NHTSA — Exterior Lighting Problems

2008 Buick LaCrosse (Page 1 of 3)

10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
50,865 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Buick LaCrosse lights problems

lights problem

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2008 Buick LaCrosse Owner Comments (Page 1 of 3)

problem #56

Dec 052020

LaCrosse

  • 120,000 miles

A D V E R T I S E M E N T S

The drivers side low beam headlight keeps going out. I did look up any recalls, which there was for this, but it shows that it was fixed. We didn't have an issues for the first 9 months and have now replaced the bulb several times. I am concerned that it is happening while my daughter is driving this at night in a rural area with a lot of deer and other animals running into the roads.

- Felton, MN, USA

problem #55

Oct 102020

LaCrosse

  • 160,000 miles
The hdm failed leaving me with only high beams, have bee told they are not under recall. Shamrock service center, spent 1 and 1/2 hrs diagnosing and found no recall. Many other models have been recalled for this dangerous problem. I am retired and cannot afford this repair. What can you do for me. When I turned on the lights to go home last week, there were no lights but high beams. I thought it was just bulbs, so I took it to my local repair shop. They diagnosed the problem and I am waiting for the part to come in. I know this will be expensive as I think its around $100 per hr. It was in a parking lot where I discovered it. Had to drive home with the high beams.

- Honeoye Falls, NY, USA

problem #54

Sep 282020

LaCrosse

  • 124,000 miles
I just bought this car used and the headlights didn't work when I got it. The hi beams and yellow marker lights do work. Just not the lo beams. I bought the car on 9/28/20, it had 124,000 miles on it when I bought

- Frankfort, KY, USA

problem #53

Jan 032019

LaCrosse

  • 71,300 miles

A D V E R T I S E M E N T S

All of a sudden my low beam and daytime running lights quit working on the driver's side. I noticed this when I started the car in the morning at my home.

- Morrison, IL, USA

problem #52

Dec 022018

LaCrosse

  • 71,300 miles
All of a sudden my low beam headlight quit working. Then a few days later the high beam quit too. This is on the drivers side.

- Morrison, IL, USA

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problem #51

Mar 112018

LaCrosse 6-cyl

  • 82,000 miles
This is the second time in one year that my headlight on the drivers side has went out. I just replaced it about 8 months ago. I know this because I was pulled over by the police. I do not drive my vehicle very much. 82000 miles and it is 10 years old. I know there has been a recall on a part for the very same reason I am notifying you. I need this fixed. These headlamps are expensive and this is unsafe to drive without proper lighting. Please advise on this matter. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clarkston, WA, USA

problem #50

Dec 242017

LaCrosse

  • miles

A D V E R T I S E M E N T S

My head lights looked melted low beam lights kept blowing out replaced light bulbs. You replaced the module on recall low beam keep blowing out. Replaced the whole casing both sides. The low beam lights (both) are out again. Can't drive at night. This I reported before you replaced the module on recall. While driving sun goes down I will notice no lights, right went out first now left

- Dallas, TX, USA

problem #49

Oct 132017

LaCrosse

  • 89,900 miles
The contact owns a 2008 Buick Lacrosse. While reversing out of the driveway, the contact noticed that the instrument panel lighting was not illuminated. The contact was unsure if the headlamps were operable. The contact stated that the headlights failed approximately one year ago when the vehicle was serviced per NHTSA campaign number: 15V519000 (exterior lighting) at kendall Chevrolet of eugene (846 goodpasture island rd, eugene, or 97401(855) 982-8922). The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was approximately 89,900.

- Eugene, OR, USA

problem #48

May 132017

LaCrosse

  • 49,000 miles
-door locks won't work with switches, key bof, and sometimes manually. Car had 49000 miles and was eight years old when problem began. Problem occurs while driving and stationary. Dealership estimate to repair is $900. Concerned that will not be able to exit vehicle in a emergency situation. -interior display lighting goes dim when headlights come on. Can not see some of the displayed information during daylight. Dealership said it could not be repaired.

- Bellaire, MI, USA

problem #47

Nov 252014

LaCrosse

  • miles
The contact owns a 2008 Buick Lacrosse. The contact stated that the headlights failed to function several times. The dealer (parker Buick GMC, 4813 arendell St, morehead city, nc 28557, 252-726-5103) indicated that they replaced the hdm three times, but the headlights and daytime running lamps continued to not function. The vehicle was included in NHTSA campaign number: 15V519000 (exterior lighting). The dealer stated that they had no information on the recall remedy. The manufacturer was notified that the dealer failed to remedy the recall after three repairs. The vehicle was not repaired. The failure mileage was not available. Parts distribution disconnect.

