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10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
143,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Buick Park Avenue electrical problems

electrical problem

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2004 Buick Park Avenue Owner Comments

problem #2

Feb 142014

Park Avenue 6-cyl

  • 219,000 miles

A D V E R T I S E M E N T S

The afternoon of February 14 my wife and I were driving from Indiana on I-70 East towards dayton, Ohio. As we were driving we noticed how the snow storm we thought we were leaving behind in Indiana seemed to be ever with us. About 3 P.M. in the afternoon I, the driver, smelled a faint electrical odor. Having had that experience before with no consequence I thought I might just be mistaken or smelled the odor from another car. About the same time, I can't remember whether it was just before or just after this, the service engine soon light illuminated which it has done intermittently in the recent past with no consequence. Just a few minutes later, however, the radio ceased to operate. Since our am capability had vanished almost a year ago, we both took note of this obvious interruption. For the next few moments we were distracted by not having radio, but fiddled with the dial, and soon had a signal return for just a brief moment then it went silent again. At about that same moment I again detected a whiff of electrical odor. Earlier, since the rear window was free of snow, I had turned off the defroster. But, scanning the mirrors, I was surprised to discover a tiny flame in the rear window. On the driver's side of the car, and in the upper corner of the rear window, there was a cigarette lighter size flame. Obviously amazed and surprised, I told my wife what I saw and quickly began to decelerate so I could pull over. After stopping and opening the passenger door on the driver's side, I swatted instinctively at the flame with my left hand, hoping that such a motion would douse the flame. That only succeeded in injuring my hand in what later turned out to be a 2nd degree burn. The car was eventually consumed by fire except the front fenders & tires - totalled Buick did not attend to my case because I no longer owned the car when I called them {case # 711288559106].

- Noblesville, IN, USA

problem #1

Mar 102012

Park Avenue 6-cyl

  • 67,501 miles
Had the rear window defogger on while driving home at 45 mph which is just a 15 minute ride and when I pulled in my driveway, smoke was filing the cabin of the car. I popped the hood and looked for damage and did not find any. Closed the hood and notice the rear (driver side) passenger seat on fire. I ran in the house and got the fire extinguisher and put out the fire. Unfortunately the insurer deemed the car a total loss due to extensive fire damage.

- Kissimmee, FL, USA

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