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NHTSA — Electrical System: Instrument Panel Problems

2007 Buick Lucerne (Page 1 of 2)

8.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,804 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Buick Lucerne accessories - interior problems

accessories - interior problem

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2007 Buick Lucerne Owner Comments (Page 1 of 2)

problem #22

Mar 012009

Lucerne

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Buick Lucerne. The contact could not see the instrument panel gauges due to poor lighting. As a result, he could not determine how fast he was driving or read the other gauges. The dealer and manufacturer could not assist, but stated that the vehicle was designed in that manner. The current and failure mileages were 30,000. Updated 03/17/09. The consumer was unable to read the instrument panel during the daytime. Updated 03/17/09.

- New Carrollton, MD, USA

problem #21

Sep 012008

Lucerne

  • miles
2007 Buick Lucerne lighting system on the dashboard becomes invisible at different times. The consumer stated the dashboard cluster was modified, but it did not help.

- Madison, WI, USA

problem #20

Feb 012008

Lucerne

  • miles
2007 Buick Lucerne instrument panel not visible in daylight. Consumer states that the speedometer cannot be seen at all because of bad illumination. Consumer states he has to look away from the road for 4 to 6 seconds to guess the speed.

- Kalamazoo, MI, USA

problem #19

Sep 112007

Lucerne 6-cyl

  • Automatic transmission
  • 232 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Buick Lucerne. When the vehicle is in a dark area, the instrument panel illuminates. When the vehicle is in a well lit area, the speedometer, odometer, and gear shift gauges are displayed. The contact took the vehicle to the dealer and they stated that it was a manufacturer defect. The manufacturer informed the dealer to replace the entire cluster. The dealer performed the repair, but the failure still exists. A police report was filed. The current mileage was 1,200 and failure mileage was 232.

- Akron, OH, USA

problem #18

Nov 012007

Lucerne 8-cyl

  • Automatic transmission
  • 28,600 miles
The contact owns a 2007 Buick Lucerne. While driving at any speeds during the day, the speedometer and fuel gauge cannot be read. The dealer acknowledged the failure. The VIN was unknown. The current mileage was 28,600 and failure mileage was 29,000. The consumer stated the instrument panel can not be read in the daylight and was poorly illuminated. Updated 11/26/07

- N. Berwick, ME, USA

problem #17

Oct 112007

(reported on)

Lucerne

  • miles
2007 Buick Lucerne instrument panel cannot not be read during the daylight. Customer states the instrument panel does not illuminate all the way to see the instrument panel especially the speedometer.

- Glenview, IL, USA

problem #16

Sep 012007

Lucerne

  • miles

A D V E R T I S E M E N T S

2007 Buick Lucerne instrument panel can not be seen in the daylight. Customer states that the dealer said the vehicle was working to GMC specifications. The consumer stated the instrument panel faded to black and was virtually unreadable. The speedometer was difficult to see. The message board below the speed indicator faded in and out with the compass indicator being visible most of the time, and the fuel gauge was impossible to read.

- Inverness, FL, USA

problem #15

Mar 222007

Lucerne 6-cyl

  • Automatic transmission
  • 1,000 miles
The contact owns a 2007 Buick Lucerne. The contact stated that the instrument panel gauges were not visible in the daytime. He took the vehicle to the dealer on two occasions, but the failure was not corrected. The contact was pulled over by the police and ticketed because he could not determine how fast he was driving. The current mileage was 11,000 and failure mileage was 1,000. Updated 10/18/07

- Sarasota, FL, USA

problem #14

Sep 132007

(reported on)

Lucerne

  • miles
2007 Buick Lucerne instrument panel is hard to read in bright sunlight. Customer states when it is really bright outside it is hard to read the speedometer. Customer states that the problem makes it difficult to set the cruise control.

- Decatur, IL, USA

problem #13

Apr 022007

Lucerne 6-cyl

  • Automatic transmission
  • 10 miles
The digital odometer and radio gauge readouts are pitch dark and are impossible to read when the auto-headlamps are turned on during daylight, such as right after exiting a garage, a tunnel, parking structure, etc. Warning messages are also displayed through the same readout area.

- Tustin, CA, USA

problem #12

Aug 232007

(reported on)

Lucerne

  • miles

A D V E R T I S E M E N T S

2007 design flaw with instrument panel cluster customer states that the panel is hard to read in the daylight** the problem was researched and the fix was to replace the instrument panel cluster due to insufficient color contrast in the ipc display.

