Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 2
Average Mileage:
31,143 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2009 Cadillac CTS Owner Comments

problem #7

Jan 292016


  • 60,000 miles


Driving at night my son hit ice and his Cadillac went off the road hitting a mailbox with a support made from a telephone pole, a row of mailboxes that caused his car to go airborne. The car rolled 2 times. No airbags were deployed.the driver's side was intact. The front, drivers side, passangers side and sunroof windows were shattered. He died from massive, multiple injuries.

- New Hope, PA, USA

problem #6

Sep 092015


  • 52,000 miles
The service airbag light came on. I took the car to the Cadillac dealer who said the connector under the seat was not making contact and that the pins in the connector needed to be replaced ($600). In my opinion this is a design defect as the pins in the connector loose contact as a result of the seat moving back and forth for different drivers as well as driver confort. I have no reason to believe the problem will not reappear and that in the event of an accident that the air bag will deploy properly. I asked the dealer service manager to reach out to the General Motors regional service manager, which he said he did and the reply was that Cadillac would not get involved in this repair.

- Eden Prairie, MN, USA

problem #5

Apr 212015


  • 69,000 miles
The contact owns a 2009 Cadillac Cts. While driving at 30 mph, the service air bag warning was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000.

- Brazoria, TX, USA

problem #4

Nov 032014


  • miles


2009 Cadillac Cts consumer wants to know why airbag did not deploy in an accident the consumer stated she was pushed into a car in front of her, from a dead stop.

- Winter Park, FL, USA

problem #3

Sep 012014


  • miles
The contact owns a 2009 Cadillac Cts. The contact received a recall notification for NHTSA campaign number: 14V394000 (electrical system, air bags). The part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- Cleveland, TX, USA

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problem #2

Oct 012009


  • miles
Cadillac Cts was rented, Oct 1, 2009, at 9:00 pm, at charlotte airport. My husband was driving the Cts home on josh birmingham parkway. I was behind him in our car. We were both on the right-hand side of the road, near the old dowd road overpass. My husband signaled me that he was moving to the shoulder to stop. I was right behind him, on the shoulder. He slowed to less than 5mph. I saw his brake lights. But, his car didn't stop. It continued to roll forward at a weirdly slow speed. Brakes" then slowly, at a very slight angle, the right tire rolled off the shoulder. The rear tires followed. Steering? off-road, it crosses the ditch to the right. His left front tire hits an aluminum barricade. The end is buried into the ground. The Cts turned violently to the left. Wheels straddled the railing, "riding" it. It lurched as the undercarriage hit each post. Sparks showered down. Once all the tires were off the ground, the Cts came to a stop. The wheels were still turning, as I walked up to his door. My husband was slumped over and unresponsive. His seatbelt was on. Airbags" they had not deployed. I called 911. 10 minutes later fire, emt and police arrived. I was in shock, so the police report had major errors. It claims the car "rolled-over." No! claims the car left the road at 45mph and hit the barricade. No! that his death was caused by an unrelated medical condition. No! the coroner's official report clearly states the cause of death was due to "blunt force trauma from the accident".) the police officer who wrote the official report went on vacation for weeks. Report was never corrected by me. GM analyzed SDM data (Dec 2009). Their date for the accident was wrong, Nov 1, 2009. They claim the SDM exonerates the Cadillac Cts. They blamed the accident on operator error. I know my husband was an exceptionally safe driver, expert mechanic and avid car enthusiast for 50 years.

- Waxhaw, NC, USA

problem #1

Oct 162013


  • 37,000 miles
The contact owns a 2009 Cadillac Cts. The contact stated that the "service air bag" light intermittently illuminated. The vehicle was not diagnosed. Both the dealer and manufacturer have been made aware of this recurring failure and stated that the vehicle was not included in NHTSA campaign number: 08V582000 (air bags). The vehicle was not repaired. The failure mileage was 37,000. The current mileage was 40,000.

- Stuart, FL, USA

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