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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
57,443 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW X5 drivetrain problems

drivetrain problem

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2011 BMW X5 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Feb 122014

X5 6-cyl

  • 24,000 miles

A D V E R T I S E M E N T S

My 2011 X5 35I has an acceleration delay. BMW has recognized it as an issue in the 535I models, calling it an "acceleration delay" and have issued an sib software update to repair it, but have not done so for the X5 model. I feel this issue is dangerous and a safety issue.

- Chicago, IL, USA

problem #4

Jun 122012

X5 6-cyl Diesel

  • 15,000 miles
Our 2011 BMW X5D (diesel) started having steering issues in Jun of 2012. Multiple repair attempts have been unsuccessful. Later it was involved in a low speed crash, injuring the driver in Dec 2012 due to a sudden loss of power steering. This was just months before issuing a recall for the identical problem although BMW identified problems before the initial problem was noticed. The vehicle still to this day has a problem with the sudden loss of power steering, difficult low speed maneuvers and unusual tire wear. We do have a recording of a BMW of North America master technician admitting to the problem that BMW refuses to correct. In fact BMW refuses to even perform work on our vehicle even though it's advertised as "no maintenance for 4years/50,000 miles" this is at any dealership we have gone to due to a note in the database from BMW of North America. Also vehicle service history has been fraudulently erased from their database and BMW refuses to further investigate the safety of this vehicle which was purchased new in 2010 and is still under full factory warranty. They insist the vehicle is safe to drive officially, while unofficially admitting that it is dangerous.

- Merritt Island, FL, USA

problem #3

Sep 192012

X5

  • 30,932 miles
When drove it on a local street, the car suddenly made very loud noise without any sign. After car towed to BMW dealer, the engineer found the reason as describable as: "flywheel bolts are incorrect and not holding the flywheel tightly in place".

- Carmel, IN, USA

problem #2

Jun 072011

X5

  • 6,000 miles
The contact owns a 2011 BMW X5. The contact observed excessive rust and corrosion within the fuel tank, exhaust system and the attaching components. The vehicle was taken to an authorized dealer, who stated that the owner would be responsible for the repair expenses. The vehicle was not repaired. On a separate occasion, the contact stated that smoke emitted from underneath the hood while driving. The vehicle was maneuvered to the side of the road and stopped. The contact examined the vehicle and stated that there was a substantial amount of oil loss in the reservoir. The contact then added more oil accordingly. The vehicle was towed to an authorized dealer, who refused to measure the oil manually per the consumers request, the manufacturer was notified of the failure and reimbursed the consumer for two days of motel, food and towing costs. Unable to locate a failure. The manufacturer was notified of the failure. The approximate failure mileage was 6,000. Updated 3/11/13 BMW offered to buy the vehicle back, but later changed their mind. The case went to court, and the judge ruled the offer was not binding. The consumer also stated the vehicle would run hot, and the vehicle would not go into gear.

- Escondido, CA, USA

problem #1

Nov 282009

X5 8-cyl

  • 610 miles
On November 28, 2011, transmission malfunction warning came on and vehicle could not be shifted into gear. After 30 minutes, fault went away and vehicle was moved to home address. On December 14th the same fault appeared and the vehicle had to be sent to the BMW dealership. It took BMW 8 days to replace the transmission 'mechatronic' unit. On December 22, the xdrive system malfunctioned and the vehicle will be returned to the BMW dealership.

- Mesa, AZ, USA

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