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10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
57,445 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2003 Cadillac CTS Owner Comments (Page 1 of 2)

problem #22

Mar 282016

CTS

  • 31,500 miles

A D V E R T I S E M E N T S

Passenger seat belt (female) assembly using a takata initiator (cylinder alongside the seat) for airbag deployment sensor failure. Dealer says parts in no longer made, no one makes aftermarket parts for the SRS, therefore no repair can be made and jeopardizes safety and omits the purpose of an SRS.

- Mesa, AZ, USA

problem #21

Feb 082015

CTS

  • 65,000 miles
The contact owns a 2003 Cadillac Cts. The contact stated that while driving at 35 mph, the vehicle stalled without any warning causing the contact to loose control and crashed into a house. The air bag did not deploy. The vehicle was deemed destroyed and was towed. The contact sustained strain pelvis bone and injuries to the wrist, and nose which required medical attention. A police report was filed. The manufacturer was notified of the failure. The failure mileage was 65,000.

- Davie, FL, USA

problem #20

Jan 072015

CTS 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2003 Cadillac Cts. While driving approximately 25 mph, the air bags deployed independently without the vehicle being involved in a crash. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 04/07/15 updated 6/25/2013

- Riverside, CA, USA

problem #19

Mar 012014

CTS

  • 127,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Cadillac Cts. The contact stated while driving approximately 50 mph, the engine stalled. As a result, another vehicle crashed into the rear of the vehicle pushing it off the road. The air bags failed to deploy. The contact sustained back injuries that required medical attention and the other driver sustained hip injuries that also required medical attention. A police report was filed. The vehicle was restarted. The vehicle was taken to an independent mechanic for diagnostic testing. The technician was unable to diagnose the failure. The vehicle was not repaired. The contact received a notification for NHTSA campaign id number: 14V394000 (electrical system). However, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.

- Marietta, GA, USA

problem #18

Aug 012014

CTS

  • 28,000 miles
The contact owns a 2003 Cadillac Cts. The contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the air bag module needed to be replaced. The vehicle was repaired. The contact also stated that while driving at 3 mph, the vehicle suddenly shut off due to the key fob making contact with the driver's knee. The vehicle was able to restart. The contact stated that NHTSA campaign number 14V394000 (electrical system) was previously performed. The manufacturer was not notified of the failure. The failure mileage was 28,000.

- Belleville, IL, USA

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problem #17

Feb 272014

CTS 6-cyl

  • Automatic transmission
  • 28,000 miles
The contact owns a 2003 Cadillac Cts. The contact stated the air bag light illuminated on the instrument panel. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The contact did not feel comfortable driving the vehicle. The contact took the vehicle to an independent mechanic who diagnosed that the air bag module would need to be replaced. The vehicle was repaired. The failure mileage was 28,000. Updated 11/24/14

- Belleville , IL, USA

problem #16

Oct 152014

CTS 6-cyl

  • 145,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 Cadillac Cts. While driving approximately 20 mph, the vehicle stalled without warning. The vehicle crashed into a tree and the air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 145,000. Updated 11/19/14

- Sarasota, FL, USA

problem #15

Aug 122013

CTS

  • miles
The contact owns a 2003 Cadillac Cts. While parked, the vehicle accelerated independently and crashed into a dumpster. The air bags failed to deploy. A police report was not filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Buffalo, NY, USA

problem #14

May 112014

CTS

  • 114,000 miles
The contact owns a 2003 Cadillac Cts. The contact stated that upon entering the vehicle, she discovered that the driver's side air bag had deployed and cracked the steering wheel. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was made aware of the failure. The failure and current mileage was 114,000.

- Bellevue, NE, USA

problem #13

Jan 122014

CTS 6-cyl

  • 69,000 miles
When driving it would engage to stability mode and also service stability.. however the car would get out of control and it would be as if you put you brakes on when you were in water... but no water and I hadn't put the brake until I had to.. because it went out of control for a quick (but more frequent) time...I took it in finally and asked if there were any recalls becausewhen I purchased it in 2003 new. I had to have the shaft bolt fixed... then I had to have the air bag serviced and they charged me for that another time. Then my seat motor went out. Etc. All within the 1st 5 years with low mileage too. So I've bee waiting to fix this since I am a widow and don't who to trust anymore... I was told this time it is leaking in the differential and that's why it runs rough and jolts when I put in gear...and the thermostat and 2 caps in front leaking... who knows.. but tomorrow they will call me with the amount it is going to cost... approx. 13 hours of work....

