10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,923 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Park Avenue engine problems

engine problem

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2002 Buick Park Avenue Owner Comments

problem #3

Nov 292011

Park Avenue 6-cyl

  • 144,000 miles

A D V E R T I S E M E N T S

Drove 2.5 miles from store, parked in driveway, went in house, 3mins later heard explosion, car engine in flames, burned for 20 mins until fire dept extinguished.

- Pinson, AL, USA

problem #2

Mar 102006

Park Avenue 6-cyl

  • Automatic transmission
  • 29,884 miles
: the contact stated while driving at various speeds or at an idle, knocking noises came from the engine compartment. The vehicle was taken to an independent repair shop for inspection. The mechanic determined the engine motor mounts were worn and needed to be replaced. The engine motor mounts were replaced by the independent repair shop.

- Park Ridge, IL, USA

problem #1

Aug 152002

Park Avenue

  • Automatic transmission
  • 2,886 miles
There were three systems that had problems, but one of the systems, the door locking system, seems to have cured itself. The other two problems, that of the A/C and the seat memory systems, began to show up as soon as we started driving the car after purchase. The first time that I registered those problems with the dealership, the car had been driven 2886 miles. We purchased the car on July 24, 2002. I spoke to the service manager at least once before taking the car into the dealership on Sept. 11, 2002. Air conditioning: After car sits in hot sun for 2 hrs or more, A/C refuses to come on. Auto light is illuminated. Blower does not come on and floor is shown on display screen. Compressor does run. Attempts to make run will sometimes get system operative. Seat memory: After doors unlocked with key pad, driver selects his or her seat memory button. Seat moves forward. When ignition switch is selected to on and before engine is started, seat will move to exit position. This condition intermittent--probably one time in 50 tries. Dealer cannot duplicate either problem and refused to replace any components. Better business bureau has been contacted and we are in arbitration at this moment. We may press for a GM re-purchase of the car. We have given dealer one more chance to find and fix the problems. We like the car very much and want to keep it if GM will fix the problems. Their stone wall approach is not acceptible.

- Bumpass, Va, VA, USA

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