2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,169 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Buick LaCrosse steering problems

steering problem

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2014 Buick LaCrosse Owner Comments

problem #10

Jun 172022

LaCrosse

  • miles

A D V E R T I S E M E N T S

Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.

- Calumet City, IL, USA

problem #9

Aug 162021

LaCrosse

  • 40,000 miles
The contact owns a 2014 Buick LaCrosse. The contact stated while driving approximately 55 mph, the power steering suddenly failed, and the steering wheel became very difficult to turn in either direction. During the failure, the power steering warning message had displayed. The vehicle was towed to an independent mechanic who reprogrammed the power steering module however, the failure recurred. The vehicle was then towed to the local dealer who reprogrammed the power steering module again however, the failure persisted. The contact was then advised that the power steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Engelwood, NJ, USA

problem #8

Jan 032021

LaCrosse 6-cyl

  • Automatic transmission
  • 49,660 miles
The contact owns a 2014 Buick Lacrosse. The contact stated that while driving 70-75 mph, the steering wheel popped up to the dashboard and became inoperable, however, the contact was able to exit the highway. The power steering assist service message was displayed. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the power steering housing and power steering gear needed to be replaced. The contact mentioned that she was concerned about driving the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 49,660. Consumer stated steering wheel wouldn't move.

- West Lafayette, IN, USA

problem #7

Jan 212021

LaCrosse

  • miles

A D V E R T I S E M E N T S

Our steering went out on Interstate 65 while traveling about 70 miles per hour. We were near an exit and I was able to pump my brakes and get off without causing an accident that could have caused a multiple pile-up, injuries and potential deaths. The problem was diagnosed and repaired by a GM Dealership. The car was towed directly for repair-€"no manufacturer (other than GM repair), police or insurance representative was involved. A message saying -€œPower steering assist needs service-€ appeared on the dash 5 to 8 seconds before the steering went out.

- West Lafayette, IN, USA

problem #6

Oct 262020

LaCrosse

  • 58,531 miles
Power steering went out while on the freeway, check power steering light came on.

- Oakland, CA, USA

problem #5

May 172020

LaCrosse 6-cyl

  • 110,000 miles
While driving to work going approximately 55mph in my 2014 Buick Lacrosse I lost all power steering. The stabilatrac indicator came along with a service ABS brake light. I was not able to set cruise control as well. I was able to make it to work and had to have the vehicle towed for safety reasons.

- Columbiaville, MI, USA

problem #4

Dec 202019

LaCrosse

  • 42,500 miles

A D V E R T I S E M E N T S

I was on the highway on the interior lane at 75 mph when all the sudden I got a audible and visual alarm indicating steering failure. I then got the same for stabiltrak failure. The steering assist was obviously gone immediately and the car started floating back and forth. I had my wife and 92 year old mother-in -law with me and it was misting heavily so I carefully continued to drive at a reduced speed. I took the car in and they said the steering was not getting electricity. Also, they said the passenger side rear wheel sensor went out which caused the back and forth motion. The car dealership wants to charge me $3400 for the repairs. I see that there were recalls on other GM products for the steering on similar models I.e. Cadillac etc. I found several instances online for Buick Lacrosse but for some reason not all were reported. I bought this certified vehicle May 2018 with 19,520 mi. Which is at around 42,500 mi. Now. I am very concerned about the safety of this product in the future and would like for N.H.T.S.a to take another look at this steering issue and why these two issues with the sensor and the steering occurring at the same time.

- Round Rock, TX, USA

problem #3

Sep 182018

LaCrosse

  • 61,000 miles
The contact owns a 2014 Buick Lacrosse. While the contact's wife was backing out of the driveway, the steering seized, and the ABS and service steering warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. The VIN was unknown.

- Roebuck, SC, USA

problem #2

Apr 172017

LaCrosse

  • 130,000 miles
My wife was driving our 2014 Buick Lacrosse on the interstate at ~65 mph when the electrical power steering suddenly quit working- almost causing her to crash. A service power steering and service stabilitrak message is now displayed in the information center. A ABS and traction control light is also now on.

- Jackson, MS, USA

problem #1

Dec 232015

LaCrosse

  • miles
Bought car new. Original Goodyear Eagle LS2 tires with 5 belted radial including 2 steel belts. 3000 miles on car. Proper inflation. Speed 40 mph state road divided highway night, not turning. Heard rumbling high pitch sounds which I first thought was transmission, but was anti skid/ABS computer assisted braking. Car pulled sharply right, instrument panel showed right tire -0- psi. Complete tire failure sidewall & smoking. Tire material was totally disintegrated. Towed by aaa. GM dealership is assessing damage. Marked P235/50R18 97H 0216640.

- Plantation, FL, USA

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