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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
51,451 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac CTS electrical problems

electrical problem

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2004 Cadillac CTS Owner Comments (Page 1 of 2)

problem #29

May 262016

CTS

  • 130,000 miles

A D V E R T I S E M E N T S

Service theft system has came on randomly which would not let the car be moved out of park. Which also causes the key to not be removed from ignition. The car also has intermittent starts and can be jumped at the starter relay in the fuse panel. This all happened when the car was stationary. It makes the gas gauge and temperature gauge not work but speed and RPM do work.T he lights on the shitter do not work along with rc not functioning and theft symbol showing on instrument cluster also..

- Danube, MN, USA

problem #28

Jun 042016

CTS

  • 120,000 miles
Takata recall. The contact owns a 2004 Cadillac Cts. When the contact attempted to start the vehicle, it did not start. There was no warning indicator illuminated. The vehicle was towed to the contact's residence. The failure was not diagnosed and the manufacturer was not notified. Meanwhile, the contact received notification of NHTSA campaign numbers: 05V024000 (air bags), 10V105000 (service brakes, hydraulic), and 14V394000 (electrical system). The failure mileage was 120,000. Parts distribution disconnect.

- Hollis, NY, USA

problem #27

Oct 012015

CTS

  • 80,000 miles
Strong smell of gasoline leaking from fuel tank when filled over 3/4 tank and sending unit not operating properly with some noticeable hesitation, fuel gauge no longer reports correct amount of fuel in tank same issue as Cadillac Cts-V NHTSA campaign number: 14V542000, with the fuel pump sending unit overheating and burning a hole in the unit.

- Eliot, ME, USA

problem #26

Feb 022016

CTS

  • 31,557 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Cadillac Cts. The contact stated that while driving at various speeds, the fuel and the temperature gauge failed to provide the accurate readings. In addition, the security system and the tire warning lights illuminated. The vehicle was taken to the dealer where the computer system was replaced however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 31,557.....updated 0711/16

- Sun Valley, CA, USA

problem #25

Aug 152015

CTS

  • 85,000 miles
The contact owns a 2004 Cadillac Cts. When the ignition was turned to the off position, the key failed to eject from the ignition. The failure recurred continuously. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V394000 (electrical system). The failure mileage was approximately 85,000.

- Savannah, GA, USA

problem #24

Sep 092014

CTS

  • miles
The contact owns a 2004 Cadillac Cts. The contact received notification of NHTSA campaign number: 14V394000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Vicalia, CA, USA

problem #23

Sep 202014

CTS

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Cadillac Cts. The contact received a notification of NHTSA campaign number: 14V394000 (electrical system) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Michigan City, IN, USA

problem #22

Jan 012015

CTS

  • miles
2004 Cadillac Cts. Consumer states recall was issued for car and have yet to get to get fixed due to no parts. The consumer stated the parts finally arrived and the recall was completed. Recall # 14V394000.

- Chesterfield, MO, USA

problem #21

Dec 292014

CTS

  • miles
I brought my Cadillac Cts 2004 to dealer for tranny service change they said there was a recall on my keys they asked for them and if we did not have both of them they would not be able to do it so I got the other key and then they did the work my key had a 1 on the back of it and a 2 on the back of my faience for the memory seats my keyless entry 's have the same numbers so they do the work "put plastic inserts and a little key ring on two keys" thats what the recall was for, they give me keys back but I noticed they are not my keys there are no memory numbers on them so I talk to the service manger told him my problem he did not even ask his workers what happened he went straight into denial and said my keys never had a number on them and instead and implied me and my faience were delusional 'we know our Cadillac" also they changed my ignition sleeve in my steering column I know this because I turn it every time I get in and the one they replaced it with looks like a dog chewed it its so beat up so I did some research and my vehicle comes with a key called a circle plus key the keys the Cadillac company gave me back are a key called PK3 not my original key so I go home, go to a GM dealer ask to make my keys with my VIN # they make me circle plus key looks just like the one I gave them in the first place low and behold it don't work on my ignition now.......... so I have my mom bring the key I had made for her "because I misplaced them a couple months earlier had a lock smith make that opened my door and started my car after programming it that key does not work now!!!!!!!!! my air bag light comes on now witch makes me think my air bag system is now not up to par from the ignition not right.... so I then go to the Cadillac dealer were the problem originated from ask them to make me a key "told them I lost them".

- Inverness, FL, USA

problem #20

Oct 012014

CTS

  • miles
The contact owns a 2004 Cadillac Cts. The contact stated that the recall notice for NHTSA campaign number: 14V39400 (electrical system) was received in October of 2014. The dealer informed the contact that the part needed for the recall repair would not become available until approximately the end of December of 2014. The manufacturer was not notified of the delay. The VIN was not available. The contact had not experienced a failure.

