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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Buick Lucerne fuel system problems

fuel system problem

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2010 Buick Lucerne Owner Comments

problem #4

Jun 232016


  • 77,000 miles


The car cranks but does not start. I have had the car into the dealer 3 times and purchased spare relays and spare fuse box. Car became very unreliable...never knew when it was going to start. I replaced fuel pump relays 8 times until my third (and hope final) visit to dealer. Total bill so far about us$1700. 1st visit (Sep 15 2015)- they replaced fuel pump and relay. Car ran until..... 2nd visit (Dec 01 2015) - they replaced fuse box with used because GM did not have any new ones at any warehouse!!! they read bulletin 15-na-051 that referred to fuel pump relay problems due to rear seat clip and modified seat clip so it no longer protruded into fuse box cover. After this visit relay was fried upon starting about 5 times until..... Jun 22 2016 - visited dealer (after phone calls not answered) to discuss repeated problem and possible causes with service manager - found a deep mark in fuse box cover - indicated that used fuse box I had been in contact with av seat clip... 3rd visit ( Jun 23 2016) - they checked wiring between fuse box and fuel pump carefully at my request and replaced the used fuse box with new one. So far after 10 starts it still works and I am a little bit more confident that we have found the problem (damaged fuse box terminal due to seat clip?), but only time will tell. GM's lack of interest in this problem is disgusting...I have read over 60 complaints for this car from 2006-2011 models and no doubt this is a small sample. It is the most common complaint for the Lucerne on complaint websites. The bulletin re the seat clip (an easy diy fix) is not available publicly. This would save much frustration and dollars. -- despite the fact that this was a common and serious problem with this car, GM did not stock new replacement fuse boxes.

- Point Roberts, WA, USA

problem #3

Sep 132015


  • 62,000 miles
When to start vehicle on the above date and it would not turn over, the day before while I was driving I smell something burning and today it does not start. Reading about problem and complaint on the internet I realize that this is a common problem with the vehicle years 2006 until 2011. It seems there needs to be a recall on these vehicle, because a fire hazard could happen and the vehicle can catch fire while driving or stopped.

- Sterling Heights, MI, USA

problem #2

Aug 232015


  • 76,800 miles
The contact owns a 2010 Buick Lucerne. The contact received notification of NHTSA campaign number: 14V355000 (electrical system). In addition, the contact, who was a certified auto engineer, stated that the relay for the fuel pump heated up and melted, causing the fuel pump to stop functioning. The contact replaced the relay, but the failure recurred several times. The manufacturer was notified of the failure. The failure mileage was 76,800.

- Canton, MI, USA

problem #1

Dec 162014

Lucerne 6-cyl

  • 47,948 miles
Had car towed to dealership on 12/17/14. Car not starting and stalling. Had battery replaced and next day car would not start again. Stalled and making noise under hood and in rear by battery. Took back to dealership and they stated could not replicate problem therefore no solution to be found. Told car was ready after waiting approx. 4 hrs. For them to try and replicate car shutting down. It just kept turning over. Car once again shut off and would not start. Left car and they told me fuel pump module was melted and needed replacement. Also rear fuse block was melted and terminals in fuse block connectors overheated/spread apart. Replaced fuel pump module and rear fuse block and repaired wiring in fuse block connector. This is a rather serious problem on a 2010 with approx. 47,800 miles. Very dangerous for it could have caused a crash or fire in the car.

- Mcdonough, GA, USA

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