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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
16,604 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 BMW 328 seat belts / air bags problems

seat belts / air bags problem

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2012 BMW 328 Owner Comments

problem #7

Mar 212016


  • miles


The contact owns a 2012 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- San Francisco, CA, USA

problem #6

Feb 042016


  • miles
The contact owns a 2012 BMW 328I. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Spring, TX, USA

problem #5

Apr 012016


  • miles
Takata recall. The contact owns a 2012 BMW 328I. The contact stated that the recall notice for NHTSA campaign number: 163V07100 (air bags) was received in April of 2016. After contacting the dealer, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Wayland, MA, USA

problem #4

Jan 282016


  • 52,400 miles


I bought my car at around 50K miles, after manufacturer' warranty had expired. It was fine for about a month after my purchase. One day, after driving from the store, my car indicated I needed to fasten my seatbelt. I was fastened in. So I stopped and restarted the car, thinking it was some weird electrical problem. I restarted the car and the same thing happened. I got home and the next time I got into my car to drive it, the display now shows" driver restraint system malfunction: Continue wearing safety belt. Consult nearest service center." I took the car to the dealership. The warranty I purchased does not cover seatbelts or airbag sensors. The dealer gave me a cost of replacement: $820.52! I have read that others have had this issue. Yet, there is no recall. Why would it be okay for seatbelts and airbag sensors to stop working just after 50K miles?

- Portland, OR, USA

problem #3

Oct 012014


  • 60,000 miles
The contact owns a 2012 BMW 328I. The contact stated that the air bag warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Colton , CA, USA

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problem #2

Nov 282012

328 6-cyl

  • miles
Driver of a 2012 BMW 328I, was making a left turn out of a parking lot when her vehicle was struck on the driver's side (roughly the middle of the vehicle) by a Chevrolet Blazer that was travelling at a rate of at least 40 mph. None of the BMW's airbags deployed. As a result of the airbag failure, the driver's head went through the window of the driver's door, resulting in physical and neurological injuries. BMW states that the airbag system is/was working properly (I.e. - BMW asserts the airbag system should not have deployed in this situation). Driver's complaint is that airbag deployment would have protected her and prevented said injuries. Thus, either the airbag malfuntioned and failed to deploy, or it is designed improperly. If there were ever a situation that warranted a side airbag to deploy, this accident presents those facts.

- Beaver, PA, USA

problem #1

Oct 122012


  • 3,828 miles
Passenger side air bag disengages if passenger sits on any type cushion. Passenger side air bag disengaged light is on if passenger is in the passenger seat sitting on any type of cushion or padding. The air bag can disengage if passenger wears a padded winter coat. This BMW 328I originally was delivered with the air bag engaged with or without a passenger in the passenger seat, the passenger side air bag disabled light was always off and the air bag was engaged. BMW will not restore to the original delivered condition. The passenger sitting on any cushion or padding is in danger of injury because of a disengaged passenger air bag. This was not the original delivered condition....updated11/21/12

- Boynton Beach, FL, USA

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