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10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
65,604 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2007 Cadillac CTS Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #20

Jun 152012

CTS 6-cyl

  • 80,000 miles

A D V E R T I S E M E N T S

Our car is experiencing an issue with the passenger side airbag, which matches exactly the description and symptoms in NHTSA campaign id 10V644000 and GM safety recall 100355. The GM dealers keep saying our VIN doesn't match the plant where the cars with the problem airbags were manufactured and will not replace as stated in the recall, but our car has the exact issue as shown in the recall.------------------------------------------------------------------------------------------------------------------------------------ GM subject 10287 concerning timing chain issue. GM put a band aid fix on this and gave a special warranty to 120,000 to repair any issues with timing chain until 120,000 miles. Our timing chain went out at 121,000 and I feel GM should honor the special warranty. Timing chain issue was not explained to us when the band aid fix was applied and timing chain issue started before 120,000 miles.

- El Sobrante, CA, USA

problem #19

May 222014

CTS 6-cyl

  • 64,150 miles
Service air bag light comes on.

- Sun City West, AZ, USA

problem #18

Apr 122012

CTS 6-cyl

  • 50,000 miles
After purchase of my Cts, I noticed the brakes screeching and pulsing. I've had my brakes redone 3 times and I still have squeaking and pulsing issues. I took my car to a Cadillac dealer after they had charged me $600 for a brake pad only job to check my brakes as they were still pulsing when stopping on uneven pavement, and they kept if for a day and told me my brakes were fine even though they were still pulsing. They charged me $85 for looking at my brakes which was a rip off since I still have the problem. Air bags, I took my car in for the air bag recall repair. Within a year I have the same problem. They clearly are not fixing the problem. My Cadillac is beautiful but I fear it may cost me my life one day if Cadillac doesn't step up and expose these problems and make the repairs.

- La Verne, CA, USA

problem #17

Dec 082013

CTS

  • 127,435 miles

A D V E R T I S E M E N T S

I was driving on I-75 in monroe, Michigan. When another vehicle ventured or steered into my lane, where my 2007 Cadillac Cts was cut off/bumped causing a frontal and back impact to the vehicle. The car bags did not deploy, the brakes did not stop the car and the ignition switch locked. According to the insurance company, the car was a total loss.

- Painesville, OH, USA

problem #16

Sep 012013

CTS

  • miles
The red air bag light came on the dash board of our 2007 Cadillac Cts along with the passenger air bag-off light on the rearview mirror. (both warning lights stay on whether someone is sitting in the seat or not) we did research and come to find out there was a recall on the passenger side air bags for this year/make Cadillac. When we called our local GMC Cadillac dealership to inform them and they stated that it would cost us $95 for them to take a look at it but that the issue had already been fixed before we bought the car so that it was not covered under the recall any longer. It obviously has not been fixed and come to find out this is a serious issue with quite a few GM cars. This issue with these cars needs to be added to list of air bag issues with GM and for the safety of all who drive these cars, this needs to be fixed asap!

- Winder, GA, USA

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problem #15

Sep 232013

CTS

  • 88,107 miles
The contact owns a 2007 Cadillac Cts. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to a independent mechanic, who stated that the sensor in the passenger's seat needed to be replaced. The contact referenced NHTSA campaign number: 10V644000 (air bags) and stated that his vehicle was not included in the recall although he was having a similar issue. The manufacturer was notified. The failure and current mileage was 88,107.

- Richmond, VA, USA

problem #14

Oct 262010

CTS 6-cyl

  • Automatic transmission
  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Cadillac Cts. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer several times for the air bag warning light illumination. The dealer replaced the air bag sensor several times however, the failure was not corrected. The contact later became involved in a crash where another vehicle crashed into the passenger's side of the contact's vehicle. The air bags failed to deploy. The contact sustained back and neck injuries. A police report was not filed. The vehicle was not taken to the dealer for inspection of the air bag failure. The approximate failure mileage was 85,000 and the current mileage was 88,500. Updated 8/26/13

- Manassas , VA, USA

problem #13

Apr 012013

CTS

  • 59,000 miles
Passenger service air bag light comes on. After 1 week I sat on the seat, there was a recall, and the service light went out.

