Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
172,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac Escalade seat belts / air bags problems

seat belts / air bags problem

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2002 Cadillac Escalade Owner Comments

problem #2

Mar 042015

Escalade

  • 214,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Cadillac Escalade. The contact stated that the vehicle was involved in a rear end crash while driving 25 mph. As a result, the seat belts fractured and unlatched independently. The security warning indicator illuminated. The vehicle was taken to the dealer and repaired. The manufacturer was notified of the failure. There were three injuries that required medical attention. A police report was filed. The failure mileage was 214,000.

- Monroe, NC, USA

problem #1

Mar 242015

Escalade

  • 130,000 miles
The contact owns a 2002 Cadillac Escalade. While driving approximately 20 mph, another vehicle crashed into the rear of the contact's vehicle. The front driver side shoulder seat belt retractor failed to function and the webbing would not release properly. As a result, the driver struck the steering wheel with force. The contact suffered from back and shoulder injuries that required medical attention. The vehicle sustained minor rear end damage and was driven from the scene. A police report was not filed. The vehicle was taken to an independent mechanic where the rear bumper was replaced; however, the seat belt was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000. The VIN was unavailable.

- Monroe, NC, USA

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