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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
36,020 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2010 BMW 328 Owner Comments

problem #9

Feb 012016


  • 0 miles


Takata recall with BMW 328I I was sent a notice by BMW in Feb. 2016 about the recall and that the parts to repair it were not available yet. It's been 6 months. There has to be a remedy to fix this problem before an accident occurs. The potential harm from this is "serious injury or death." This is not something that should take 6 months to repair.

- Schertz, TX, USA

problem #8

Mar 142016


  • miles
Takata recall. The contact owns a 2010 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Bradenton, FL, USA

problem #7

Feb 102016


  • miles
Takata recall. The contact owns a 2010 BMW 328xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Williamsville, NY, USA

problem #6

Jun 192014


  • 47,000 miles


The contact owns a 2010 BMW 328I convertible. The contact stated that the check engine and service air bag warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag and restraint system malfunctioned and the vehicle needed an oil change. The vehicle was repaired; however, the vehicle began making an abnormal noise from the engine. Prior to the failure, the vehicle shook abnormally and had abnormal tire wear. The vehicle was taken to the delear where it was diagnosed that vehicle needed new tires and an alignment. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the lug nut wheel bolts were loose, the vehicle needed new tires and an alignment. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

- Loganville, GA, USA

problem #5

Dec 252015


  • 87,000 miles
Takata recall on December 25, 2015 at approximately 5:20 a.M. my 2010 328I BMW skidded off hwy 99 southbound going towards lax. Vehicle skidded as caused by the black ice on road, resulting in us crashing into the left guard rail. My mother and I felt the entire impact of vehicle. I, as the driver, hit my head on the driver side window causing severe whiplash and a sprained neck. I had to crawl out of the vehicle because I was trapped inside, due to impact of crash being on the left side of vehicle. Once chp arrived, my car was towed off the hwy. The BMW's airbags did not deploy at the time of impact causing me severe neck and head injuries. I was traveling 65 mph, no higher than speed limit. Want to know why airbags did not deploy and if my neck and head injuries could have been avoided. I have hospital documents if necessary.

- Bakersfield, CA, USA

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problem #4

Mar 202015


  • 85,178 miles
Driving from work on a snowing day, going about 25 to 35. The rear of the car started going to the other side of lane. I traded to get control but it was to late. I hit a guard rail and the air bags never came out.

- Allentown, PA, USA

problem #3

May 271996

328 6-cyl

  • 35,000 miles


I have a restraint system malfunction alert coming in end of May 2014. The dealer said it was the airbag in headrest and replaced it. Less than a month the restraint system malfunction came on again. I took the car this time to my normal dealer and they could not find an issue. They reset the malfunction alert on July 2 2014. The malfunction alert for the restraint system returned, I again took the car to the dealer in irvine the one that reset the alert in July. This time I explained to them they needed to find what the issue is. After an entire day they gave me a call and said they finally found the issue its in the wiring harness. Of course this will cost about $1250. I went back and fourth asking why was my head rest replaced a couple months ago at crevier BMW 1500 auto mall dr, santa ana, ca 92705. The irvine BMW said that cant answer that and I would need to take the car back to them. I don't believe now that the headrest for the air bag needed replaced and this is an ongoing issue. I spent 450 already on the issue in may and today returning back to the crevier dealer.

- Irvine, CA, USA

problem #2

Aug 212014

328 6-cyl

  • 44,000 miles
I am 5'2", fat and wanted either an on/switch for my front driver's airbag, or I was going to apply under your guidelines to have the driver's airbag disconnected. BMW apparently can do neither since their airbag is tied into its electrical system. I have gotten nothing but a run around regarding what for me is a safety issue. I don't want to be decapitated in the event of a crash. Do you have any enforcement authority over this that would make BMW comply with your requirements?

- Durham, NC, USA

problem #1

Aug 302011

328 6-cyl

  • 26,000 miles
Rear right turn signal mulfunction turned on for a few min. Signal also started blinking extreamly fast. Head light malfunction alarm turned on for a few min.head lights wouldn't turn with stearing wheel. Pasanger restraint malfunction alarm turned on when car was started. After driving 20 miles and turning the car off it cleared.

- Kerman, CA, USA

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