- Newport, NC, USA

problem #46

Apr 042017

LaCrosse

  • miles

A D V E R T I S E M E N T S

The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign numbers: 15V519000 (exterior lighting) and 14V355000 (electrical system). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Washington, DC, USA

problem #45

Jul 222016

LaCrosse 6-cyl

  • Automatic transmission
  • 78,000 miles
The contact owns a 2008 Buick Lacrosse. The contact stated that the tail lights failed. The contact replaced the tail light bulbs, but discovered that the headlights also failed. The dealer stated that the vehicle was not included in NHTSA campaign number: 15V519000 (exterior lighting). The headlights were not repaired. The manufacturer was not notified. The failure mileage was 78,000. Updated 10/04/16 the consumer stated the dealer would not fix the vehicle and the owner paid to have the vehicle repaired.

- Oakridge, TN, USA

problem #44

Nov 252014

LaCrosse

  • miles
The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Laurelton, NY, USA

problem #43

Oct 252015

LaCrosse

  • 57,351 miles
The contact owns a 2008 Buick Lacrosse. The contact stated that while driving at various speeds, the head lights failed as the head lights recommended light appeared on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the headlamp relay failed and needed to be replaced. The vehicle was repaired using a temporary head light relay however, the failure recurred. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 57,351. Parts distribution disconnect.

- Fort Myers, FL, USA

problem #42

Jan 052015

LaCrosse

  • miles
The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA campaign number: 15V519000 (exterior lighting); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Waterloo, IA, USA

problem #41

Jan 062015

LaCrosse 6-cyl

  • miles
The contact owns a 2008 Buick Lacrosse. The contact received notification of NHTSA camping number: 14V755000 (exterior lighting) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tools confirms part not available. Updated 06/29/16 the consumer stated after 17 months, he finally received a call from the dealer, saying the part was in stock. Updated 07/07/16

- West Bloomfield, MI, USA

problem #40

Oct 182012

LaCrosse 6-cyl

  • miles
2008 Buick Lacrosse. Consumer writes in regards to headlamp driver module recall notice reimbursement issues. The consumer has since traded the vehicle.

- Rockville Centre, NY, USA

problem #39

Apr 152015

LaCrosse 6-cyl

  • miles
The contact owns a 2008 Buick Lacrosse. While driving at approximately 50 mph, the headlights and brake lights failed without warning. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V519000 (exterior lighting). The manufacturer was not notified of the failure. The failure mileage was unknown....updated 03-10-16

- Owensboro, KY, USA

problem #38

Dec 182015

LaCrosse

  • 145,000 miles
On Dec. 18th my wife and I were driving at night going to a christmas party when the low beam headlights went out without warning.I switched to the high beams as they were still functioning. We went the last mile to our destination on the high beams. I turned off the car to see if that would re'set the lights, it did not. We went to the party and came back to the car apx. 3 hours later. I started the car and the low beams came on..after about 1/2 mile they went out again..so I pulled over and shut off the car to see if they would come on upon re-start, they did not, so we continued on with high beams. After about 10 minutes the low beams came on for the rest of our trip home. The next day I researched the issue on-line and discovered a recall had been issued for this problem I contacted the local Buick dealer and was told they were of the problem but had no direction on how to fix it from G.M. my wife called another area Buick dealer and recieved the same reply..she was able to get a hold of G.M. and was told they were aware of the issue and would get back to us.. we never R got any recall notice from G.M. I had to print all the forms from the NHTSA web site.. seems to me that this a multi million dollar law suit waiting to happen after something really bad happens (it is only a matter of time). This problem is not just with te Buick Lacrosse there are other models involved.. so what can be done to get G.M. and their dealers to fix this?

- Greenville, NC, USA

problem #37

Nov 212014

LaCrosse

  • 63,866 miles
The contact owns a 2008 Buick Lacrosse. While driving various speeds, the headlights failed. The vehicle was taken to the dealer where it was diagnosed that the bulb failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 63,866. VIN tool confirms parts not available.

- New Hope, MN, USA

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