Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick LaCrosse accessories - interior problems

accessories - interior problem

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2011 Buick LaCrosse Owner Comments

problem #2

Dec 102010


  • 40,000 miles


The contact owns a 2011 Buick Lacrosse. The contact stated that the head restraint moved forward. As a result, the contact sustained neck and shoulder injuries. The vehicle was taken to the dealer who stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Wichitah, KS, USA

problem #1

May 232011

LaCrosse 6-cyl

  • Automatic transmission
  • miles
2011 Buick Lacrosse. Consumer writes in regards to head rest lock in vehicle the consumer stated the head rest can not be moved due to the added lock feature. The consumer stated the driver and passenger are forced to look down at the floor in order to be comfortable. The consumer stated there was no support from the seat or the head rest, which causes a stiff neck and shoulders.

- Seymour, WI, USA

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