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really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
40,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 BMW 328 fuel system problems

fuel system problem

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2009 BMW 328 Owner Comments

problem #5

Nov 142013

328 6-cyl

  • 77,000 miles


My vehicle suddenly stopped in the roadway at approximately 10:30pm. I was unable to restart the car and vehicle had to be towed. It was later found that the fuel pump failed. No indication as to why the pump failed.

- Marlborough`, CT, USA

problem #4

Nov 232011

328 6-cyl

  • 61,000 miles
Make : 2009 BMW 328I sedan E36 problem : 11/11 : engine stop running, lose power assist for steering and brakes. Tried to re-started my car but could not - long-crank engine starting times along with the illumination of "service engine soon" light. Towed to BMW of san diego. 1 week repair and had been told fuel pump module need to be replaced. Paid $730.68 for replacement. 01/12 : same problem - engine stop running, lose power, long-crank. Towed to BMW of san diego again. Had been told fuel pump broken and cause fuel pump module burning. Paid again $7xx for replacement for same problem.

- San Diego, CA, USA

problem #3

Aug 182011


  • 38,000 miles
On Thursday, August 18, 2011, my 2009 328I shut down without notice in the middle lane of I-90 at mile marker 80.002 about a mile from ohare airport in Chicago. It was unable to restart and I was left to call 911 and spend 10 minutes waiting for dot to tow me off the middle of the highway and to a residential neighborhood to wait another hour for aaa to tow my car to perillo BMW in Chicago to assess the issue. June 15th 2011: About 3 hours after bringing my car into the zimbrick BMW service facility to have a set of after-market led lights installed at cost, the service engine soon light appeared illuminated on my dashboard. As I had never seen this light appear on my less than 2 year old car before, I immediately called the person who was head of your service department to discuss how this light could appear for the first time after having my car in hours earlier on a service appointment that should not have touched the engine. A loaner car was promptly driven to my office, to check into the issue and take my car back to the dealership for further inspection, if necessary. The following is the conversation that transpired between the service rep and I, upon his review of my vehicle, using a computer connection to pull data from my cars onboard computer system: Sa: when was the last time you filled the car with gas? me: (checking the odometer, as I reset it with each full tank of gas) about 97 miles ago. Sa: well, the computer is reporting the issue has something to do with your fuel pump, however, I think it might just be that your gas cap may have been unscrewed. Me: I can't say that makes much sense, as I filled it up 97 miles ago and haven't seen an issue until now. Sa; well, let me just turn the indicator light off and let me know if you run into this issue again.

- Chicago, IL, USA

problem #2

Nov 152010

328 6-cyl

  • 17,000 miles
2009 BMW 328I with 17K miles malfunctioned caught fire and exploded. I was injured by the fire getting out. It was a total loss vehicle fire causing personal injury. In addition to the cost of the car there was additional 20K personal property damage. It was not caused by collision or operator error. On 15 Nov 2010 approx 7: 30pm after about 8 mins of driving my car started to lose power and the ses light came on. It acted as if it was running out of gas I pulled over off of the shoulder in the grass. The car died and would not start back up I took my flash light and looked under the hood.I did not see anything or notice anything unusual. After a little time the car started back up, the ses light did not come back on. It was dark outside, I was out of state and BMW was closed so I turned back. I drove approx 1 block to a driveway where I stopped and called my husband to say I would not come home until my car could be seen. I began to drive back towards longview, tx. I entered the highway on the other side of the road at about 50 mph my car began losing power. The engine made a load noise and the RPM gauge went up to 7000 rpms I was in traffic and needed to pull over. I put the car in neutral and coasted at approx 40 mph I put the car in 4th gear and it redlined again. I put it back into neutral the clutch went to the floor. Still coasting in traffic I got off the road as soon as I could. It died on top of a bridge with a narrow shoulder. I turned off the car and called roadside assistance, while talking to them I seen flames coming from the drivers front wheel area. Without a second thought I got out of the car I undid my seat belt opened the drivers door and jumped out only my cell in hand. There was a wall of flames taller than me I got burned getting away from the car I ran through the flames into on coming traffic and was almost hit by an 18 wheeler. I was in the middle of the bridge when I heard the 1st explosion and the 2nd as I ran off of the bridge.

- Ok, OK, USA

problem #1

May 282010


  • 9,500 miles
2009 BMW 335I, high pressure fuel pump failure. 9500 miles on vehicle. Engine is slow to start. While driving and RPM above 3000, check engine light comes on and engine reduces power significantly. If pump were to fail completely, engine would die, leaving driver without power steering. This could be a major safety problem on highways with dense traffic. After reading internet blogs on vehicle, this is a known defect for BMW N54 engines. Some drivers have had the pump replaced multiple times with same outcome each time.

- Alexandria, VA, USA

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