10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
66,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Buick Enclave steering problems

steering problem

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2010 Buick Enclave Owner Comments (Page 2 of 7)

« Read the previous 20 complaints

problem #104

Feb 282018

Enclave

  • 160,000 miles

A D V E R T I S E M E N T S

Takata recall it appears this is a power steering issue with my 2010 Buick Enclave. I had it looked at and now it is still making a loud noise when driving, when making a turn and it make a rough sound now my stability tracking light is popping on saying to check the stability. I was told the rack and pinion and power steering pump were replaced but it is still causing issues. Loud noises occur when driving and when turning it makes a loud noise and my tracking light pops on and off.

- Spring Hill, TN, USA

problem #103

Nov 252017

Enclave

  • 85,000 miles
Steering: Seems vague when in motion at highway speed. Other: Rear tailgate opens while driving, sitting still w/O the key in the ignition. Contacted GM and customer service told me it was my problem not theirs. Engine: Sounds like a meatgrinder on cold start up, if the engine fails will loose steering, brakes and possibly control of the vehicle.

- Pine Plains, NY, USA

problem #102

Jan 152018

Enclave

  • miles
On 6/7/2017 purchased a 2010 Buick Enclave cxl 116495 miles on it needs steering gear $1700 is the power steering pump wear the cause of the gear leaking

- Iron Mountain, MI, USA

problem #101

Nov 082017

Enclave

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Buick Enclave. The contact stated that she began having issues with the steering that progressively became worse. There were no warning indicators illuminated before or after the failure. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion failed. The vehicle was repaired, but the failure recurred. The VIN was unknown. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 60,000.

- Waterloo, IA, USA

problem #100

Aug 082017

Enclave

  • miles
Engine light came on and took into dealership for a diagnosis of issue. Was told that the timing chain had stretched and needed replaced with a cost estimate of $3000. This is the 2nd time that this has happened, the first being at 48K miles, and now at 95K miles. When the repair was being made, was told that the crank shaft was warped and had frayed the engine internally - caused by the bad timing chain and I now needed a new engine. Contacted Buick, but they would not do anything about it. Buick has known about this issue for years, and yet refuses to back their product or help their customers. Once the engine was replaced, I now have a loud power steering 'whine' and was told that the power steering pump needs replaced - another known issue by Buick. Just incredible.

- Carmel, IN, USA

problem #99

Jun 242017

Enclave

  • miles
Lots of information that Buick should send out a recall regarding the steering rack leaks this car gets. Mechanic claimed I had steering leaks, I hardly drive this car.

- Lutherville, MD, USA

problem #98

Jun 092017

Enclave

  • 41,000 miles

A D V E R T I S E M E N T S

Power steering has intermittent failure at low speed

- Columbia, MD, USA

problem #97

Nov 202016

Enclave

  • 110,000 miles
Power steering locks up while driving. Clunking noise from front drivers side wheel. Unstable steering and handling while driving especially at speeds above 40mph. Large amounts of oil leaking into and collecting in throttle body and air intake. After two timing chain replacements vehicle has rough idle, stalls intermittently.

- Lindenwold, NJ, USA

problem #96

Mar 312017

Enclave

  • 79,820 miles
Car had 79820 a beginning of trip from Indiana to Florida. Lost power steering with under 80K on car at beginning of trip. No low speed power steering at all, cat cannot be steered at parking lot speeds.

- Cicero, IN, USA

problem #95

Feb 062017

Enclave

  • 49,584 miles
Car had reduced speed and white smoke 11/15 41,000 miles towed to dealership and they replaced number 5 injector car. 2/4/17 car has 49,584 miles and had to he towed again to dealership same issue reduced speed white smoke, was told all 6 injectors need to be replaced, water pump, timing cover, steering gear and timing belt. This car has too many issues to have such few miles. I did call several other garages to see if they could give estimate as I don't trust dealership, they will not work on the Enclave motors. There are also too many recalls in my opinion on this vehicle. After reading all the complaints there is a problem with the steering on this vehicle.

- Houma, LA, USA

problem #94

Oct 132016

Enclave

  • 85,717 miles

A D V E R T I S E M E N T S

Mileage 85,717: Driving on interstate at 70 mph vehicle lost power, was luckily able to pull off and restart to make it home. Next morning vehicle would start, but immediately shut off. Towed vehicle to local mechanic who stated it was stretched timing chain, common occurrence in Enclave, acadia, and transverse. Reported issue to GM who referred me to certified GM dealer, vehicle was towed to that location at my expense, sat there for a week before I received any info which was stretched timing chain, already known information. I called GM back who stated they my case had already been closed out for power lift gates and there was no documentation for the stretched timing chain, after 1 hour and 25 minutes on the phone I was told that there was no assistance for the timing chain that I would be responsible for the $2000 repair bill along with $105 for the diagnostic test. At this point beyond frustrated with vehicle and GM, the acadia and transverse have had their powertrain warranty extended why has this not happened for the Enclave?

