NHTSA — Seats: Front Assembly: Head Restraint Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick LaCrosse accessories - interior problems

accessories - interior problem

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2011 Buick LaCrosse Owner Comments

problem #2

Dec 102010

LaCrosse

  • 40,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Buick Lacrosse. The contact stated that the head restraint moved forward. As a result, the contact sustained neck and shoulder injuries. The vehicle was taken to the dealer who stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Wichitah, KS, USA

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problem #1

May 232011

LaCrosse 6-cyl

  • Automatic transmission
  • miles
2011 Buick Lacrosse. Consumer writes in regards to head rest lock in vehicle the consumer stated the head rest can not be moved due to the added lock feature. The consumer stated the driver and passenger are forced to look down at the floor in order to be comfortable. The consumer stated there was no support from the seat or the head rest, which causes a stiff neck and shoulders.

- Seymour, WI, USA

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