This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 BMW 328I. Less than an hour after the contact parked and exited the vehicle, it caught fire under the hood. When the contact returned to the vehicle, the key fob failed to unlock the vehicle and the key had to be manually used to open the driver's side door. The interior of the vehicle was filled with white smoke. Upon further inspection, it was noticed that an extensive fire erupted from the driver's side near the engine. The fire department extinguished the flames and provided a fire inspection report. A police report was filed. The vehicle was not diagnosed or repaired. After the failure, the manufacturer did not send the recall notices concerning NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the fire department mentioned that these models have recalls. The contact verified the recall information directly from the internet. The manufacturer was contacted. The approximate failure mileage was 120,000.
The contact owns a 2008 BMW 328xi. The contact received recall notifications for NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact detected a burning odor outside and inside the vehicle while waiting to receive the recall repairs. Orange county BMW (101 maher ln, harriman, NY 10926, 1-(845) 782-4269) stated that there were no available dates to schedule the recall repairs until mid February of 2019. The dealer did not mention if the parts were available. The manufacturer was contacted. The failure mileage was not available.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact called rick hill imports, Inc at 877-549-1572 (located at 861 E stone dr, kingsport, tn 37662) and was informed that the parts were not available. The manufacturer was notified and was not able to confirm when the parts were to become available. While driving at an unknown speed, the vehicle overheated and a burning odor was detected. Also, the check engine indicator illuminated. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 130,000. Parts distribution disconnect for both campaign numbers.
The contact owns a 2008 BMW 328xi. Ever since the vehicle was purchased, the front end vibrated. The vehicle was taken to an independent mechanic who stated that the engine mount bracket bolts were fractured. The vehicle was repaired. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 62,000. The consumer requested to be reimbursed for the cost of repairs.
- Fredericksburg, VA, USA
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The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving various speeds, a strong electrical burning odor entered into the cabin of the vehicle. The contact stated that when the brakes were applied a fume-like odor intensified. Towne BMW (8215 main street, williamsville, New York, (716) 505-2100) was made aware of the recalls via a voicemail message but the contact stated that there was no response from the dealer. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. Parts distribution disconnects for NHTSA campaign number 17V683000 (engine and engine cooling) and VIN tool confirms parts not available for NHTSA campaign number: 17V676000 (electrical system).
The contact owned a 2008 BMW 328xit. While driving approximately 10 mph, smoke came out of the front passenger side air vent. The vehicle was pulled into the driveway and turned off. Within two minutes, the vehicle was engulfed in flames. There were no warning indicators illuminated. The fire department was called and extinguished the fire. A fire report was filed. The driver suffered smoke inhalation, but did not require medical attention. The dealer was not called. The manufacturer was made aware of the failure and admitted that the cause of the fire was related to NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling), but did not offer any assistance. The vehicle was totaled and towed to a tow yard. The contact did not receive notifications for the two recalls; however, he received a recall notification for NHTSA campaign number: 16V071000 (air bags). The failure mileage was approximately 80,000. VIN tool confirms parts not available for NHTSA campaign numbers: 17V676000 and 17V683000. Parts distribution disconnect for NHTSA campaign number: 16V071000.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of South albany (617 us-9W, glenmont, New York 12077, (888) 542-9066) was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
Driving my car for short distance makes engine hot and smell electrical wire burning. The same model and year with different VIN has recall of problem described. Attached photo describes same problem I have. Please provide a solution
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hilton head BMW, 1230 fording island rd, bluffton, SC 29910, (843) 815-1501) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (BMW of san rafael, 1599 francisco blvd E, san rafael, ca 94901, (415)-482-2000) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The dealer (bobby rahal BMW of South hills, 2610 Washington rd, canonsburg, pa 15317, 1-(724) 746-2600) was contacted and provided no option of a loaner vehicle in the event of a failure. The manufacturer was contacted and stated parts were unavailable. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall- my wife was driving home from work which is 1 1/2 miles from our home when her 2008 BMW 328I caught fire and burned, she said a puff of smoke care out of the ac vent then it quit blowing then hot slag was dripping out from under passenger dash the car is a total loss
The contact owns a 2008 BMW 328I. The contact stated that the vehicle was included in NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The manufacturer was contacted and stated that parts were not available. The dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 BMW 328xi. While driving at an unknown speed, an odor of burning plastic emitted through the air vents. In addition, the contact stated that the vehicle overheated. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to princeton BMW (3630 quakerbridge rd, hamilton township, NJ 08619, (609) 570-1520), but was not repaired because parts were unavailable. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer. The approximate failure mileage was 110,000. VIN tool confirms parts not available for NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). - (recall related incident)
Received 2 recall notices from BMW usa 11/17 and 11/17 for issues with the blower motor wiring and the engine PCV valve heater. Contacted my local dealership to have them fixed. Was advised that they did not have authorization from the national office to perform the repairs. When questioned about having the parts the service representative admitted that they could get the parts but would not be reimbursed for the repair because the national office had not authorized their use. Repeatedly check with them over the next several months. Received the same answer again and again. Contacted BMW usa directly through their customer service and spoke with their representative who stated that they did not have the parts to repair the known safety issues and were hoping to have them fixed later this year. When I informed them that the local dealership said they could get the parts they finally admitted that yes they had them but not enough to cover all the recalled vehicles so they were not authorizing repairs yet.
About a month ago, my 2008 BMW 3 series engine stalled while driving at speed 45 mph. I received no warning before the engine stalled. It was a miracle that I was able to move over a lane and get off the road before an impact from other vehicles. This occurs every time I drive the vehicle, multiple times and at various speeds. It's very dangerous because I receive no warning before it happens. The vehicle is always in motion when it happens and at various speeds, on highways, streets, anywhere while driving straight, turning and any other maneuvers.
A D V E R T I S E M E N T S
- Inglewood, CA, USA