Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 BMW X5 windows / windshield problems

windows / windshield problem

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2002 BMW X5 Owner Comments

problem #4

Dec 292014


  • 86,000 miles


I've had to replace all 4 window regulators, my rear hatch seems to open for no reason, my rear window wiper is working with the switch in the off position, led's are going out again and now the dreaded apparent oil separator with tons of grey smoke billowing out the back of the car after being left in an airport parking lot for 4 days whilst it snowed outside. Seems I've had every typical problem other than the car catching fire for no apparent reason. I have owned bmws in germany and the us for a long time, however, I think I'll be switching brands with my next vehicle. BMW doesn't seem to be proactive enough for my liking with some of these way too common issues. This is a very low mile vehicle for it's age and it's acting like a model T.

- Denver, CO, USA

problem #3

Jun 222010


  • miles
2002 BMW X5 window regulator. Car has 41K miles and already going on 5th window regulator issue. All four window regulators have been replaced and the issue occurred twice on the driver's side window. I have been told multiple explanations from the dealer including lack or use or too much use but this issue occurs on all BMW makes and models. BMW still has no solution that fixes this issue permanently and charges $300 to $600 for each window depending on front or rear. Too much to pay for a bad design.

- Durham, NC, USA

problem #2

Feb 082008

(reported on)


  • miles
2002 BMW X5 with oil separator safety issues. Consumer states that the oil separator failed. Consumer was shown that water was mixing with the oil creating a foamy sludge. Luckily the problem did not affect the engine. The consumer also stated the door locks did not work on one of the doors and the window fell inside the door. The window mechanism needed to be replaced. The windshield wiper inserts were replaced.

- Springfield, MA, USA

problem #1

Feb 152003


  • Automatic transmission
  • 10,000 miles
Several computer related malfunction occurred. The ABS failure warning, dsc warning, check engine warning, engine fail safe mode warning light come on frequently. Remote key does not work. Seat memory does not work. I went to service center to fix these problem every month since I bought this car. When I was on highway driving at 60 mph, the driver?S side door opened by itself in Feb, 2003.

- Ithaca, NY, USA

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