Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
42,852 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac DeVille windows / windshield problems

windows / windshield problem

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2004 Cadillac DeVille Owner Comments

problem #7

Dec 062012


  • 26,885 miles


The contact owns a 2004 Cadillac Deville. The contact stated that three windows dropped into the door and failed to rolled back up. The failure recurred numerous times. The vehicle was taken to the dealer. The technician diagnosed that the cable and motors needed to be replaced in all three windows. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 26,885.

- San Marcos, CA, USA

problem #6

Jun 052011

DeVille 8-cyl

  • 59,080 miles
Rear passenger window made a popping noise and the window fell into the door and wouldn't raise back up. Secure windows are a very important personal safety issue, and this could be very dangerous situation if one is driving in inclement weather.

- Valrico, FL, USA

problem #5

May 062011


  • 66,000 miles
The contact owns a 2004 Cadillac Deville. The contact stated the sun roof glass shattered and caved in on her and an occupant while driving 50 mph. The vehicle was driven onto the emergency lane because it was uncontrollable. The driver and the occupant were injured and had to be treated at the emergency room. The vehicle was driven to the dealer who repaired the sun roof under warranty. The failure mileage was 66,000.

- Glen Burnie , MD, USA

problem #4

Jun 232010


  • 50,000 miles


Over the past 26 months, each of the windows (4) in my 2004 Cadillac de ville. 4 dr sdn, VIN [xxx], has had the window regulator broken and had to be replaced.. this has happened as the window was opened with no prior warning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- South Lake Tahoe, CA, USA

problem #3

Jan 272009


  • 40,000 miles
We were parked waiting to pick up a friend and heard a noise that sounded like someone had thrown a stone at our driver side window. The window dropped down approximately two inches, and wouldn't go back up. The cable mechanism that operates the window broke. Now we have had a total of three that have broken in the same manner, with the same sound and window dropping down. Repair man said the problem is a faulty design and carries a repair cost of over $395 each.

- Valrico, FL, USA

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problem #2

Oct 112006


  • 45,000 miles
The power windows in my 2004 Deville one window per year has just gone bad the motor for the power window had to be replaced and it has cost me $300 per window. So far three windows have gone out and I am now waiting for the fourth and hopefully final window to go out at a cost of $1,200.

- Stone Mountain, GA, USA

problem #1

Feb 152008


  • 13,000 miles
The contact owns a 2004 Cadillac Deville. When the contact rolled down the rear passenger window, it would not come back up. Prior to the failure, both the front driver and passenger windows experienced the same failure. The vehicle has not been diagnosed by the dealer. The current mileage was 16,800 and failure mileage was 13,000.

- Abingdon, MD, USA

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