- Tampa, FL, USA

problem #12

May 012012

CTS

  • 51,443 miles
The contact owns a 2007 Cadillac Cts. The contact stated that the driver was traveling 20 mph and was involved in a crash. The air bags did not deploy. The contact was told by the repair shop that there was a recall for the failure under NHTSA campaign id number: 10V644000 (air bag: Frontal: Sensor/control module). The contact spoke with the manufacturer and was told that the vehicle was not included in the recall campaign. The failure and the current mileage was 51,443.

- Belleville, NJ, USA

problem #11

Mar 012009

CTS 6-cyl

  • 30,000 miles
My car has been confirmed that the frontal sensor/control module does not work again. I had it once repaired due to a recall, I believe in 2009. Now in 2012, I am having another issue with the passenger airbag module, in which needs to be replaced (been confirmed by dealer). This part senses if the passenger is sitting in the car. The light is on telling me the passenger airbag needs service. My brakes are new and have been recently replaced, 2 months ago, but there is an issue with stepping on the brakes. When I do I slide and there is an increase in stopping distance. I almost crashed into an rv, slid 8 feet into an intersection because of this on-going issue. I was told by Cadillac dealer in bellingham, wa. The dealer didn't know why I was sliding but to be sure, it was best to change the brakes. Well, it is happening again. I am wondering if it is a recall. I can physically hear the brakes lock up, makes a grinding like noise, then slides forward. I am scared to drive the car. I am in Washington state & the car was purchased in Washington state, as well. Is it possible that more state can have the same issues related to the other states affected?

- Bellingham, WA, USA

problem #10

Apr 182012

CTS

  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Cadillac Cts. The contact stated the air bag warning light remained illuminated while driving or also when the vehicle was turned off. The vehicle was taken to an authorized dealer who stated the sensor on the passenger side needed to be replaced and the air bags had been disabled. The vehicle was not repaired. The failure mileage was 85,000 and the current mileage was 111,000.

- Flint, MI, USA

problem #9

Dec 152011

CTS

  • 95,000 miles
The contact owns a 2007 Cadillac sts. The contact stated that the air bag warning light remained illuminated. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 95,000.

- Triangle , VA, USA

problem #8

Mar 052012

CTS 6-cyl

  • 142,000 miles
On Monday March 5, 2012 @ 8am my daughter was @ a stop sign. She waited for 3 cars to pass she pulled out onto 16th street where the cars travel @ 35mph... she waited for the truck to go past & @ 8am the sun is bright she could not see the trailer that the truck was towing & she tried to go straight across the street! she hit the trailer head on & it smashed the front end of my car & spun her around & smashed the passenger side & dragged her down the road... the battery acid from car was melting the road. The police & insurance company were very surprised that my airbag did not go off!!!!! I had only had my car back for 8 days from the dealership before it was totaled. I had just put new tires on, new filters, new spark plugs, a catalytic converter etc, they checked my car in full as they did every time & never did anything say I had an airbag problem. I brought my car in for every recall I ever received! my insurance company & I both have taken pictures. My problem now is that I owed more than my car was worth. My complaint is the simple fact that the airbags did not deploy for such a horrible collision, yet a friend had a softball hit the hood of her car & her airbag deployed. How can I trust my children will be safe when driving, if I don't have the assurance of an airbag!

- Bridgeport, TX, USA

problem #7

Feb 292012

CTS

  • 64,000 miles
The contact owns a 2007 Cadillac Cts. While parked, the contact noticed that the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for a diagnostic test. The technicians stated that the air bag sensor would have to be replaced. There was a recall under NHTSA campaign id number 10V644000 (air bags:frontal:sensor/control module) that may be related to the failure. The dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 64,000.

