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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
76,485 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 BMW 525 seat belts / air bags problems

seat belts / air bags problem

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2004 BMW 525 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #28

May 062013

525 6-cyl

  • 90,000 miles

A D V E R T I S E M E N T S

I own a 2004 BMW 530I. As I was pulling out of my drive-way, the passenger restraint malfunction light appeared and has not gone off. I took it to the dealer, before I became aware of the recall, and he told me it was because I placed my purse in the passenger seat. After searching his database, he told me it was not under warranty and therefore, I would have to pay the total cost to repair it. I would believe this if my vehicle wasn't a 2004 and I have been placing my purse in the passenger seat since I first purchased it brand new in 2004!

- Fresno, CA, USA

problem #27

May 272013

525 6-cyl

  • 79,000 miles
The contact owns a 2004 BMW 5 series. The contact stated that the air bag and passenger restraint lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the front passenger seat occupant detection map needed to be replaced. The manufacturer was notified of the failure and stated the vehicle was not included in NHTSA campaign number: 08V384000 (air bags). The vehicle was not repaired. The approximate failure and current mileage was 79,000.

- Issaquah, WA, USA

problem #26

Apr 122011

525 6-cyl

  • 50,000 miles
The passenger side air bag warning light is on and will not turn off. I have called the BMW dealership and they stated that they would have to run a diagnostics test which will cost over $100 just to find out what is wrong with it. They stated that my VIN number was one of the cars that was fixed in a previous recall for the same issue. I told them I do not have the money to pay to see what is wrong it. What if the passenger airbag fails and someone is actually injured do to this issue. The warning notification on the dash has been on for two years. The car currently has 80,000. I don't understand why the same issue happens for a previous recall and they cannot take ownership of the recall. Very disappointed. The car has a very high price tag and you would expect some sort of ownership and honesty from the BMW corporation.

- Dallas, TX, USA

problem #25

Dec 152012

525

  • 89,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 BMW 525I. The contact stated that after starting the vehicle, an error message appeared on the instrument panel for the front passenger side air bag. The vehicle was taken to the dealer for diagnosis where they advised that the front passenger seat mat sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact that the vehicle was not included in NHTSA campaign id number 08V384000 (air bags:frontal). The failure and current mileages were approximately 89,000. The VIN was unavailable.

- Irvington, NJ, USA

problem #24

Sep 192007

525 6-cyl

  • 50,000 miles
My front passenger seat occupant detection mat has cracks in it and does not function properly. My front airbag may not deploy in case of an accident. There has been a recall for that part for my make model and year but BMW North America claims that my VIN number is not on the list even thought my make model and year is a part of the recall. There are also several other recalls for this particular car and again my VIN is not on the list but I have the issues listed in the recall.

- Savannah, GA, USA

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problem #23

Mar 012012

525

  • 85,000 miles
The contact owns a 2004 BMW 525I. The contact stated that the passenger side air bag warning light remained illuminated. The vehicle was taken to the dealer who referred the contact to the manufacturer. The manufacturer was contacted and advised that the vehicle was not included in NHTSA campaign id number: 08V384000 (air bags frontal) the vehicle was not repaired. The approximate failure mileage was 85,000 and the approximate current mileage was 91,000.

- Chicago , IL, USA

problem #22

May 162012

525

  • 105,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 BMW 525I. The contact stated that while driving 65 mph, two warning lights illuminated on the instrument panel, indicating that the passenger air bags failed. The dealer and manufacturer were both notified of the failure. The contact was notified of the recall associated with NHTSA campaign id number 08V384000 (air bags:frontal), however was informed that the VIN was not included. The failure and current mileages were 105,000.

- Mesa, AZ, USA

problem #21

Apr 142012

525 6-cyl

  • 102,000 miles
My car has the passenger restraint system malfunction message on the navigation screen and also the seatbelt light and the airbag light are illuminated on the dashboard. There is a recall for seat occupancy sensor below and as you can see my car falls within the criteria as the cars affected by the recall but a visit to my local BMW dealer revealed that there was no active recalls under my VIN number. This is an obvious safety issue as airbags will not deploy and the risk of being seriously hurt or killed. This is something that BMW should replace in my car under the recall as it has the same malfunctioning part such as the cars listed below. Recall id # 57362 - air bags:frontal recall date Aug 05, 2008 recall date: Aug 05, 2008 model affected: 2006 BMW 3-series summary: BMW is recalling 200,000 my 2006 3 series sport seat, my 2004-2006 5 series standard and sport seat, and my 2004-2006 X3 passenger vehicles. Depending on the manner and frequency of the front passenger's entry and exit, small cracks have developed in the mat. If this occurs, the front passenger air bags, with the exception of the head protection system, will be deactivated and the air bag warning lamp as well as the passenger air bag "on-off" lamp will be illuminated. Consequences: In this situation the front passenger air bags will not deploy even if a sufficiently severe accident would occur and occupant protection provided by the system would not be possible. Remedy: Dealers will rework the front passenger seat sensor mat so that external force application to the seat does not cause a crack to the mat. The recall began on November 6, 2008. BMW will also extend the warranty on these vehicles to 10 years from first registration without any mileage limit. Owners may contact BMW at 1-800-525-7417. Potential units affected: 200000 notes: BMW of North America, llc

- Hartford, CT, USA

problem #20

Feb 222012

525 6-cyl

  • 95,000 miles
Restraint system fault.

