2008 Buick Lucerne. Consumer writes seeking reimbursement for vehicle repairs. The consumer requested to be reimbursed for repairs to the rear electrical center. The vehicle exceeded the mileage parameters.

- Clifton Park, NY, USA

Twice in the last twelve months there has been a short in the tail light assembly resulting in my battery getting drained. I could not get to my tools in the trunk because I could not get the electrical system to open the trunk and I could not open it manually. The short has been due to an electrical wire being pinched between a washer and the frame when the tail light assembly was replaced after a bulb was replaced. It caused my car to die while running.

- Springfield, MO, USA

Fule pump relay fuse box cought fire

- Nashua, IA, USA

My car shut off will not start with key in the ignition, and when started with the keyless remote it still will not move and car will not come out of park. The whole entire ignition system is locked up. I tried my spare key the car has shut down and it had to be towed home. The car was stationary.

- Rancho Cucamonga, CA, USA

Experienced a crank no start on my 2008 Buick Lucerne, did some research to find this make/model/year has a long history of issues with the rear electrical center due to the placement under the back seat. The fuel pump relay fuse was extremely burnt and noticed the fuse box was melted near the relay fuse. Brought my car to the local Buick dealership and they notified me a 10 year "special coverage" was available on this car but I was never notified of the issue. I am the 2nd owner of this vehicle. Ended up having to pay for an entire new rear electrical center and the labor to replace it (~$700). I called GM customer service and they said they wouldn't be able to do anything about it. If the electrical box is being burned and it's directly under a seat I fear this is a major safety concern. I believe this should have warranted a recall and it absolutely should be required for GM to notify the current owner of the vehicle for this issue.

- Minnetonka, MN, USA

Car wouldn't start checked fuse panel and fuel pump relay terminal is melted upon further research this is a common occurrence in the 2008-2011 Buick Lucerne models caused by the panel being directly under the rear seat bracket. Bracket applies pressure to panel lid which intern pushes and applies pressure to fuel pump relay GM recommends replacing relay with low profile style relay and cutting seat brackets. If this is such a know issue and GM recommends these modifications why is this not a safety recall? if the terminal is melting and burning like that this could cause a fire directly under a foam seat in the rear of a car and in my case directly under my children's car seats!!!!!!!!! I have to replace the entire fuse panel due to the melted contacts with estimate repair costs of over $300 for something that could be prevented by GM doing the right thing and fixing their problem!

- Osceola, IN, USA

I received a notice from Buick on Friday, Jan 18, 2019 stating that the rear seat bracket may be contacting the rear electrical center (rec) which causes an smokey odor in the vehicle. Reimbursement is eligible if you have it repaired but I'm not eligible for a recall or the funds because my car was originally delivered July 2008. I bought it with only 24,000 original miles on it in June 2017. I have never been notified by Buick about this situation. All this time we thought that the previous owner was a smoker. Something has obviously burned or is burning in the car. Due to the superior condition of this vehicle and the service records showing we have well maintained it, we are requesting assistance to get this repair completed at no charge by the Buick corporation. When contacting the Buick corporation on Monday, Jan 21, 2019, they said that because of the original delivery age and it's about 6 months past eligibility, that they won't assist. I find it ironic that I was not notified of this situation before January 2019 and have been the car's second owner since June 2017. Buick has known about this problem but has done nothing about it.

- Maumee, OH, USA

"takata recall"relay to fuel pump in fuse box under drivers side rear seat. Keeps melting (relay and fuse box) leaving an electrical fire smell in car. This is the 2nd box and fuel pump to be replaceed in less than 2 years.

- Bradenton, FL, USA

My battery is located under the back seat and caught flames yesterday with my small children in the back. I dont understand why U would put a battery under a passenger seat where people sit on top of with fabric

- Salt Lake City, UT, USA

The contact owned a 2008 Buick Lucerne. After starting the vehicle, an electrical surge occurred and the driver noticed smoke under the hood. After opening the hood, flames appeared from the engine compartment. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and towed away. The cause of the failure was not determined. The manufacturer was not notified of the failure. The local dealer was not notified. The failure mileage was 170,000.

- Lansing, MI, USA

Automatic door locks on various doors have failed repeatedly. This problem has required entire replacement of the door lock/latch assembly's which is quite expensive. Failure of door locks is sometimes not immediately noticeable since it is intermittent at first, until it does not work at all. Children or persons could fall out of car as result of failed locks that you think are locked but they are not. You rely on the door locks to keep everyone safe from accidentally opening the doors.