- Brookfield, WI, USA

problem #19

Sep 102014

CTS

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Cadillac Cts. The contact stated that the key failed to release from the ignition which prevented the vehicle from turning off. The vehicle was not taken to a dealer or independent mechanic. However, the contact mentioned an independent mechanic came to her residence and was able to turn off the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Hackett, AR, USA

problem #18

Dec 012013

CTS 6-cyl

  • miles
2004 Cadillac Cts. Consumer writes in regards to GM recall #14172.* ld the consumer has since sold the vehicle.

- Midfield, AL, USA

problem #17

Oct 082014

CTS 6-cyl

  • 90,000 miles
My Cadillac Cts 2004 key is stuck in the ignition and will not release. The car was towed to two different dealerships one said it was a battery. I purchased a new one that wasn't the problem and one thought it was the alternator and that wasn't the problem. I did have a recall on the key ring and got that taken care of, but honestly the same recall that is dealing with the camaros and the cobalts need to be enforced with the Cadillac. GM new there was something faulty about the keys getting stuck in the Cadillac. I've been on several forums and we all have the same problem!

- Little Rock, AR, USA

problem #16

Oct 142014

CTS

  • miles
The contact owns a 2004 Cadillac Cts. The contact received a recall notification for NHTSA campaign number: 14V394000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.

- Middel Island, NY, USA

problem #15

Sep 152014

CTS

  • miles
The contact owns a 2004 Cadillac Cts. The contact received a notification for recall NHTSA campaign id number: 14V394000 (electrical system). However, the parts needed were not available. The dealer provided an unreasonable timeframe as to when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- Trevose, PA, USA

problem #14

Sep 202014

CTS

  • miles
The contact owns a 2004 Cadillac Cts. The contact received a recall notification for NHTSA campaign number: 14V394000 (electrical system), but the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Gadsden, SC, USA

problem #13

Sep 192014

CTS

  • 139,746 miles
I was notified by U.S. mail from General Motors on 9/19/2014 that my vehicle was involved in a recall notice #14172. The letter stated that parts were available for the repair to my vehicle. Letter also stated that I was to make an appointment with my Cadillac dealer to get the repair completed. None of this is true. The dealer informed me that the parts were not available and that they did not accept appointments for the repair. This letter from General Motors, dated September 2014, and signed by [xxx], vice president - global safety is very misleading and apparently contains false information. I contacted General Motors by telephone @ 1-800-458-8006 and the agent from General Motors confirmed that the letter contained false information. Since human lives are at risk concerning the recall, I feel this is a mistake that needs immediate correction. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chandler, AZ, USA

problem #12

Sep 182014

CTS

  • 48,000 miles
The contact owns a 2004 Cadillac Cts. The contact was locked inside of the vehicle and could not get out after the vehicle was started. The contact was unable to shift into any gear or remove the key from the ignition. The contact stated that triple a was able to unlock the vehicle by tightening the battery. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000.

- Mclean, VA, USA

problem #11

Aug 212014

CTS 6-cyl

  • Automatic transmission
  • 122,000 miles
The contact owns a 2004 Cadillac Cts. When the contact turned the ignition switch, the traction control and brake warning indicators illuminated. The failure occurred numerous times. The dealer stated that brake fluid leaked into the computer, but the exact cause of the failure was unable to be diagnosed. The vehicle was repaired and the manufacturer was notified about the failure. The approximate failure mileage was 122,000. Updated 11/26/14 updated 10/5/2015

- Dixon , CA, USA

problem #10

Aug 222014

CTS

  • 96,200 miles
My complaint does not involve a crash, it involves GM's performance in its recall # N140172, NHTSA recall # 14V394, issued 7-21-2014. 1. the recall should have come years earlier. 2. GM as of now has no remedy for the defect & cannot tell me when it will. 3. I have not received a recall letter, I found out my car was subject to recall on GM's website 8/22/14. I had checked in early July & website showed no recall. 4. GM will not give a loaner vehicle until defect is remedied. And advises only to remove all from ignition key, adjust seat & steering column to get key away from knne, but this means airbag will deploy toward my head rather than my chest. Since the car was purchased, the ignition has been difficult. Once when I tried to start the vehicle, the ignition key was locked, vehicle towed to dealer, & I was told a bad computer was replaced. Since purchase, ignition hard to get into lock position so key can be removed. Daily I have had to shift out of park & back into park, sometimes several times, before the key can be removed.

- Alamo, TN, USA

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