- Long Beach, CA, USA

problem #12

Dec 092013

CTS

  • 120,000 miles

A D V E R T I S E M E N T S

My girlfriend and I were going to a friends house to spend the night. At around 2am on 12/09/2013 as I was coming around a corner I hit a patch of ice and lost control of the car. My 2003 Cts slid across the oncoming lane of traffic and hit a tree stump on the opposite side of the road. The tree stump impacted the drivers side front tire, shattering the front wheel and tire the flipped the car onto the passenger side of the vehicle. My car was completely totaled and both me and my girlfriend were transported to the hospital. With all the damage and several types of impacts done to the Cadillac Cts not a single air bag was deployed. This seems very odd to me and im hoping somebody can shed some light on this for me.

- Coos Bay, OR, USA

problem #11

Mar 012013

CTS 6-cyl

  • 107,000 miles
Bought car for teenage daughter and the air bag light came on. Found out 2005-2007 had a recall for this issue. Cadillac refuses to acknowledge that this is a safety issue and should take responsibility for repairs. I am concerned that until parts come in my new driver is unprotected if in an accident.

- Aberdeen , NJ, USA

problem #10

Aug 112012

CTS 6-cyl

  • 116,000 miles
While starting to back out of my driveway the driver side air bag in headliner deployed.

- Willows , CA, USA

problem #9

May 082011

CTS 6-cyl

  • Automatic transmission
  • 102,000 miles
The contact owns a 2003 Cadillac Cts. The contact was driving approximately 55 mph when she attempted to avoid a crash by swerving. The contact crashed into the divider and the frontal land side air bags deployed only partially. In addition, the contact stated that there were holes in the air bags. The contact sustained injuries to the head and a police report was filed. The vehicle was towed from the scene and the insurance company deemed it as destroyed. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 102,000.

- Deatsville, AL, USA

problem #8

Oct 242010

CTS 6-cyl

  • 109,000 miles
Lost control of 2003 Cadillac Cts on the mass pike - hit the jersey barrier at 65 miles per hour, careened across three lanes of traffic and hit a tree. Car was declared a total loss. None of the airbags deployed.

- Boston, MA, USA

problem #7

Dec 132008

CTS

  • 30,000 miles
The contact owns a 2003 Cadillac Cts. The contact stated that in December 2009 while driving at a slow speed, she applied the brakes and they failed to operate. She had the brakes repaired at her expense. The contact was currently trying to get reimbursed because she believed recall 10V105000 (service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings).is related to the failure. The contact also stated that the plastic containment module for the air bags protruded outward and was a safety concern. The dealer stated that because the vehicle was no longer under warranty, T he contact would be responsible for repair costs. The radio only received one channel. In addition, the moon roof made a groaning noise and opened whenever the vehicle was turned off. The failure mileage was approximately 30,000. The current mileage was approximately 42,000.

- Trenton , NJ, USA

problem #6

Jan 012003

CTS 6-cyl

  • Automatic transmission
  • 2,000 miles
I am and have been experiencing numerous failures with my vehicle. I have contacted GM numerous times beginning approximately a few months after I purchased the vehicle to inform them that the vehicle is defective, only to be told my vehicle is out of warranty, so they refuse to fix it or give my one that is not defective. My vehicle is still defective to this date.

- Houston, TX, USA

problem #5

Jul 022006

CTS 6-cyl

  • Automatic transmission
  • 54,300 miles
: the contact stated that while starting the vehicle, the air bag light illuminated; along with the 'service air bag' message on the instrument panel. The vehicle was taken to a service dealer where the dealer was unable to determine the problem.

- Naples, FL, USA

problem #4

Dec 262004

CTS 5-cyl

  • Automatic transmission
  • miles
The consumer was involved in collision at 65 miles per hour due to bad weather and the air bags did not deploy upon impact. The owner will contact manufacturer.

- Canal Winchester, OH, USA

problem #3

Oct 012002

CTS 6-cyl

  • Automatic transmission
  • miles
Airbag defect on going for 2 years. I have been taking this car to the dealer over and over and no one can seem to fix the problem. Not to mention the other defects I have had to go to the dealer for.

- Los Angeles, CA, USA

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