Unable to unlock/lock doors on car (obviously very worrisome), unable to use turn signals, no interior lighting controls or functionality. Unable to control headlights, they still do turn on but I cannot control them. Cannot adjust any mirrors electronically. Some speedometer lighting affect or but the dials do still work, cannot see all buttons inside interior due to electrical issue. Problem: Footwell Control Module (FRM) needs replacement costing around $1300 to do minimum from dealer. This module controls all of the functions above and has gone bad. This FRM module is hidden and not easily gotten to tells me something like a fuse needs to be installed just in case a power surge from the car happens so the car does not break this very expensive equipment. Looked into it online and apparently this happens very often and one guy had to have his replaced twice. This is an obvious issue that will require a remedy.

- Edgewater , FL, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Footwell module. Computer system that controls turn signals, headlights, highbeams, windows, door locks etc. Yes it is available for inspection. How was your safety or the safety of others put at risk? I can't use my turn signals, highbeams, headlights, Windows. I can't signal my cars lane changes or see clearly at night. I can't roll the windows down or up which creates a unsafe hazard. My child is able to climb out of the window in the back seat while I'm driving. I have zero control over the windows. I can't determine if my child's door is open or closed when the car is in motion. My car doors no longer lock at all. My child can open up the door at any moment that the car is in motion. I'm unable to see at night without my highbeams. I'm now forced to drive with reduced visibility. Has the problem been reproduced or confirmed by a dealer or independent service center? Both by a dealership and independent shop. There have been reconcurring warrantee coverages offered but no recalls despite the clear determinant to safety. Common usage of the vehicle at this point in time is a safety concern of all surrounding users and transportation vehicles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer has inspected this module concern. I'm very sure that there have been accidents associated with this module malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There are zero signs of this issue prior to it's failure. The failure had no warning.

- Baltimore, MD, USA

Footwell module failed. This is a known issue by BMW. Device controls accessory lighting, central locking system, turn signals, and power windows. BMW si B01 20 16 released extending warranty on frm to 10 years, 152000 miles. Frm on my vehicle failed at 195,000. Total replacement cost was $1,000

- Temecula, CA, USA

Footwell module failure caused the turn signals, interior lights, power windows to fail to operate. The failure occurred when a mechanic tried to run diagnostics on the vehicle during routine service.

- Chicago, IL, USA

The contact owns a 2011 BMW 328I. While driving at various speeds and attempting to utilize the defrost to clear the windshield, the defroster failed to work. The contact also noticed an abnormal burning odor in the vehicle. In addition, the front windows would not roll up or down intermittently. The vehicle was taken to the dealer for diagnostic testing; however the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 35,000.

- Fairfield, CA, USA

While driving down a straight road at 50 mph, a very loud pop was heard almost like an explosion. I pulled to the side of the road and noticed the entire sunroof had shattered. It was a clear day with temps in the 70's. no other vehicles were in the vicinity at time of event. No road debri was noted on roadway. The glass appeared to be pushed out like it was caused by a pressure difference. At the time of event, all the windows were up with the A/C on. Pieces of the glass had flown back and scratched the paint down to metal on both the roof and trunk-lid. I had my two small kids in the back seat at the time and they were both terrified after hearing the noise. Luckily the shade cover was in place and no glass entered the passenger space. BMW is not willing to investigate the incident or cover the cost.

- Ramona, CA, USA