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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,722 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick LaCrosse suspension problems

suspension problem

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2011 Buick LaCrosse Owner Comments

problem #5

Oct 012016

LaCrosse

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Buick Lacrosse. While driving various speeds or applying the brakes, the contact heard a loud thumping noise coming from the rear of the vehicle. There were no warning indicators illuminated. The dealer replaced both rear brakes, struts, and shocks; however, the failure recurred. The failure mileage was 90,000.

- Alamo, TN, USA

problem #4

Mar 052015

LaCrosse 6-cyl

  • 96,400 miles
I was making a left turn and the car accelerated towards the right towards a curb on a residential street and steering wheel and car wheels locked up. I could not turn the wheels and the steering lost its power bringing the car to slam into the curb. I had no control of steering or turning the wheel of the car.

- Philadelphia, PA, USA

problem #3

Feb 072013

LaCrosse

  • 10,000 miles
The contact owns a 2011 Buick Lacrosse. The contact stated that while driving at various speeds over a bump, a loud knocking noise continuously emitted from the front passenger's side. The failure occurred whenever encountering uneven road surfaces or bumps. The vehicle was taken to an authorized dealer for diagnosis. The technician stated that the failure was contributed to the front end suspension and the vehicle performed as designed. The manufacturer was notified of the defect. The approximate failure mileage was 10,000.

- Philadelphia, PA, USA

problem #2

Jul 282011

LaCrosse

  • 1,810 miles
The contact owns a 2011 Buick Lacrosse. The contact stated that upon starting the vehicle, the service suspension light was illuminated on the instrument panel. The vehicle was not taken to have the failure diagnosed or repaired. The failure and current mileages were 1,810.

- Windcrest, TX, USA

problem #1

Jun 012011

LaCrosse

  • 400 miles
The contact owns a 2011 Buick Lacrosse. The contact stated that upon starting the vehicle, the service suspension light was illuminated on the instrument panel. The vehicle was taken to an authorized dealer where the failure was not diagnosed, but the contact was allowed to trade the vehicle in. The failure mileage was 400. The VIN was unavailable.

- Windcrest, TX, USA

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