- Deatsville, AL, USA

problem #93

Jul 262013

Enclave

  • 30,000 miles
The contact owns a 2010 Buick Enclave. While driving 15 mph, the power steering failed without warning. The failure occurred at slower speeds or while making a turn. The contact stated that extra effort was needed to steer the vehicle when the failure occurred. The dealer diagnosed that the rack and pinion, steering bushings, and steering shaft needed to be replaced. The contact was also informed that there was a power steering fluid leak that needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failures. The approximate failure mileage was 30,000.

- Clinton, MD, USA

problem #92

Jun 012016

Enclave

  • miles
Power steering locks up at slow speed. Steering wheel is almost impossible to turn. I am concerned that it will get worse. Have an appointment with Buick dealer to check problem. Mileage is 68,000 miles.

- Paris, TN, USA

problem #91

Jul 182016

Enclave

  • 97,000 miles
Power steering goes in and out. Will work when the car is first started but once it warms up, power steering fails. Has been happening for a few weeks, local mechanic says there is a special coverage adjustment but I the only way I know about it is they found the information.

- North Potomac, MD, USA

problem #90

Jul 112016

Enclave

  • 80,000 miles
When I turn the wheel at slow speeds it randomly locks up. Almost got hit making a U turn in Washington DC. I was going less that 10 mph. This is happening regularly while parking and turning after stoping. It has already almost caused an accident.

- Clinton, MD, USA

problem #89

Jul 012016

Enclave 6-cyl

  • Automatic transmission
  • 68,000 miles
The contact owns a 2010 Buick Enclave. While driving approximately 20 mph and attempting to turn, the steering lost power without warning. The failure began right after a front end alignment service was performed. The vehicle was taken to an independent mechanic who diagnosed a steering issue, but did not repair the vehicle. The contact was informed that there may be a recall. The manufacturer was not made aware of the failure. The failure mileage was 68,000. Updated 08/17/16 the consumer stated the steering pump was replaced and by GM. However, the consumer had to pay for the steering gears. The steering pump, caused the gears to go out. Updated 08/22/16.

- La Marque, TX, USA

problem #88

Jul 032016

Enclave 6-cyl

  • 76,000 miles
The contact owns a 2010 Buick Enclave. While turning the vehicle at a low speed, the steering wheel became difficult to maneuver without warning. The vehicle was taken to the dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.....updated 08/08/16

- Pittsburg, PA, USA

problem #87

Jul 042016

Enclave

  • 67,000 miles
The power steering stops working intermittently. Without warning, the ability to steer the car becomes very difficult. This happens mostly in turns in intersections. Turning the vehicle back straight out of a sweeping 90 degree turn is almost impossible until a 5 to 8 second pause elapses. This is extremely dangerous, usually causing the driver to brake heavily in an intersection for what looks like no apparent reason. This is dangerous not only because of the lack of driver control, but you never know when it's going to happen. This is becoming more frequent and it can be purposefully reproduced if the steering wheel is turned rapidly while at a low speed. Also noticeable is a strange noise coming from the steering column just below the steering wheel at times, heard mostly at low speed in a quiet environment. It is a tiny somewhat vibrational sound similar to running your finger across the teeth of a very fine toothed hair comb. While this noise is noticeable and it can be felt in the steering wheel, it is not an indication that the steering is preparing to fail at that time. The noise comes and goes... it feels almost electrical in nature. The power steering pump reservoir has been checked and is full. The serpentine belt driving the pump is in good condition and has been determined to not be slipping. The rack and pinion is mounted securely and is not leaking externally.

- Rockville, VA, USA

problem #86

Jun 172015

Enclave

  • 66,918 miles
Power steering pump wear condition received a recall notice from Buick September 2014 in regards to a power steering pump wear condition, but the letter advised not to take to the dealer for repair until it was an issue. The letter did not state specifics as to how an individual would know that there was an issue but while taking the vehicle to holzhauer motors in Cherokee, ia (authorized dealer) on June 17, 2015 for service (lube & filter change) I mentioned to the service advisor that when I turned my steering wheel there was a whining sound. I was later contacted by the service advisor stating that the power steering pump needed to be replaced and the cost of replacing the actual pump and labor was covered under said warranty. The service advisor also informed me that the rack and pinion also needed to be replaced. The service advisor clearly stated that the reason the rack and pinion needed replacing was because the power steering pump had gone out, but the parts and labor to replace the rack and pinion was not covered under the power steering pump warranty, even though that it what caused the rack and pinion to fail.

- Sutherland, IA, USA

problem #85

Jun 112016

Enclave

  • 68,000 miles
Loss of, power steering when turning at low speed, especially to the left. Intermittent issue, but usually at least once every time I drive it. Have had to come to complete stop in busy intersection to make sure I get the wheel, turned enough to complete the turn.

- Tallahassee, FL, USA

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