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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,015 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac ATS engine problems

engine problem

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2013 Cadillac ATS Owner Comments (Page 1 of 2)

problem #34

Feb 102016


  • 29,081 miles


Driving on 71 in columbus oh to mansfield oh going 70 mph on highway and at ex 173 started snowing heavy, traffic came to hault at 10 mph, had.09 miles to exit, got to exit made a right off exit started up a hill in snow at 30 mph and before making it up the hill the car stopped in middle of one lane rd. And display power steering... called 911 three times, waited outside in snow for hr and half for them to tow car to bill harris auto 419-289-2000 in ashland oh five mi down rd. Next day they couldnt duplicate the problem so they couldnt fix it. I told them I dont feel safe in car and that I could have died if going any faster, it stopped without any warning. He said he would give me $10 thous towards another vehicle when car is worth $20,500. In my excellent shape. I said why is it only worth that, he said becuase I said it wasnt safe to drive and that he couldnt sell a car if it wasnt safe. This isnt my fault for the power steering to go out, there are 15 complaints online at www.2013atscadillacpowersteeringproblems. why isnt there a recall? I want something done about this, I have escalated claim togm and want GM to do a repurchase or a buy back. I shouldnt feel danger when I get in my car. Lisa guy please contact me at 330-553-9804 address is 14 wooley park P.O. Box 71 ashley oh 43003-0071

- Ashley, OH, USA

problem #33

Dec 092015


  • 38,000 miles
Engine idles roughly. I have only used premium gas during fillups. The dealership says it's because I'm not using top tier gas, which is ridiculous. How can an engine's fuel system be that sensitive because one gas is missing some detergents per count in comparison. My ECM needs to be reprogrammed to compensate for this. It seemed to start shaking after I got it back from the dealership that corrected a recall problem that dealt with airbag deployment. How do you push an ignorant manager to take care of this instead of blaming it on the gas?

- Indianapolis, IN, USA

problem #32

Feb 112015


  • 25,000 miles
Piston failure 2013 Ats required motor replacement.

- Muldrow, OK, USA

problem #31

Sep 182014


  • 6,536 miles


Transmission issues. Rattling under the chassis that sounds like someone grabs the drive shaft and shakes it when the clutch is pushed at slow speeds ie moving up at a stop sign, in traffic etc. Defective dual mass flywheel was found after the service department told me my claims were up to factory standards. After taking apart the transmission (at less that 10K miles) gears 1-4 were found to be defective as well. The vehicle still has shifting issues and a loud rattle. I road tested a 2015 manual Ats and it drove smooth with no rattles. I was told the 2015 would drive the same once it hit 10K miles like mine which is a ridiculous statement. Vehicle has also shut off while in traffic, and upon restarting the vehicle I no longer had an power steering. I do not feel safe in this vehicle for myself or my children. There are many reports of issues with the 2013-2014 manual Ats and records of GM buy backs. The service manager agrees there is an issue with the vehicle and recommended I call GM to initiate a buy back. But the service department insists this is factory standard and refuses to address the issues.

- Winchester, CA, USA

problem #30

Dec 192014


  • 18,571 miles
My wife was driving to her parents house going up a incline and the vehicle couldn't pull the hill slowed down to approx. 20mph bumped and shook as it went up the hill. When she got out of the car at her parents house you could smell something like burnt transmission or something. This has happened on two other occasions and the 1st instance Cadillac dealer said the computer to the transmission dumped its program and they went in and reprogrammed the transmission but it still does the same thing. I will be taking it back in after christmas. Hydroplaning is also a huge problem with this car. This car also doesn't like to stay in a lane at highway speeds. I feel this car isn't safe to drive and will be looking for an attorney to deem it as a lemon.

