NHTSA — Seats: Front Assembly: Head Restraint Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac DTS accessories - interior problems

accessories - interior problem

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2010 Cadillac DTS Owner Comments

problem #2

Nov 012010

DTS 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

2010 Cadillac Dts. Consumer states serious design flaws in vehicle the consumer stated the head rest on the passenger side was very uncomfortable. The consumer was unable to adjust the head rest, which was tilted forward which made sitting all the way back in the seat impossible. The consumer returned to the dealership and the mechanic turned the head rest backwards so that it would not strike the passenger's head. Also, the rear seat belts were difficult to fasten. The dealership did confirm there was a design flaw with the rear seat belts. The mounting brackets for the seat belts were not long enough. The consumer stated the dealer agreed to reimburse him for the cost of extending the shank of the seat belt and securing the head rest that had to be turned backwards so the front seat passenger could sit in the vehicle comfortably. Updated 04/17/12.

- Valparaiso, IN, USA

problem #1

Aug 052010

(reported on)

DTS

  • Automatic transmission
  • miles
2010 Cadillac Dts. Consumer states head rest is too far forward for his wife to drive the vehicle the consumer stated when his wife adjusted the seat for driving, the head rest forced her head down. The consumer stated all that needed to be done, was to have the two head rest supports bent down backwards a little to solve the problem.

- Charlestown, RI, USA

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