BMW refused to fix the NHTSA action number: EA08001 and NHTSA campaign id number : 08V384000 front passenger air bag warning.

- Kissimmee, FL, USA

The contact owns a 2004 BMW 525I. The contact stated that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was told that the vehicle was not included in the recall associated with NHTSA campaign id number: 08V384000 (air bag: Frontal). The failure mileage and the current mileage was 100,000. Updated 11/22/11 updated 02/03/12

- Ceiba, PR, USA

The contact owns a 2004 BMW 545. The contact stated that the air bag and passenger restraint lights were illuminating on the dash board. The contact took the vehicle to a dealer and was told that the passenger seat occupant detection mat failed. The dealer stated there was a recall under NHTSA campaign id number: 08V384000 (air bags: Frontal), but the vehicle was not included. The failure mileage was 78,000 and the current mileage was 80,200.

- Freemont, CA, USA

Within the past 6 months of driving, my airbag for the passenger side had tripped three times. The third time I brought it in, I researched on a recall for the passenger sensor. I printed out the page from safercar.gov, and they told me that my VIN# does not fall under the category. The recall specifically stated for my BMW 545I 2004. I am not happy due to the fact that you buy a car and for something that cannot wear out brakes...

- Ca, CA, USA

Consumer is the owner of a 1997 328I and a 2004 525I BMW. Consumer writes in regards to airbag system failure message in vehicle and seat sensor mat. Consumer expressed discontent concerning payment for repairs while exiting the front passenger seat, the air bag warning light illuminated and a message passenger airbag system failure appeared as on several other occasions. After several weeks, the warning light and message remained illuminated. While doing some research, the consumer discovered a recall identifying the front passenger seat sensor mats in BMW model years 2004-2006. It also stated BMW extending the warranty to 10 years without any mileage limit to several models including the consumers 2004 model. The consumer made an appointment at the dealer. The next the day, the consumer was informed that the sensor mat in the vehicle was already an updated seat mat and therefore, he did not qualify for the extended warranty extension and the cost would be $1,242.78. The consumer believed the updated sensor mat was just as faulty as the non-updated mat and failed after 6 years under normal usage.

- Stony Brook, NY, USA

The contact owns a 2004 BMW 525I. While driving approximately 50 mph, the contact noticed that the passenger restraint system warning light illuminated on the instrument panel although there was no passenger seated. The failure was similar to recall 08V384000 (air bags: Frontal). The dealer was notified who stated that she would be responsible for repair costs. The contact notified the manufacturer who informed the contact that the vehicle was not included in the recall and offered her a 50% percent discount towards repairs. The current mileage was 63,805 and the failure mileage was 62,000.

- Waianae, HI, USA

The contact owns a 2004 BMW 545I (na). The contact stated while driving approximately 35 mph, the front passenger side air bag warning light illuminated. The malfunction continued until the engine was shut off. The failure occurred whenever the vehicle was in operation. The vehicle was taken to the dealer where they informed that the air bag senor would need to be replaced. The vehicle was not repaired. The failure mileage was approximately 91,000.

- New York , NY, USA

2004 BMW 525I airbag light was on the consumer stated 7 to 8 months later, the air bag light had illuminated again. Several days later, the consumer received a recall letter in the mail. The consumer went back to the dealer and they replaced the sensor again and said every thing was ok. The consumer stated the air bag light is on again.

- Miami, FL, USA

I was driving my car and had a passenger sitting next to me when the airbag light came on. The light has stayed on and will not go away. The message on the screen says that the passenger airbag will not go off in an accident.

- San Francisco, CA, USA

The contact owns a 2004 BMW 525. The contact stated that two air bag lights illuminated on May 18, 2009. The lights indicated that the front passenger air bag failed as well as the restraint for the air bag. The dealer stated that the VIN was excluded from NHTSA campaign id number 08V384000 (air bags:frontal), although the failures were identical. The vehicle will be taken in for diagnostic testing. The failure and current mileages were 46,000.

- Keller, TX, USA

I own a 2004 BMW 545I sedan and the passenger airbag light came on for a while already, and I read about the recall on your website and called BMW na and they told me that my car was not under the recall. And told me to bring it to one of the BMW dealers to get it fix which I will have to pay for. I checked at one of the BMW dealerships and they told me it will cost me more than $1000 to fix the passenger\'s seat airbag sensor. I just don't understand why my car is not under their recall list when my car matches the exact description of the recall they are having?! please help. Thank you!

- Brooklyn, NY, USA

The contact owns a 2004 BMW 525I. The contact noticed that the air bag warning indicator consistently illuminates on the instrument control panel, which indicates that the passenger air bag is inoperative. As a consequence, the front passenger side air bag would not deploy evenly in the event of a serious crash. The manufacturer stated that the VIN was not included in NHTSA campaign id number 08V384000 (air bags:frontal); therefore, he is not entitled to a free remedy as referenced in the recall. The vehicle has not been repaired. The failure and current mileages were 67,000. Updated 2/23/09 the consumer stated the dealer fixed the vehicle as a goodwill gesture. Updated 02/25/09.

- Clovis, CA, USA