Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,629 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick Encore engine problems

engine problem

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2013 Buick Encore Owner Comments

problem #8

Jan 022016


  • 75,450 miles


I have problem with the turbocharger

- Downey, CA, USA

problem #7

Apr 072015


  • 27,230 miles
My car drove fine and then I stopped at a red light at a busy intersection when my traction control and check engine light came on and the engine power reduced came across the dashboard. The lights, wipers, radio and engine was still running but when pressing on the gas pedal the car would not accelerate. I had to wave people to go around me put it in park and shut it down for 30 seconds. When I turned it on again I had to put it in reverse and keep pushing the gas pedal to get out of the intersection then I put it in drive and just kept pressing the gas pedal and inched my way into a parking space. After shutting it off and parking it for 2-3 minutes I turned it on the check engine light stayed on but the car drove like normal to get me to the dealership. I got this car in may of 2013 and the first time it happened was Feb 2014 pretty cold temps and now April 2015 about 56 degrees F outside. Both times the dealer replaced the throttle body and performed idle relearn procedure. I don't have time or money to replace this part every year. I loved the size, gas mileage, design and comfort of this vehicle, however I won't be buying another General Motors vehicle again. I always owned GM vehicles but not anymore I simply don't feel safe.

- Chesterfield, MI, USA

problem #6

Jan 022015

Encore 4-cyl

  • 16,948 miles
Was making a turn from a side street and the power steering stopped working and then the engine shut off. Was able to pull into a parking spot near the corner. The vehicle would not re-start and had to be towed to the dealership. The dealership updated steering wheel codes.

- Raymond, NH, USA

problem #5

Aug 162014


  • 7,561 miles


The contact owns a 2013 Buick Encore. While driving approximately 80 mph, the vehicle decelerated and stalled. The "reduced engine power" warning indicator illuminated. The failure occurred multiple times. The dealer stated that the throttle collar, which controlled all the fuel that feeds to the engine, was defective. The throttle collar was replaced and the manufacturer was not notified. The approximate failure mileage was 7,561.

- Pensacola, FL, USA

problem #4

Apr 182014

Encore 4-cyl

  • Automatic transmission
  • 7,776 miles
The contact owns a 2013 Buick Encore. The contact stated that after driving in reverse, she shifted into drive and the vehicle stalled without warning. The vehicle was taken to a dealer where the failure was unable to be diagnosed. The manufacturer was made aware of the failure. The failure and current mileage was 7,776....updated 06/25/14 updated 06/30/2014

- Hubert , NC, USA

problem #3

Jan 092014

Encore 4-cyl

  • 16,500 miles
I live in Minnesota. On a -30 degree day in January I drove to work (30 miles one way). When I left for lunch I drove about a quarter mile and started smelling a burning smell similar to when following a vehicle that is burning oil. My car was new so I didn't think it was me. I went about 2 miles and stopped for a stop light at which point my engine started to sputter. I put the car in neutral and when the light turned green shifted back into drive. I managed to pull out of traffic and with black smoke coming out of the tailpipe, the car died. It was towed to the dealership and strangely it was the second Encore that day with the same problem. After sitting in the warm garage over night, the technicians could not recreate the problem. The diagnostics showed nothing. I picked the car up after a few days and it was fine for two weeks. Then on another bitterly cold day, it happened again. The car started to smell, blew black smoke and died. Again it was towed. At that point a GM engineer out of minneapolis came up to assess my car as well as some others having the same problem. This time parts were replaced including the throttle body sensor and some air intake parts. It appears as though it is not uncommon in colder climates. I have been on the Buick forums and have found other incidences documented. The problem is that the replacement parts are the same parts that failed before so this is a patch not a fix. Next winter this will happen again. It is awful to have a new car that I can't trust. I'm nervous every time I drive it when it's really cold. Next time it could die while I'm in traffic on an interstate or I could be stranded somewhere in dangerously cold temperatures.

- Pine River, MN, USA

problem #2

Feb 282014

Encore 4-cyl

  • 11,540 miles
Car ran great then I stopped at a stop light. When it turned green the traction control and check engine light came on. Engine power reduced came across dash and the car failed to accelerate, the car, radio and lights were still on. Almost caused 3 different accidents trying to get out of traffic.scan check system, P2101, per document id:[xxx] diagnosis was to replace throttle body and perform jdle relearn procedure. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chesterfield, MI, USA

problem #1

Jan 282013


  • 2,030 miles
Leaving a stop sign onto three lane road going down a hill, when the car had no acceleration, I put on flashers and coasted to curb, had to call wrecker and be towed to dealer, said it was a throttle body sensor, that is sensitive to cold weather,2 dealers said the same thing. New part was ordered, but I don't feel safe in our cold weather if this happens on highway and it stops I am so afraid I will be run over by traffic moving at the speed limit and my Encore just stops. Feel my new part is not the fix for this safety issue, they say they can't say it won't happen again. Also read someone in N.D. was having same issue. Hope you can look into this.

- Zanesville, OH, USA

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