The contact owns a 2002 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Eunice, LA, USA

The contact owns a 2002 Buick Regal. The contact stated that while driving at approximately 5 mph, smoke emitted from underneath the hood. There was no flames visible. The vehicle was taken to the dealer, who informed that engine oil leaked onto the exhaust manifold and other areas in the engine. The VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 79,000. VIN tool confirms parts not available. The VIN was unavailable. Updated 03/15/16

- Newark, CA, USA

The contact owns a 2002 Buick Regal. The contact stated that after the vehicle was parked, smoke emitted from the engine compartment without warning. After inspecting the vehicle, the contact noticed that the engine was engulfed in flames. The contact extinguished the fire. No injuries were reported. The vehicle was inspected and repaired by an independent mechanic. The manufacturer was made aware of the failure and failed to provide any assistance under NHTSA campaign number: 15V701000 (engine and engine cooling) due to the vehicle being previously repaired by an independent mechanic. The failure mileage was 140,000.

- San Bernandino, CA, USA

The contact owns a 2002 Buick Regal. While driving various speeds, smoke emitted from under the hood of the vehicle. While the vehicle was parked, the contact witnessed engine oil dripping onto the exhaust manifold. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 136,000.

- Greensburg, IN, USA

The contact owned a 2002 Buick Regal. The contact stated that while the vehicle was parked, the vehicle caught on fire near the engine. The contact was able to extinguish the fire. No police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and the VIN was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The approximate failure mileage was 149,000.

- Blloomsburg, PA, USA

The contact owns a 2002 Buick Regal. The contact stated that there was a progressing leak of oil and fumes associated with the engine. The contact notified the dealer more than once and they were not able to provide a remedy to prevent the condition. The contact noticed strong oil and fuel fumes on the exterior and interior of the vehicle. The contact later received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The contact called more than one dealer and they were unable to supply the part within a reasonable time frame to receive the recall remedy. The manufacturer was also unable to provide a reasonable time frame for when the part would be available. The failure mileage was not available. VIN tool confirms parts not available.

- Clarence Center, NY, USA

The contact owns a 2002 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Peru, IN, USA

The contact owns a 2002 Buick Regal. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16; updated 05/11/18

- Baltimore, MD, USA

The contact owns a 2002 Buick Regal. While driving at various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to an independent mechanic. The technician stated that the vehicle was performing up to standards. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.

- Brunswick, OH, USA

The contact owns a 2002 Buick Regal. The contact stated that while driving at approximately 10 mph, a strong burning smell emitted in and around the vehicle. Upon inspecting the vehicle, the contact noticed that a fire had started on the engine compartment which spread and engulfed the vehicle. The contact did not sustain any injuries. A police and fire department reports were filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000.

- Jamesville , NY, USA

Eastbound floating bridge road St joe county Michigan swerved to miss small animal exited right side of road struck a tree driver taken to hospital cdr system indicated that the driver (me) was not wearing a seat belt I was! air bags did not deploy driver sustained smashed right shoulder and ankle. Ambulance 4 surgeries more coming reha center for 3 weeks and then outpatient rehab still recovering at home previous accident 12/2012 driver hit a lamp post in kalamazoo parking lot damage in same area front.speed 15-20 bumper and frame damage (no police report) (no injuries) GM dealership (paw paw Michigan that repaired thought it was strange that air bags did not deploy for the amount of damage.

- Marcellus, MI, USA

In Dec of 2012, my alternator belt broke, so I had my Buick towed to a mechanic I have been using for this vehicle. I was driving my car afterwards about 2 weeks and the low windshield fluid light came on, ...so I lifted the hood and I find my oil cap smoldering and my spark plug wires charred.....even though I took this to the dealership for the recall...the recall didn't address a mechanic changing the wire routing of the car. The issue is oil leaking to the heat shield and catching on fire....not where the spark plugs were situated. I replaced the valve gasket and plugs/wires.

- Columbia, TN, USA