- Antioch, CA, USA

problem #6

Dec 012010

CTS

  • 29,800 miles
The contact owns a 2007 Cadillac Cts. The contact stated that she received a recall notice in regards to NHTSA campaign id number: 10V105000 (service brakes, hydraulic: Foundation components: Hoses, lines/piping, and fittings) and the vehicle was taken to the dealer for repairs. The dealer also informed the contact that the presence module on the passenger seat was defective. The vehicle was not repaired because the part needed was unavailable. The manufacturer was also contacted but offered no further assistance. The failure mileage was approximately 29,800. The VIN was unavailable.

- Frankport, IL, USA

problem #5

Nov 202010

CTS 6-cyl

  • Automatic transmission
  • 42,000 miles
The contact owns a 2007 Cadillac Cts. The contact started the vehicle and the front passenger side air bag light was illuminated and remained constantly illuminated. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number: 10V644000 (air bags:frontal:sensor/control module). The vehicle was not repaired. The failure mileage was 42,000 and the current mileage was 42,400. Updated 3/11/11 updated 05/19/11

- Daviston, AL, USA

problem #4

Jun 212010

(reported on)

CTS 6-cyl

  • miles
2007 Cadillac Cts. Consumer states problems with brakes the consumer stated the vehicle was only 4 months old when the brakes failed to respond and the consumers son crashed into a concrete wall. Three years later, the consumer received a recall in the mail regarding the brakes. Also, the air bags failed to deploy. Recall 10V105000.

- Whitestone, NY, USA

problem #3

Aug 122008

CTS

  • miles
The contact owns a 2007 Cadillac Cts. While driving less than 60 mph in rainy weather, the traction light suddenly illuminated. When the brakes were applied, the vehicle slid everywhere. The rear or front of the vehicle struck a North and South divider. None of the air bags deployed. A week and a half later, the contact received a safety recall notice for NHTSA campaign id number 07V589000 (power train:axle assembly:axle shaft:seal), which she believes to be the cause of the failure. The current and failure mileages were unavailable.

- Houston, TX, USA

problem #2

Feb 102007

CTS 6-cyl

  • Automatic transmission
  • 17,000 miles
The contact owns a 2007 Cadillac Cts. While driving approximately 15 mph, the wheels locked causing the vehicle to spin completely around and strike a curb on the rear driver side. None of the air bags deployed. The vehicle was towed to the dealer and they stated that the rear driver side wheel was bent inwards. They further stated that the suspension system and wheels needed to be replaced at the cost of $3,000. Two days later, the contact received a recall notice for NHTSA campaign id number 07V589000 (suspension:rear:axle:spindle). The dealer stated that they would repair the vehicle according to the remedy in the notice, but would not assume liability for any other related damages. The manufacturer has not provided any assistance. Since the failure, the dealer has taken possession of the vehicle. The contact has pictures. The failure and current mileages were 17,000.

- Detroit, MI, USA

problem #1

Aug 032007

CTS

  • Automatic transmission
  • miles
After starting up my car (a 2007 Cadillac Cts) and attempting to go in reverse, it stalled in my driveway and began to roll down the hill. I tried to brake and to steer the car, but it would not respond. I also noticed that my traction engaged light was on. I ended up sliding into the retaining wall and continued down the hill until I crashed into the brick pillar of my garage. My airbags did not deploy and onstar did not respond to the crash. I sustained injuries ended up in the er. The local GM dealer could not find anything wrong with my car and said that my airbags did not deploy due to the "angle" of the hit. My car had nearly $8000 worth of damage so this was not a little "fender bender". when I was at the dealership talking to the service department manager, he told me that there was another customer who was filing a complaint against GM because they had a similar problem. They had an accident in their Cadillac and sustained much more damage than I did, but their airbags failed to deploy also. I took delivery of the car at 463 miles and my incident took place around 503 miles or so. I had this car less than 30 hours when this happened. I still contend that the car stalled and caused this accident, but GM said that there were no codes found when they ran the diagnostic. I bought this car due to the onstar, and even though their website says that it can detect a collision without the airbags deploying, it did not work in my case.

- Bellaire, OH, USA

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