- West Covina, CA, USA

Buick Lucerne electrical problems - onstar suspected. I 'm not sure that this is or isn't a safety problem, but after complaining to Buick I was advised by them to file a claim(?) with you. About a month to 6 weeks after an in-town accident (10/22/16) that was repaired immaculately by the local GM dealer, the car sat in a park and fly lot for about 5 days while we had gone visiting out East. When we got back the car was dead as a stone. After a triple a call we got home and immediately got a new battery (12/20/16), even though I was surprised that it had gone dead because there was no warning (slow starting, etc). However, in the next 6 months or so, two more new ones went dead (2nd 1/3/17, 3rd 3/13/17) and were replace by the dealer at no charge. However, in the next year or so, not only did the onstar go dead, the brakes lights quit and was replaced, the cruise control quit, the stabiltrak quit, (and both were replaced). My insurance company - american family - informed me that the accident is not the cause of the problems. So finally I took it to another shop cas (complete auto service - austin) that does the city's police cars, and they ran a diagnostic on it and even though the onstar has quit working, by removing the fuse in it that 'seems' - after spending over $1300 and still not replacing the onstar for another $650, - to have solved the problem. At least so far.

- Austin, MN, USA

Was driving and vehicle started to stutter, hesitate, then total loss of steering brakes didn't work properly. We were on an over pass during rush hour traffic busy intersection. Finally after about 1 hr we made it to autozone limp mode all the way. Purchased coils X 3, coil ignition module, spark plug wires, spark plugs, camshaft sensor, crankshaft sensor. Then find out it was only a freaking fuse under seat that was burnt and melting away. Not very happy. GM should be held accountable for knowing about this and not offering to fix it.

- Fayetteville, OH, USA

The contact owns a 2008 Buick Lucerne. While the key was placed in the ignition, the contact attempted to start the vehicle, but it failed to crank. The vehicle was towed to burns Ford Inc. (188 N broadway ave, burns, or 97720 (541) 573-6014) where it was diagnosed that the relay that goes to the fuel pump had melted and the relay needed to be replaced. There was no fire. The vehicle was repaired. The manufacturer was notified of the failure and confirmed that no recall was associated with the VIN. The approximate failure mileage was 68,000. Carfax cannot process VIN updated 7/26/18

- Nampa, ID, USA

My Buick has been constantly breaking down and every mechanic has told me the same problem. It is the fuel pump and the fuse box under the seat. I never thought that I would have any problems since buying this car in 2016. But, I have had numerous problems and all I see are recalls on my Buick. Everytime I call in to complain and ask about the recall its always something new and that you guys can't do anything. This was my first purchase for my 21st birthday and I never want a Buick ever again. If there is someone that could help me regarding my fuel pump and fuse box please contact me and maybe you could do better and send me the parts to fix my car. This is ridiculous and I hope someone could contact me right away.

- North Las Vegas, NV, USA

The contact owns a 2008 Buick Lucerne. On several occasions, the fuel pump relay overheated and melted. Upon inspection, the contact became aware that the fuse/relay enclosure melted. The contact's husband was able to replace the fuse/relay enclosure, but the failure recurred. Neither the dealer nor the manufacturer were contacted. The vehicle was not repaired. The approximate failure mileage was 137,000. The VIN was not available.

- Mc. Connelsville, OH, USA

The contact owns a 2008 Buick Lucerne. The contact stated that the electronic control panel and a fuse box internally failed with a wires melted and the contact was uncertain as to what caused the failure. The vehicle was towed to a repair shop and an independent mechanic inspected, diagnosed and repaired the vehicle. The repairs were unknown and the contact was uncertain if the part may fail again. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.

- Harris, MN, USA

The car was parked and would not start had it towed to a repair shop. The repair shop found the fuel relay had over heated and melted the fuse panel under the back seat. I did some research online and found on repair pal that 105 other people had the same problems. Ebay seller has sold 1264 fuse boxes like this another ebay seller sold 275 fuse blocks for Buick and GM cars. Did some more research found problems back to 1996 2006-2011 Buick Lucerne's had issues.

- Winchester, VA, USA

Lost power while driving 65 mph on highway which caused power steering and brakes to become hard to use. I took it to mechanic and found that the fuel pump relay had over heated causing the fuel pump to stop. I looked on recalls on the internet and saw where this has become a common problem with these cars and that General Motors refuses to issue a recall. This is a very danervous condition and needs to be corrected.

- Chidester, AR, USA

Fuel pump repaced 2015, 54000 mileage, then fuse box melted 1-04-2017 74000 mileage and was stranded. Found out these two problems tied together from other compaints.no recalls or any reimbursement. With this many complaint issues I feel something should come our way for owning a biuck which I grew up being told you can't go wrong with a Buick... not right. $ 1300 later still waiting!

- Warren, OH, USA