While stationary, both rear seatbelts stopped rewinding & require a screwdriver to untangle before one of them can be used again. The passenger rear seatbelt is completely unusable.

- Topeka, KS, USA

The contact owns a 2002 Cadillac Escalade. The contact stated that the vehicle was involved in a rear end crash while driving 25 mph. As a result, the seat belts fractured and unlatched independently. The security warning indicator illuminated. The vehicle was taken to the dealer and repaired. The manufacturer was notified of the failure. There were three injuries that required medical attention. A police report was filed. The failure mileage was 214,000.

- Monroe, NC, USA

The contact owns a 2002 Cadillac Escalade. While driving approximately 20 mph, another vehicle crashed into the rear of the contact's vehicle. The front driver side shoulder seat belt retractor failed to function and the webbing would not release properly. As a result, the driver struck the steering wheel with force. The contact suffered from back and shoulder injuries that required medical attention. The vehicle sustained minor rear end damage and was driven from the scene. A police report was not filed. The vehicle was taken to an independent mechanic where the rear bumper was replaced; however, the seat belt was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000. The VIN was unavailable.

- Monroe, NC, USA