,800 miles
Takata recall with no fix, also a problem with the fuel pump which the car can light on fire there is also no current repair. The dealer said we are screwed there's nothing they can do.my wife got into an accident with the loaner car if it was our car that is plagued by the recall things could have been worst

- Irvine, CA, USA

problem #5

Oct 062016

Q5

  • 77,000 miles
Horrified mother of 2 small children. Recently noticed when driving the vehicle, a gas/fuel smell consumes the entire car. The smell was so bad it made me sick as well as set off the carbon dioxide alarm in my garage. My toddler son sits on the side where the tank is and of course that is where the smell is the strongest. I feared that a explosion would happen in my house due to smell being so strong...we finally took the SUV in and repair company stated that I had a fuel leak. He stated that the pump had a crack in it and was spraying fuel all under the car. Repair has cost me $900 to replace the fuel pump, adaptor, and rings.

- Byron, GA, USA

problem #4

Aug 042016

Q5

  • 80,000 miles

A D V E R T I S E M E N T S

My wife called me while I was away on business and said that there was a smell of fuel in the house. I asked her to make sure to check the oven and she said it was not that type of gas and that it smelled like auto fuel. I came home and we had appointments to check out new homes and we noticed that the inside of the car smelled like fuel and I had to drive with the windows down and no A/C because we have two small children as well and the odor was stronger when we had the A/C on. We park our 2010 Audi Q5 in our garage and when we got home from our appointments I could smell a very strong smell of fuel coming from the rear passenger wheel well. We have not overfilled the car and there must be some kind of leak. This is my wife's car and she has been complaining of bad headaches and nausea over the past couple of weeks and my children ride in this car as well so this to me is a health concern that if the fuel pump or some other function of the fuel system fails that harmful gasoline fumes could enter the cabin or even into our home and cause damaging effects to my families health. I will be taking it into the dealership in reno Nevada and will update you on what the outcome is.

- Sparks, NV, USA

problem #3

Jul 082016

Q5

  • 60,000 miles
While driving the vehicle my wife noted strong odor of gas. My mechanic found that the fuel pump cracked causing gas spilling out from the top of the gas tank that may have resulted in fire or explosion since the gas tank is near the hot exhaust pipe.

- Staten Island, NY, USA

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problem #2

Feb 022016

Q5

  • Automatic transmission
  • 94,000 miles
Takata recall. The contact owns a 2010 Audi Q5. The contact stated that there had been strong fumes of fuel emitting into the interior of the vehicle. The contact stated that the failure progressed. The vehicle was taken to an independent mechanic who diagnosed that there was a premature crack in the headliner for the fuel injector causing the fuel to leak internally. The vehicle was repaired. The manufacturer was notified of the failure. In addition, the vehicle was included in NHTSA campaign number: 16V078000 (air bags) but the part was not available. The approximate failure mileage was 94,000. VIN tool confirms parts not available. Updated 10/19/16

- Amherst, MA, USA

problem #1

Sep 072015

Q5

  • 106,000 miles
Started to notice a fuel smell inside the cabin of the vehicle while driving. It became so bad that the car was undriveable. Upon inspection the top of the fuel filter, (which is part of the fuel pump assembly), in the gas tank was leaking profusely along a mold injection line on the top of the filter. The filter is made out of hard plastic. It was spraying gas on the access plate underneath the rear passenger seat. So much so that the bottom of the seat was soaked in gasoline and had pooled on top of the access plate. Atomized gas is very dangerous inside the cabin of the vehicle. The seal on the access plate was soaked in gas to where it no longer sealed and had expanded to twice its size; (very poor design). I purchased a new fuel filter and replaced which fixed the problem. I then complained to Audi usa and they acted very quickly by having the car brought into the dealership and inspected. Audi usa also covered all my expenses for this repair even though the car is out of warranty. The original fuel filter was supposedly sent back to germany so that Audi engineers could study the failed part. I bring all this up as I know I am not the only Audi owner to experience this problem. A quick google searched turned up multiple similar instances. I believe it was caused by the manufacturing process of these fuel filters and I theorize that the menthanol content in our fuel here in the us could contribute to this failure. It is not related to uv because of the location of the part. The way Audi handled this problem made me feel that it is a known issue with them and they wanted to make everything right as quick as possible. However, no recall was ever issued by Audi for this problem. It may be larger than anyone believes. Audi case number: 715005998

- Orlando, FL, USA

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