This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My name is [xxx], and I took my BMW to one of portlands dealerships to get my car services. First two days were fine, then after that my passenger and driver air bag lights were constantly flashing on my warning notifications tab. I reached out to the dealership and they wanted me to come back. After I was done with them they charged me over $700 for inspecting the issues and problems reported, then quoted me over $4,000 worth of air bag replacements. The dealership cleared the codes before I left and declined their offer. I saw on kelly blue book that there were recalls on this model. At this time I'm hesitant to trust the dealership because last time I was there I was told I needed a new engine, worth over $26,000. The car is almost at 70,000 miles and I find that very hard to believe.I almost asked the technician if he would be willing to take a lie detector test on my expense. I understand that dealerships typically make more money in the service department than selling new and used cars. I was told by them there were no recalls on my car, but I do want to make a report. Not feeling comfortable to drive my car, I have been storing it in the garage and only using it very lightly. My engine issues started with a small ticking sound. The dealership of portland wanted me to replace tensioners and the timing belt, but the sound was coming from the fuel injectors, after that they wanted me to replace my whole engine.I have been misled by them multiple times. When I bought the car, my luck wasn't so great, after two weeks of purchasing it a small rock on the penetrated my window while I was on the highway. I got insure to cover it but they needed a quote from the dealership. I got 3 different quotes, all hundreds of dollars apart from $800-+$1,000. The reason why I am making this report is regarding my safety and concerns for these airbags, wanting to be assured safety. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My vehicle shows the following error message "passenger restraint malfunction" at random times while I am driving without a passenger or whenever a passenger decides to move around. The error will also appear at random times whenever I have a passenger. I ran obd reading and it gave the error code "930A1C-ods-system: Seat occupancy sensor passenger: Sending sensor failure because of wetness,0, zp." I have never spilled liquid matter on the seats and I live in a dry desert environment where temperatures range from 80 to 110 degrees Fahrenheit. The BMW dealership in palm springs told me I will need to replace the passenger mat, but my warranty will not cover it. I was quoted to pay $1600 out of pocket just to fix a faulty sensor mat that is essential in protecting a passenger's life in the event of an accident. I am afraid the airbags will not work properly in the event of an accident and the airbag deployment can be lethal to a child passenger or an elderly adult. I can not find a local mechanic who can replace the passenger mat, nor can I buy the part online for my model. It is a bit injustice for me to pay a large amount of money to fix a defective part made by BMW and have no other choice other than to take it to the BMW dealership. Just to have them inspect my vehicle costed $175. I have also been made aware that BMW recalled 76,565 vehicles due to a defect in the front passenger seat occupant detection mat for BMW models 2006 325I, 325xi, 330I and 330xi sedans and 325xi sport wagons, the 2007 328I, 328xi, 335I and 335xi sedans and 328I and 328xi sport wagons, the 2006-7 525I, 525xi, 530I, 530xi and 550I sedans and 530xi sport wagons, the 2006 760I sedans, the 2006-7 750I, 750li, and 760li sedans and the 2006 X5 sport utility vehicles. It seems these defects were found in my 2013 model and I will like BMW to address this issue and fix it.
"takata recall. Took BMW to BMW dealer on mallory road in nashville tn on Nov. 3 to have airbag replaced at 10:00, my appointment time. Vehicle was returned to me about one hour later. BMW refused to give me any paperwork related to the my visit. This suggest they did not change the bag. Please tell BMW to provide me with the completed work order so I have proof the bag was replaced
Takata recall. 8 months ago, I was planning to refinance my vehicle & lower my interest rate. As I called, the BMW finance company, told me I will not be able to do anything with my vehicle until the recall is done. That's when I was brought aware to the recall, if I was not told, I wouldn't have known. I called to the dealer, North hollywood BMW &a South bay dealer, but neither have taken responsibility to fix my vehicle's recall. Today I received a letter from "auto airbag settlement" if I have gotten my recall fix & I have not. What can I do to fix this problem?
Car remains subject to an airbag inflator recall 15 months after I bought it. This recall is blocking me from trading the car at a dealer for something different, because they are not allowed to sell the car with a pending recall.
- Seattle, WA, USA
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If cell phone placed on the passenger seat, it could cause a false seat belt light to illuminate. I noticed while charging my phone through the usb port and the phone is charging; I can repeat the incident over and over. It is unclear if the airbags are functional at this time. This could happen in motion at any speed (highway/city) or while stationary.
I was rear ended from a dead stop by a vehichle around 50 mph and my airbags malfunctioned. I had smoke coming from the dash but no actual air bag protected me by coming out. The seat belts are locked up and no longer work. The car then forced me to leave it in the middle of the road because it does not allow you to push it or put it into neutral in any fashion. This also forced it to be harmful to the vehicle to be put onto the tow truck because all wheels were locked up.
Takada inflators. Still awaiting replacement of defective part. Waiting for replacement since 2/5/16. Called 3/27/17 and was advised there were no replacement parts available.
Takata recall. The contact owns a 2013 BMW 335xi. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 BMW 335I. The contact received a notification for NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/05/17 the consumer stated it has been ten months, since she received the recall notice and the parts are still not available. Updated 02/14/17
Takata recall: I received a letter from BMW on March 2016 notifying me of the driver's front air bag module recall, campaign no. 16V-071. BMW did not have any parts available at the time of notification and indicated they would notify me as soon as they are able to perform the recall on my vehicle. I am concerned for my safety and I think waiting for the airbag to be fixed since March is a reasonable amount of time, considering the seriousness of this matter. If there is anything I can do to speed up this process, please let me know.
Takata recall. I have been attempting to work with BMW corporate and the local dealership in ridgefield ct where I leased the vehicle for the past 3 months and I have yet to successfully resolve the situation. I have 4 months left on my lease and I want BMW to take the vehicle back early as it is unsafe to drive. I survived a train crash in NY just over a year ago where 5 people were killed in the front car I was seated in and I'm not going to risk getting killed by a faulty airbag.
Takata recall. The contact owns a 2013 BMW 335I. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Passenger restraint system malfunction symbol came on on two different occasions as I started the car and remained on as I drove it and when I restarted it it was gone briefly
I was rearended, on the freeway, on the passenger side, by an SUV going about 40mph, I slammed in to another SUV in front of me. My vehicle is totaled. The display indicated that there was an airbag deploy error. Also, the reason my car was totaled was because all of the electrical wires for the computer system are behind the rear tail light, and they were melted after impact. This is concerning because this is also where the fuel tank is. Luckily, I walked away with a sore neck and few bruises, but it is concerning that the airbags did not deploy, when they were clearly suppose to. I had the car for less than 2 months prior to the accident, and bought it brand new.
A D V E R T I S E M E N T S
- Vancouver, WA, USA