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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
14,091 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac CTS steering problems

steering problem

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2013 Cadillac CTS Owner Comments

problem #9

Jun 292016

CTS

  • 27,000 miles

A D V E R T I S E M E N T S

Within one week of purchase we noticed that the car is pulling to the left causing a new driver to over correct and drift into the right lane. This is extremely dangerous. Dealer is replacing steering column. 27000 miles

- Broomall, PA, USA

problem #8

Sep 092015

CTS

  • miles
The vehicle staled on the street and the two signs popped up about stability control and traction. Cars had to act quickly so they wouldn't hit me from behind

- Hinesville , GA, USA

problem #7

Dec 302014

CTS 6-cyl

  • 27,000 miles
At 27K miles our 2013 Cts premium model developed a unique natural characteristic, the front wheels bind when turning. This natural characteristic is labeled as (stick/ slip) when making a right hand turn out onto a busy road I was almost broadsided by an oncoming dump truck and car. I pulled out onto the road and the car began to (stick and slip) hindering its forward movement. Had the left lane not been open for the oncoming traffic to swerve around me, I probably would not be writing this. The certified service tech at the dealership said the front wheels were binding. GM engineers said, " it is the natural characteristics of the car. The car is performing to GM standards. I was handed a NHTSA id #10043010 bulletin which specifically stated which cars and what suspension and tires could experience this. It also states this stick and slip condition would be noticed when the car steering is at full lock. No one makes a turn onto a road at full lock. My suspension is a FE5 with Goodyear Eagle rs tires. This suspension and tire combo is not part of this bulletin. If this is the natural characteristics of the car then why did it appear around 27K?" I believe this condition is very dangerous in spite of what GM claims. We are afraid to drive the car but have no choice because we can't afford to take a loss and purchase another model.

- Woodstown, NJ, USA

problem #6

Aug 262014

CTS 6-cyl

  • 25,000 miles

A D V E R T I S E M E N T S

My 2013 Cts has had a number of prior issues but at this time, I started the car, got into traffic and the vehicle just stopped running. It everything quit. I had no power to steering, brakes, lights. I coasted partway into a parking space I=on the side of the road but did not have enough momentum to fully pull into the space as I was headed up a slight incline. I was stuck with my rear end in traffic and no ability to move. I turned off the car and restarted and it started up. This is not the first issue as about half dozen times the car has refused to engage when I have turned the key. Nothing happens. No battery sound, nothing. I have called onstar several times to get confirmation of issues and they have not been able to detect an issue. I feel my life is at risk as well as others of the public and Cadillac customer service has just told me since there is no proof this happens and they cannot reconstruct it happening they cannot buy back the car. Already the motor fan had to be replaced, it has rolled back 4-5 feet while in drive it has refused to move when in drive, I put it back in neutral, back to drive and the transmission gave a huge clunk and it drove forward. The vehicle locked me in. I could not pull up the locks, could not open with the clicker, would not open with the window down and pulling on the exterior handle. I had to climb out the passenger side door. The car was giving off a raw gas smell when idling in the am. This may have been fixed as it has not done it lately. They must think I have nothing better to do than make up complaints about their product.

- Brattleboro, VT, USA

problem #5

Jul 182014

CTS

  • 8,474 miles
The contact owns a 2013 Cadillac Cts. The contact stated that while reversing at approximately 2 mph, the steering wheel seized and the vehicle stalled. The brake pedal was depressed but the vehicle rolled and crashed into a pole. The vehicle was able to restart. A police report was not filed and there were no injuries reported. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 8,474.

- East Amherst, NY, USA

problem #4

Sep 022014

CTS

  • 13,500 miles
The contact owns a 2013 Cadillac Cts. The contact stated that while driving approximately 30 mph, the power steering suddenly malfunctioned making the steering wheel very difficult to turn. The contact indicated that during the incident the service power steering sensor light illuminated. The vehicle was towed to the dealer who diagnosed that the wiring for the steering column was defective. The manufacturer was not notified of the failure. The failure mileage was 13,500.

- Denver, CO, USA

problem #3

Jan 162013

CTS

  • 16,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Cadillac Cts. The contact stated that while driving approximately 30 mph, the steering emitted an abnormal clicking sound without warning. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was 16,000. The VIN was not available.

- Staten Island, NY, USA

problem #2

Feb 262013

CTS

  • 8,346 miles
Unintended acceleration; vehicle accelerated backing out of driveway after placed in reverse without stepping on accelerator; brakes would not stop vehicle; vehicle collided into neighbor's truck which was parked across the street. The driver and passenger sustained neck and back injuries.

- Albuquerque, NM, USA

problem #1

Jan 032013

CTS

  • 1,500 miles
The contact owns a 2013 Cadillac Cts. The contact stated that while driving 10 mph, the vehicle started to veer to the right. The contact mentioned that the vehicle was making an abnormal clunking sound. The vehicle was taken to the dealer. The technician diagnosed that the steering column was defective and needed to be replaced. The steering column was replaced but did not correct the failure. The manufacturer was made aware of the failure and advised the contact to take the vehicle back to the dealer. The vehicle was not further repaired. The VIN was not available. The failure and current mileage was 1,500.

- Metairie, LA, USA

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