Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,035 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick LaCrosse accessories - interior problems

accessories - interior problem

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2011 Buick LaCrosse Owner Comments

problem #5

Jan 122016


  • 111,200 miles


Defroster, heat, A/C, fan speed, recirc, heat/cool seats functions failed (stopped working completly) while driving in a snow storm on January 12, 2016 on highway us 131 to traverse city, mi. Found recall information NHTSA # 11V149000. Brought to dealer. Dealer said not coverred under recal due to VIN #, and owner cost of $400 + to repair. Contacted Buick customer care. Spoke with asia and leslie on 1/15/16, who said GM could not help. I described language of the recall as being identical to the safety hazard described in the NHTSA language: "windshield defrosting and defogging systems" on these vehicles, the software in the electronic climate control module may disable the ability to adjust the heating, ventilation, and air conditioning system settings. If this happens, the driver will not be able to control the cooling and ventilation for the vehicle. Consequence: If this condition affects the defrost system when it is required, it may decrease the driver's visibility and could result in a crash."

- Grand Rapids, MI, USA

problem #4

Oct 152014


  • miles
The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V447000 (seats). The contact stated that the part needed to repair the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Burlington, WI, USA

problem #3

Sep 112014


  • miles
The contact owns a 2011 Buick Lacrosse. The contact received a recall notification for NHTSA campaign number: 14V400000 (seats); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Delray Beach , FL, USA

problem #2

Nov 102013


  • 8,797 miles
I recently bought a used 2011 Buick Lacrosse cxl. I like the car a lot but after a few trips I noticed that my neck and head position was constantly being pushed forward making me more and more uncomfortable. I also noticed that the headrest is so large that it is difficult to see behind me especially to the left for oncoming traffic or obstacles. I understand that the manufacturers were required by NHTSA to make the headrests too far forward and too large for "safety" reasons. If so, you have succeeded in making my time behind the wheel both uncomfortable and less safe because my neck is constantly being pushed forward and I can't see behind me very well. I doubt that you will respond or, more unlikely, make changes to improve this problem but I have to do something to express my outrage at what you have done.

- Comfort, TX, USA

problem #1

Feb 192011

LaCrosse 6-cyl

  • 178 miles
Memory seat recall does not operate as described.

- Gaithersburg, MD, USA

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