Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Typical Repair Cost:
Average Mileage:
41,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2002 Cadillac DeVille accessories - interior problems

accessories - interior problem

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2002 Cadillac DeVille Owner Comments

problem #1

Sep 112009

DeVille DTS 4.6L

  • Automatic transmission
  • 41,000 miles


The ignition key cylinder on my car (and apparently many other GM models) is of very poor quality. No way should an ignition lock completely fail on a car with only 40K miles. This is clearly a defective part/design that should be recalled and rectified by GM.

I have several much older vehicles and have never come across such an insidious and totally disabling failure of what should be one of the simplest and most reliable parts of any vehicle. This is surely a safety issue as well - I'm lucky it happened to me during the daytime, in a safe urban area and in good weather.

Update from Sep 15, 2009: The only way to drive the car (and avoid a tow) was to drill out the ignition cylinder.

- , South Bend, IN, USA

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