- Short Hills, NJ, USA

problem #11

May 302007

Lucerne 6-cyl

  • Automatic transmission
  • 10 miles
The dash gauges are hard to see. Fuel gage & temp are the worst. The manuel pg 171 states "turn the light switch to auto, the headlights will lite at normal brightness & parking lamps & instrument panel lights will also light. Panel lights do not light during the day gauges are almost impossible to see. Then put sun glasses on makes it even worst. Early in am & around dusk just cannot see them at all. Dealer told me in order to turn on instrument panel lights switch must be at (headlamps position). I feel that since Buick placed the gauges in that position then there should be some way to see them I/E backlight. Please advise. Is Buick aware of this problem & what are their plans?

- Salisbury, MD, USA

problem #10

May 102007

Lucerne 6-cyl

  • Automatic transmission
  • 10 miles
The contact owns a 2007 Buick Lucerne. While driving on the highway, the contact was unable to read the instrument panel gauges. The panel can only be read at night. He took the vehicle to the dealer who stated that the vehicle was designed in that manner. The current mileage is 2,000 and failure mileage was 10. Updated 08/27/07 updated 09/18/07

- Towson, MD, USA

problem #9

Jan 182007

Lucerne 4WD 6-cyl

  • Automatic transmission
  • 200 miles
The contact owns a 2007 Buick Lucerne. The contact stated that the vehicle's dashboard is designed poorly. He is unable to read the speedometer and all the other instrument panel indicators. The dealer changed the lights, but the failure persists. The engine size was unknown. The current mileage is 3,000 and failure mileage was 200.

- Apopka, FL, USA

problem #8

Jan 012007

Lucerne

  • Automatic transmission
  • 300 miles
The contact owns a 2007 Buick Lucerne. The contact stated that she is unable to see the speedometer and fuel gauge when driving in sunlight. The unit was previously replaced, but the failure persists. The mechanics who performed the repair suggested that she tint the windows or place a shield over the glass. The contact feels that will not resolve the failure. The vehicle was purchased four months ago. She filed a complaint six weeks ago with the manufacturer, but nothing is being done. The engine size and # of cylinders were unknown. The current mileage is 6,000 and failure mileage was 300.

- Pestercity , OK, USA

problem #7

Apr 032007

Lucerne

  • Automatic transmission
  • 70 miles
- the contact owns a 2007 Buick Lucerne. There is no back lighting for the dashboard during the day, and one cannot see the speedometer nor the gas gauge. This happens whenever there is a sunny and very nice day, too many times to count. The failure mileage was 70, and the current mileage was 1400.

- Warren, OH, USA

problem #6

Mar 012007

Lucerne

  • miles
Buick Lucerne customer states that the dash is to difficult to read in the daylight* the consumer stated the instrument panel is recessed deeply. The panel showing the miles per hour is dark colrored, with a dark background, and a dark red needle, which is the same on the engine temperature and fuel level indicators. Updated

- Georgetown, TX, USA

problem #5

Mar 012007

Lucerne

  • miles
2007 Buick Lucerne cxl customer has concerns with safety factors** the instrument panel is deeply recessed. The panel showing the miles per hour is dark colored with a dark background, and a dark red needle, which is the same for the engine temperature and fuel level indicators. During the day light hours, the light shining on the miles per hour does not shine on these areas and it is very difficult to read. The consumer was told there was no way to make the panel lights stay on all the time.

- Georgetown, TX, USA

problem #4

Dec 282006

Lucerne

  • 20 miles
During daylight driving, instrument panel can not be seen due to shadows and no lighting. This includes the speedometer, so that car speed is questionable. Dealer and GM technical center have been unable to correct problem.

- Hendersonville, NC, USA

problem #3

Jan 012007

Lucerne 6-cyl

  • Automatic transmission
  • 0 miles
- the contact stated that while driving his 2007 Buick Lucerne in daylight, the dashboard interior instrument panel is not illuminating properly. In the daytime the contact can barely see the speedometer, fuel or temperature gauge. The contact has taking it to the dealership and they stated that they don't have a remedy to repair failure; they are hoping to get more information from the manufacture. Updated 02/22/07.

- Osceola, IN, USA

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