- St.Louis, MO, USA

problem #19

Feb 012012

525

  • 71,000 miles
The contact owns a 2004 BMW 525. The contact stated that upon starting the vehicle, a warning light illuminated on the instrument panel and indicated that the front passenger air bag was not functioning. The vehicle was taken to an authorized dealer and the contact was informed that the seat mat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 08V384000 (air bags:frontal). The failure mileage was 71,000.

- Oakland, CA, USA

problem #18

Jan 162012

525 6-cyl

  • miles

A D V E R T I S E M E N T S

The front passenger seat sensor triggers the safety warning light on all the time. It may affect the airbag operable. This is a known issue and was subject of a voluntary recall program in 2008 by BMW. Despite many other car owners (as evidenced by complaints to NHTSA and online car forums), including myself, having this issue as described within the recall program for cars of the make and year of the production, only 200K within a specific VIN range were recalled.

- Irvine, CA, USA

problem #17

Jan 022012

525 6-cyl

  • 61,000 miles
Passenger restraint system, right high beam malfunction. BMW dealership denies any responsibility while I referred them to the safety recall. They state that our BMW doesn't have any open items. How do I know that all the 2004 525's were input into the BMW database properly? I can't pay for this $1600 warranty when a safety recall was issued in 2008 (while my car was under an BMW extended warranty.

- Delray Beach, FL, USA

problem #16

Nov 102011

525 8-cyl

  • 75,000 miles
BMW refused to fix the NHTSA action number: EA08001 and NHTSA campaign id number : 08V384000 front passenger air bag warning.

- Kissimmee, FL, USA

problem #15

Oct 242011

525 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2004 BMW 525I. The contact stated that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was told that the vehicle was not included in the recall associated with NHTSA campaign id number: 08V384000 (air bag: Frontal). The failure mileage and the current mileage was 100,000. Updated 11/22/11 updated 02/03/12

- Ceiba, PR, USA

problem #14

Apr 102011

525

  • 96,000 miles
The contact owns a 2004 BMW 525I. The contact stated that the air bag warning light illuminated on the instrument panel. The vehicle was taken to a repair shop where the contact was informed that the air bag sensor mat was defective and needed to be replaced. The vehicle was not repaired. The contact called the manufacturer and they offered no assistance. The current mileage was approximately 97,000 and the failure mileage was approximately 96,000.

- Gilbert, AZ, USA

problem #13

Jun 082010

525

  • 75,000 miles
I own a 2004 545I and the airbag light came on. I have never had an accident or anything in this car. I took it to a local auto shop to have it diagnosed and it showed that the passenger airbag light was faulty. When I researched it on the internet, I found a recall for the passenger airbag sensor which specifically fit my 2004 545I BMW. When I called the BMW dealership they claimed that my car was not included in the recall and it would cost me about $1200 to fix! how can this be when the recall specifically fits the description of my vehicle? please help!!

- Lynden, WA, USA

problem #12

Dec 232009

525

  • 62,000 miles
I had my 2004 BMW 525I in the dealer for the air bag seat mat recall in March '09 and had no problems before with the air bag system before this recall was performed. On December 23, 2009 the vehicle was parked at a local mall while we were doing some christmas shopping. Come out from shopping and start the vehicle to find the passenger air bag off light illuminated, air bag light illuminated on cluster, and then the I-drive stated fault in passenger side air bag system. I contacted the dealer as the previous repairs were only completed 9 months and 4K miles ago, vehicle has 62K on it now. Dealer states front crash sensors are bag and the bill will be $700. The repairs required the removal of the bumper, remove and replace air bag sensors, and programming. Under the recall NHTSA states BMW will extend the warranty for 10yrs unlimited mileage, think again because I had to pay this bill out of pocket. The extended recall only covers the seat mat I'm told. I contacted BMW customer service who was no help at all with this problem. I did some investigating myself and found many complaints about the front crash sensors failing in these vehicles and wondering when this will be looked into by NHTSA? if you have experienced this same problem email me.

- Joliet, IL, USA

problem #11

Oct 142009

525

  • 63,000 miles
Failure of the "vehicle center satellite module".

- Laurel, MS, USA

problem #10

Feb 102006

525

  • 14,791 miles
Since I have purchased the car in 2005 (with only 14,000) I am having problems with the passenger air bag and seat belt mat sensor of my BMW 2004. I brought it to the dealer for service. It was serviced. Right after the warranty expires with over 50,000 miles, I have the same problem. I went online to the BMW of North America website and there's a recall for car (same model and year as mine) but, they said mine is not included. I went to this BMW forums and I realized I am not the only one suffering this consequences. (go to google and type E60 BMW recall ) some of them recalled having reported this issue to you guys before. This is a safety device that goes inside the passenger seat and senses by weight activate or deactivate the airbags in the event of an accident.

- Miami, FL, USA

problem #9

Jan 192009

525

  • 85,000 miles
The problem started about half a year ago when the passenger air bag on/off lamp illuminated for a couple of minutes and then went off, all with the passenger present in the car with the seat belt on. A few days ago the air bag warning lamp and the passenger air bag on/off lamp illuminated while there was no passenger in the car. The message indicated that the air bag may not work... these symptoms look very similar to the problem identified in one of the recalls for this car; however when I called BMW, they indicated that my car is not part of this recall and I will have to pay to fix this.

- Staten Island, NY, USA

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