This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
July 28 2022 while parked and I. The off position my 2007 b.m.w 335xi began bellowing black smoke from under the hood of the vehicle. I quickly discovered the origin was behind was in the housing for the vehicles blower motor. Once I realized I could put the fore out I called emergency services, they responded but the vehicle was completely destroyed.
So I got a paper saying I had a recall on my air bags so I called and got my car takin to BMW in bellevue. BMW's road side assistants gave the wrong address to the tow company and would not answer the phone tow for them> I even attempted to call and was placed on hold for approximatyely 40 minutes to fix this problem. Finally I spoke with the tow companys dispatcher who was so frustrated he started accusing me of playing games and threatened to have my vehicle dropped at the wrong dealership then extorted me for another 80 dollars just to drop my car off his truck and leave it at my house. Hours later after finally getting a hod of roadside assistance the exact same company returned and delivered my vehicle to the right location. After all of this we are being jerked around by bellevue BMW on the recalls they asked me for 3 hours of labor and promised us to get the vehicle started after approximately a week they said my dme is bad an it would cost $8000 to fix it and said it wasn't worth fixing because it was old never mentioned anything about a recall until I finally brought it up the last time I spoke with BMW in bellevue which was Monday the15th of March 2021. I was told the wire harness was repaired not replaced and the airbag recall was replaced. Then said my bill was over $600 > after doing my research thru thenhtsa website I found out my recalls were not fixed and I took photos with the dates and time showing my recalls were not fixed which I feel upset and very worried and concerned for my safety now I am not sure where to go from hear because my family and I are being placed into a hardship and to make it worse we are in the middle of a pandemic please help us. I don't know if anything was done to the car I think we need to talk to an attorney
Central locking issue. The doors neither lock nor unlock with key fob, and the central locking button inside the car does not unlock the doors. The double pull method also does not unlock the doors. Seems like a huge safety issue especially when I have 4 other people in the car and get T-boned, flip the car and it catches fire, and now all of us have to get out of the passenger door. Not sure where to go from here !
I was going between 30 and 35 mph through city streets at roughly 3am on my way back from my commute which is roughly 60 miles. I noticed it started to smell like burning plastic and immediately after smoke was visible coming from hood vents, I parked the car as soon as I could and popped the hood and the heat cover for the hood was on fire along with most other components in the engine bay. My friend immediately called 911 for assistance as I ran and tried to warn neighbors, within 7 minutes the car was completely chard. No maitnance lights were on and nothing seemed to be a problem. The two recalls I never received both would explan this incedent NHTSA campaign number: 17V683000 NHTSA campaign number: 17V676000
Fuel regulator filter plastic housing cracking causing fuel -gas leaking in side the car, and gas smell inside the car, safety issue, there is recall for 333I 2007 for same fuel leaking defective plastic housing but no recall for 328I 2007.it si life or death issue. Best regards [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Santa Clarita, CA, USA
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Wiring insulation cracking degrading leaving exposed bare wiring causing shorts and possible fire in headlight wiring harnesses, wires are stationary do not move. Insulation is craked and falling off wires. Noticed failure during bulb replacement. Made this complaint after reading about numerous other BMW owners noticing same fault
Valve cover oil leaking onto exhaust manifold that causes fire. It was turned off and stationary. Asked BMW to change in 80K but they said just sweating oil. Safety hazard ignored. Common amoung BMW 3 series engine
When parked listening to music, my brother plugged in the usb adapter and it electrocuted him ever since he's scared to be in the vehicle. Well right after the incident the cigar igniters to plug in the adapters wouldn't work anymore. I had just got this car from a dealer as a trade in 3 months ago and I noticed really strong smells of gas from the back seat and my siblings sit back there and that really concerns me. Along with the smell of gas, my coolant reservoir starting spilling out brownish fluid like if a gasket was blown and oil got into the coolant ! I am very irritated I'm being charged thousands that I don't have and only have had the car for a few months. My warranty would not fix any damages, and dealership is not helping me out. I need to go to work and school and I have no transportation at the moment.
The car just stalls out. Sometimes, when I stop at a traffic light and then start to go, the car hesitate to go. It stalls in traffic. I have taken it to the dealer, but they can not duplicate the problem with their diagnostic test equipment. I am afraid that I will be hit by other cars because of it. Since the dealer can't seem to figure it out, I have been researching it on-line and lots of other people have the same problem.
2007 BMW 335I with sport seats, malfunction light for passenger seat occurs when seat is occupied, which deactivates air bags, this could be potentially dangerous, very disappointed that BMW refuses to fix this issue since there is a recall on this specific part for several models, unfortunately they have told us that our vehicle is 2 months outside of the manufacturers date for the recall even though our vehicle requires the same part number as other vehicles that where recalled.
I purchased a new 2007 BMW 335I from BMW of honolulu in Jan 2007. 4 months later the car stalled with my wife and son in the middle of traffic. Car was towed in to BMW and remained there for over a month. BMW could not give me a status as to what was going on, nor did they try to contact me. Eventually, I was told it was the fuel pump, which I would think would be a recall item. They knew of the problem but did not inform their customers until cars were towed in to the dealership. My car is in the shop now for some other issue. It has been towed in 3 times and driven in for other repairs 7 other times in 2 years. This has cost me to miss work and most of all an inconvenience to my family. Usually there is no loaner available, so you have to wait for a shuttle which drives all over the island dropping off everyone else who is there having their 335I worked on. I have complained with BMW of North America and they finally agreed to pay a months car payment and insurance. I have recently submitted another online complaint which I have received no response. Spoke with BMW of honolulu management and they are supposedly in the process of buying back the car and trying to put me in another 335I. Don't know if I want to do that. What kills me is their reluctance to keep me informed of anything. They tell me, I will get this information to you on a certain day and I don't hear from them for days at a time. The online blogs are amazing. Their comments sound exactly like mine. I just retired from the U.S. navy and I work with jags at a joint headquarters command in Hawaii and they have directed me to seek advice from a civilian attorney. I would really like to sue BMW for all they have put me and my family through. Being that they knew of this issue and have not informed the customers I am surprised that no one has been killed yet. I think this is a safety issue and should be looked into.
A D V E R T I S E M E N T S
- Dawsonville, GA, USA