- Lebanon, MO, USA

problem #29

Sep 012014


  • 400 miles
Hello NHTSA officer, I'm a Cadillac 2013 Ats customer from china. Someday I find some customers say this car's engine leaks oil from forum. The detail please see I check my car that only run about 400km, it always has leaking. And about 90% customers from forum has the same problem. The all cars leaks part is same. Our 4S can't give the enough supports and we don't know if it has potential safety hazard. So please investigate it and give feedback. Thanks a lot! ps:these Ats import from us. Br, Ats customer

- Chendu, WA, USA

problem #28

Jun 022014


  • 16,500 miles


Since June 2013, the Cadillac Ats has been making a vibration feeling. The vibration is unknown, it has been to service twice. First I was suggested to try a different gas (premium gas). The problem continued to occur, so I switched back to regular gas. Then received a recall letter about the transmission shift and that problem was fixed. But I also asked service to drive vehicle around while in the shop to figure out the occurring vibration issue. Service told me all the Cadillac Ats's cars do the same thing and that thats how they were manufactured, but the problem continues. I don't want to insert a different gas type if the car is suppose to take regular unleaded. (I bought car because it is gas saver). As a customer I shouldn't have to change the gas and spend more than I already am monthly if the car is not running properly. Nor should I have to keep taking it in for recalls and paying for a car ($552 per month) if it was not manufactured correctly in the first place. I have the right to exchange my defected vehicle at the cost of General Motors.

- Corpus Christi, TX, USA

problem #27

Aug 082014

ATS 4-cyl

  • 28,184 miles
While about to turn left, after pulling out the car engine stalled, and shut down leaving me in the middle of the roadway while being approached by oncoming cars. The car immediately started up again afterwards. Additionally, while decelerating the car from 70 mph to a complete stop. Just prior to making a complete stop, the car began to stall, and again turned off. This time just after making a stop. I took the car to the Cadillac dealer. They are currently checking into the issue and allege this is not a common occurrence. This is a huge safety issue. I hope they find the problem. Historically the dealer has reprogrammed the ECM. The car has received all of its preventative maintenance at the same dealership named williamson Cadillac in South, Florida. The car has had rough idle since it was purchased, and I was told this was normal, and nothing to worry about each time this issue has been brought up to the dealerships service department. Moreover, I have been told the motor mounts are liquid motor mounts, and that the shaking is as a result of the vibration that occurs just after starting the car, but this is not true. The rough idle occurs all the time, and now it has progressed to complete engine stalling while turning or deceleration. The car in question has an automatic transmission, also it also jerked after it was placed into gear during the most recent situation / complaint.

- Miami, FL, USA

problem #26

Jul 212014

ATS 4-cyl

  • 8,300 miles
I own a 2013 Cadillac Ats 2.0T with manual transmission (6mt). My vehicle has stalled unexpectedly multiple times while it is being driven. Last time was at about 30mph while I was coming up to a light and it is scary, especially when people around you start beeping and yelling. When it happens, the vehicle has to be turned off then on again, so it isn't a quick thing. I took it to the dealership and they told me there is nothing wrong. I went online and there are multiple videos and complaints of the very issue. GM knows this is happening and they are not doing anything about it. This is just as bad as the ignition switch issue, and someone is going to get hurt (I almost did a few times). I have a case open with GM and I want my money back for this car. It has been in the shop at least 6 times in the year that I've had it.

- Los Angeles, CA, USA

problem #25

Apr 012013

ATS 6-cyl

  • 3,000 miles
The service engine soon, stabilitrak, and traction control lights continuously illuminate my dashboard. It has happened approximately 6 times. Each time the dealer has found basically nothing wrong, just replaced a spark plug each time, changed the oil, and cleared the codes. The car has stalled on multiple occasions. I was almost rear ended by someone because a light turned green and my car was stalled. Prior to it stalling it violently shakes, which is just a little bit more rough than the constant shaking it always does. Also recently it has been having trouble starting. Everything seems to be related and is getting worse. The dealer extended my warranty to almost 90,000 miles but I feel unsafe in this car because of all the problems that it has and all the new problems that keep coming up.

- Grayslake, IL, USA

problem #24

Apr 082014


  • 3,920 miles


The vehicle stalled while sitting in neutral, waiting at a red light. The air conditioning was running. The engine runs so quietly that from inside the vehicle I would not have been able to tell the engine had shut off if the A/C had not stopped blowing. I restarted the vehicle and an alert came on the dash screen stating: Service power steering, drive with care. I was approximately 3/4 of a mile from my home coming downhill on a quiet neighborhood street so I carefully drove the vehicle home and parked in the garage while I called the service department at my local Cadillac dealership. He told me the power steering is controlled by the electrical system may have glitched when I restarted the vehicle and not been activated. He said I could restart the vehicle after 30 seconds and the power steering should function properly again. He told me if there is an issue I can have GM tow the vehicle in, or if the power steering begins to function again I can drive it in to have it serviced. Once I restarted the vehicle the power steering was functioning properly. I will be having Cadillac look at the vehicle this afternoon.

- Temecula, CA, USA

problem #23

Mar 282013


  • 12,112 miles
2013 Cadillac Ats 6mt stalls when decelerating with an ensuing loss of power steering. Cadillac has come up with a software fix for this issue. Software written to protect the flywheel was modified to eliminate this problem.

- @Wellington, FL, USA

problem #22

Mar 122014

ATS 4-cyl

  • 6,320 miles
Hello, I have a 2013 Cadillac Ats 2.0T AWD and I have been having serious issues with the car stalling and idling roughly. It has stalled on my three times already since I got the car in October, and I have taken it in for service on two different occasions for that same issue. Each time they kept the car for three days to try and replicate the issue with no answers for me except "make sure you bring it in next time it happens". I no longer feel safe driving the car especially since the last time it happened I was driving 25mph in heavy traffic, and I narrowly avoided getting rear-ended.

- Keego Harbor, MI, USA

problem #21

Feb 242014


  • 11,000 miles
I have experienced an intermittent shudder/jerkiness in the past month while driving the vehicle at low speeds. Today, while slowing and turning into a parking lot, the engine shut off and I coasted the vehicle into a parking space and stopped. I turned on the ignition and the car started immediately. When I got home I searched the internet for issues and found this thread on the Cadillac forums of others with similar problems: I called my local dealer and spoke with [xxx] in the service department. He said that they are aware of the shudder at low speeds and have a fix for that problem. He said that they have not heard of the vehicle actually stalling. I told him that he could read about it on the forum above. He asked me to bring my vehicle into the dealership to have some transmission parts replaced. I am concerned that this might only resolve the jerking, but not the stalling, which is a major safety issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Coconut Creek, FL, USA

problem #20

May 302013


  • 500 miles
Car idles badly may come close to stalling at times. It shutters at warm up in cold weather. What is sad is GM well aware and will not fix it. I am stuck with it according to dealers I have visited.

- Boothwyn, PA, USA

problem #19

Jun 282013

ATS 4-cyl

  • 5,000 miles
When coasting to come to a stop the vehicle engine will stall. The vehicle either doesn't attempt to idle at all once the clutch has been depressed, or it seems to get to a lower RPM than normal (<500rpm) and then the engine just shuts off, very abruptly.

- Sterling Heights , MI, USA

problem #18

Aug 012013

ATS 4-cyl

  • 4,000 miles
Since buying this Cadillac Ats 2013, 2.0T rwd manual, vehicle new, the engine has stalled several times. The stalling occurs when the vehicle is idling in neutral (at stoplights, in traffic). The stalling happens in both warm and cold conditions. The stalling is not like normal manual transmission stalling where the vehicle lunges forward. The stalling is silent. You do not notice the vehicle has stalled until you put the car into gear and attempt to drive. The vehicle has been taken to a Cadillac dealership to inspect the issue (lindsay Cadillac of alexandria). The technicians were unable to reproduce the issue and there was no resolution. Approximate service date was 09/26/2013.

- Falls Church, VA, USA

problem #17

Apr 122013


  • 300 miles
While decelerating to make various turns or stop at an intersection the vehicle shuts off with no warning. Also the steering and brakes become hard. On one occasion while merging onto the highway it occurred again, almost causing me to crash into a vehicle then lose control.

- Miami, FL, USA

problem #16

Mar 252013


  • 500 miles
The 6-speed manual Ats has an issue with stalling, usually when coasting to a stop, and less frequently on initial acceleration. It is not due to poor release practice with the clutch. The car will die unexpectedly when coasting, which kills the electric power steering, which makes for an unsafe situation. This happens infrequently, and I don't really know what combination of things leads to the stall. I have changed the way I drive the car in order to minimize coasting or using the transmission for deceleration. This helps, but there are still times when I get surprised at an intersection by the car being dead when I'm ready to accelerate. It is a very quiet car, especially at idle, so if I'm watching traffic and not the dash, it can die and I don't know it until I hit the gas again.

- Weatherford, TX, USA

problem #15

Nov 292013

ATS 4-cyl

  • 3,000 miles
My vehicle is a 6-speed manual...twice now in the last month it has stalled at a complete stop even the clutch is fully depressed.

- San Diego, CA, USA

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